Our Security Measures for Document Scanning
Secure Pick-Up & Delivery
- PROSCAN® Solutions employees will arrive uniformed and with appropriate identification.
- All pick-up and delivery vehicles are secure and will remain locked at all times during transfer.
- All documents will be transferred in covered boxes & handled in a secure, confidential manner.
- A signed manifest of document pick-up and deliveries will be kept and provided to the client.
Secure Facility
- PROSCAN® Solutions facility is secure and equipped with an alarm, cameras, and CCTV.
- The facility is protected and monitored by a professional security system
- The facility is equipped with 24-hour video surveillance, including playback and remote monitoring capabilities
- All storage, production, and data rooms are protected by multiple levels of access control
- No outside persons will have access to data, documents, or workstations where documents are being processed
- Visitor logs are kept in order to monitor and record any visitors to the PROSCAN® Solutions facility
- The facility is equipped with smoke/fire detection systems, and fire suppression systems
- Computers and data files are password protected. Passwords are changed regularly and made available only to those employees working on the job.
- All software and equipment used at PROSCAN® Solutions will be required to meet rigorous safety & security standards.
Trained Employees
- All PROSCAN® Solutions employees are trained on the proper handling of confidential documents.
- All employees are required to sign confidentiality agreements at the time of hire, along with other compliance agreements, and a list of security protocols and procedures.
- All employees undergo extensive background screenings prior to hire and are subject to random drug screening.
Network/Server Basic Footprint
Network Layer:
- The file system is protected by integral and nightly backups
- Virus protection and malware provider is Microsoft Security Essentials
- Virus definitions are updated on a daily basis
- A dedicated fiber line is used for all network activity
- All shared connections are secured by SSL or AES encryption
Physical Layer:
- The server room is protected by cameras, recording 24 hours a day with playback capability
- Remote camera monitoring is available to authorized management
- The server room is protected by three layers of access control
- No unauthorized persons have access to the server room, and authorized personnel is limited
Further information can be made available upon request, including:
- Employee security procedures and protocols
- Extended IT/network security specifications
- PROSCAN® Solutions can accommodate specific requests and regulations based on client needs.
- We take full responsibility for any and all documents while in their possession.
Get Your Documents Scanned Today
Feel free to contact us for more information about our document scanning services. We offer free quotes and can accommodate all sizes of documents and types of organizations. Get in touch with us today.
What People Are Saying About PROSCAN®
Quick, the building is all the way to the back past the gate for RSM.
Profile1 Work7/28/2020Used ProShred for shredding piles of personal paper and made couple of trips to the location. On both occasions Marcus helped me. His professionalism... read moreUsed ProShred for shredding piles of personal paper and made couple of trips to the location. On both occasions Marcus helped me. His professionalism and pleasant attitude embodied Customer Service. He rolled out the bin, we emptied out the bags, boxes and he would take it in for shredding. Made it all simple and easy.Love the drop off service and would highly recommend them. read less
QC Rob1/02/2021MY HEROES!!!! FAST, on-time, last minute service. Saved the DAY!
Tracey Hines10/28/2018I had a wonderful and fantastic experience using PROSHRED Charlotte to shred my documents. Greg, James and Darrien provided me with excellent customer service.... read moreI had a wonderful and fantastic experience using PROSHRED Charlotte to shred my documents. Greg, James and Darrien provided me with excellent customer service. I highly recommend using this company. I feel very strongly that you will not be disappointed. read less
Peter T. Keretsis10/28/2017Pro-Shred always does a great job for us here at FileVault.The whole staff is great to work with.Thank You Pro-Shred of Charlotte !!!
James Zogzas10/28/2016Proshred Charlotte is by far the best document shredding business in the Charlotte region. Their customer service is excellent and always consistent. Beacon Partners relies... read moreProshred Charlotte is by far the best document shredding business in the Charlotte region. Their customer service is excellent and always consistent. Beacon Partners relies on Proshred's expertise and professionalism for all of our secure document destruction.- Anne Reap- Beacon Partners read less
Anne Reap10/28/2016Anthony was so nice and personable!
Miranda LaVergne10/28/2018Haney did everything he promised, both in emails and on phone. George showed up on time,( a rarity in Charlotte), with a smile, explained... read moreHaney did everything he promised, both in emails and on phone. George showed up on time,( a rarity in Charlotte), with a smile, explained everything he was going to do and allowed us to watch him do the job. Excellent service at a very fair price. read less
Jim Strickland10/28/2019Convenient location. $10 per banker's box full of paper. Price seems fair to me. However, the lady that helped me was rushed and unfriendly... read moreConvenient location. $10 per banker's box full of paper. Price seems fair to me. However, the lady that helped me was rushed and unfriendly and promised to send the destruction certificate once the printer was working again, but didn't. I don't like it when people don't follow through. Have used them twice in a year and I recommend them. read less
Sonia Perez10/28/2019We have been using ProShred for many years and they are absolutely wonderful! The office staff as well as the guys who come out to... read moreWe have been using ProShred for many years and they are absolutely wonderful! The office staff as well as the guys who come out to our location to shred are all very professional and kind. I would highly recommend this company for your shredding needs! read less
Anna Cook10/28/2016Great service and they are always super nice!!!
Amanda Schuss10/30/2014Our company has been using ProShred for several years. We have been very pleased. They have great customer service and the guys who come for... read moreOur company has been using ProShred for several years. We have been very pleased. They have great customer service and the guys who come for the pickups are so nice and friendly. We are located in Harrisburg and they still come out to our location. After doing price comparisons, they are very inexpensive with no hidden fees that we experienced with other shredding companies in the area. Great company, highly recommended! read less
Ashley Dempsey10/28/2016Professional and all of the people that come are so nice
tammy adams10/30/2016Used ProShred for shredding piles of personal paper and made couple of trips to the location. On both occasions Marcus helped me. His professionalism... read moreUsed ProShred for shredding piles of personal paper and made couple of trips to the location. On both occasions Marcus helped me. His professionalism and pleasant attitude embodied Customer Service. He rolled out the bin, we emptied out the bags, boxes and he would take it in for shredding. Made it all simple and easy.
Love the drop off service and would highly recommend them. read lessQC Rob1/01/2021I've used this Proshred once a year several years for my company to do our annual purge of old documents. They are great and easy... read moreI've used this Proshred once a year several years for my company to do our annual purge of old documents. They are great and easy to work with! They brought a truck to our office to shred about 2 dozen boxes of filing at once. At every stage it is quick and painless, and the price is reasonable. I do recommend having your documents in boxes. I plan to keep working with them! read less
Rachel Stepanek2/24/2021
