Orange County Shredding

When I booked the appointment I requested a time and confirmed it when I got the call back from ProShred one day prior. On the... read moreWhen I booked the appointment I requested a time and confirmed it when I got the call back from ProShred one day prior. On the morning of the job I got a call from the driver telling me he was within 30 minutes of me, problem was that it was 3 1/2 hours earlier than I'd requested + the job was at my father in law's home about 20 mins away. Anyway, all's well that ends well. We met the driver and the job done quickly, efficiently and given the visibility of the bin being tipped inside (via LED screen outside) and contents shredded before our eyes, impressively. I checked back on the original confirming email which did suggest I should call back to confirm a specific time. There was the hangup, the driver did not have my time on his route schedule. I had twice referenced 2pm on the original order and prior day confirmation, someone should have taken note and updated the route driver's schedule. Not a big deal because it worked but something for you to assess on your procedures. read less

The staff was great from booking on down. Easy and hassle free. And the guys for pick-up were patient (I was at work... read moreThe staff was great from booking on down. Easy and hassle free. And the guys for pick-up were patient (I was at work - five minutes away - when they got to my apartment) not to mention helpful and extremely nice. With only a relatively very small amount to be picked up, I never felt treated like I was any less important than a business with a much larger pick-up. read less

I am one of the chairs of the North Castle Recycling Committee. Each year we have a Zero Waste Day and we look for... read moreI am one of the chairs of the North Castle Recycling Committee. Each year we have a Zero Waste Day and we look for a shredding company that will provide shredding for a community event. This year we invited ProShred. ProShred was fantastic. They came early and left only when their truck was full. The truck operator was professional, patient and pleasant to our town residents. From my first call where I had the pleasure of speaking with Ms. Latoya Banfield, Sales & Operations Manager, to the end of the event, ProShred really provided an excellent service. Ms. Banfield was always available by phone or by email. She handled all issues and our event went so smoothly.I recommend ProShred as a shredding company for your professional or personal needs, as well as for a community event. I have every confidence in ProShred. read less

Great price for the service--timely, efficient and courteous staff,

Great price for the service--timely, efficient and courteous staff,

Had a very good experience with branch manager Steve. Nice to work with as well as respectful with social distancing and safety especially during ... read moreHad a very good experience with branch manager Steve. Nice to work with as well as respectful with social distancing and safety especially during this tough time. Will recommend and definitely use agin. read less

ProShred was up front about cost. Showed up with very professional employees and made our process painless. Highly recommend.

quick and efficient, up front about cost, courteous, and professional, they showed up as scheduled and were done quickly, very helpful and overall, a very... read morequick and efficient, up front about cost, courteous, and professional, they showed up as scheduled and were done quickly, very helpful and overall, a very positive experience read less

The greatest company very pleasant customer service. Made my appointment,received a follow-up call with delivery time. I was given a 2 hour window and they... read moreThe greatest company very pleasant customer service. Made my appointment,received a follow-up call with delivery time. I was given a 2 hour window and they arrived very early within that window. The two men who came were incredibly kind and very fast. I will recommend Proshred Security to everyone one. Thanks for putting my mind at ease when getting rid of my personal documents. read less

Great Service! Great Company! Great Prices!

Not only were they right on time, but the professionalism, care , and courtesy were top notch! The pricing is very competitive, and with the... read moreNot only were they right on time, but the professionalism, care , and courtesy were top notch! The pricing is very competitive, and with the extraordinary service iPROSHRED is well worth using! read less

Great experience with Branch Manager Chris Wallace and shredder technicians Paul and Carlos, who kept me informed by phone as to when they would arrive... read moreGreat experience with Branch Manager Chris Wallace and shredder technicians Paul and Carlos, who kept me informed by phone as to when they would arrive and were professional, patient and personable. I was very happy with the way they handled everything and pricing was fair and reasonable, exactly as quoted. I will use again! read less

Super nice and accommodating during the pandemic. Bin was left outside on ramp and we talked from 10 feet away. Drive up, drop your shredding,... read moreSuper nice and accommodating during the pandemic. Bin was left outside on ramp and we talked from 10 feet away. Drive up, drop your shredding, drive away. So easy! Thanks to Steve who was so nice. read less

I received great service. I was moving and had a large quantity of documents that needed to be shredded. I called and made an... read moreI received great service. I was moving and had a large quantity of documents that needed to be shredded. I called and made an appointment for drop-off. They were ready and waiting when I arrived, helped me unload the papers from my car and put the empty boxes back in the car for me. I was in and out in a few minutes. Much quicker and more efficient than trying to shred a large quantity of documents at home on a slow shredder. Well worth the cost.I highly recommend their service. read less

Have been using this company for the past 3 years....excellent service and great professionalism! they've come to my office and we have also gone to... read moreHave been using this company for the past 3 years....excellent service and great professionalism! they've come to my office and we have also gone to them to drop things off to shred! read less