Secure Shredding: ISO Certification

As a PROSHRED® customer you can feel confident that we have top-of-mind awareness of your security needs at all times. Your confidentiality is our first and most important concern; and you can be assured that you are receiving the best security procedures and customer service in the industry.

PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 certification for quality management and customer satisfaction.

ISO certification is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement.

ISO certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures. It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meets customer expectations as well as applicable regulatory requirements, and to enhance customer satisfaction by communicating with clients and measuring their satisfaction.

The ISO standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, a system approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.

Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO certification. All employees receive ISO standards training in conjunction with training in the principles that allow them to provide the most secure paper shredding service in the business.

The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background-checked. They must each complete a rigorous training regimen leading to their own Customer Service Professional certification, which is re-evaluated on an annual basis.

When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with the absolute best in quality and security.

Request You're Secure Shredding Estimate