Our Security Measures for Document Scanning
Secure Pick-Up & Delivery
- PROSCAN® Solutions employees will arrive uniformed and with appropriate identification.
- All pick-up and delivery vehicles are secure and will remain locked at all times during transfer.
- All documents will be transferred in covered boxes & handled in a secure, confidential manner.
- A signed manifest of document pick-up and deliveries will be kept and provided to the client.
Secure Facility
- PROSCAN® Solutions facility is secure and equipped with an alarm, cameras, and CCTV.
- The facility is protected and monitored by a professional security system
- The facility is equipped with 24-hour video surveillance, including playback and remote monitoring capabilities
- All storage, production, and data rooms are protected by multiple levels of access control
- No outside persons will have access to data, documents, or workstations where documents are being processed
- Visitor logs are kept in order to monitor and record any visitors to the PROSCAN® Solutions facility
- The facility is equipped with smoke/fire detection systems, and fire suppression systems
- Computers and data files are password protected. Passwords are changed regularly and made available only to those employees working on the job.
- All software and equipment used at PROSCAN® Solutions will be required to meet rigorous safety & security standards.
Trained Employees
- All PROSCAN® Solutions employees are trained on the proper handling of confidential documents.
- All employees are required to sign confidentiality agreements at the time of hire, along with other compliance agreements, and a list of security protocols and procedures.
- All employees undergo extensive background screenings prior to hire and are subject to random drug screening.
Network/Server Basic Footprint
Network Layer:
- The file system is protected by integral and nightly backups
- Virus protection and malware provider is Microsoft Security Essentials
- Virus definitions are updated on a daily basis
- A dedicated fiber line is used for all network activity
- All shared connections are secured by SSL or AES encryption
Physical Layer:
- The server room is protected by cameras, recording 24 hours a day with playback capability
- Remote camera monitoring is available to authorized management
- The server room is protected by three layers of access control
- No unauthorized persons have access to the server room, and authorized personnel is limited
Further information can be made available upon request, including:
- Employee security procedures and protocols
- Extended IT/network security specifications
- PROSCAN® Solutions can accommodate specific requests and regulations based on client needs.
- We take full responsibility for any and all documents while in their possession.
Get Your Documents Scanned Today
Feel free to contact us for more information about our document scanning services. We offer free quotes and can accommodate all sizes of documents and types of organizations. Get in touch with us today.
What People Are Saying About PROSCAN®
Haney did everything he promised, both in emails and on phone. George showed up on time,( a rarity in Charlotte), with a smile, explained... read moreHaney did everything he promised, both in emails and on phone. George showed up on time,( a rarity in Charlotte), with a smile, explained everything he was going to do and allowed us to watch him do the job. Excellent service at a very fair price. read less
Jim Strickland10/28/2019I was looking for a quote on some scanning I needed done. I called a few companies and couldn't get an immediate quote on pricing.... read moreI was looking for a quote on some scanning I needed done. I called a few companies and couldn't get an immediate quote on pricing. I called ProScan and was given a quote, with the price structure and all the information I needed and even more was also included, answering questions without even having to ask. Will definitely recommend to others and keep in mind for future needs. read less
Melanie Bateman1/21/2022MY HEROES!!!! FAST, on-time, last minute service. Saved the DAY!
Tracey Hines10/30/2018Convenient location. $10 per banker's box full of paper. Price seems fair to me. However, the lady that helped me was rushed and unfriendly... read moreConvenient location. $10 per banker's box full of paper. Price seems fair to me. However, the lady that helped me was rushed and unfriendly and promised to send the destruction certificate once the printer was working again, but didn't. I don't like it when people don't follow through. Have used them twice in a year and I recommend them. read less
Sonia Perez10/28/2019Fantastic service and a great value. My company had a huge scanning job and the team at ProScan exceeded my expectations at every point... read moreFantastic service and a great value. My company had a huge scanning job and the team at ProScan exceeded my expectations at every point in the project. Every team member I dealt with was professional and courteous. I highly recommend this company! read less
Deo_17761/18/2022Excellent service! Very professional and quick turn around.
Wayne Merrifield12/18/2021Super impressed with Proshred residential onsite service. It was quick and easy to coordinate. Anngelica Tudor was polite and personable as she scheduled our appointment.... read moreSuper impressed with Proshred residential onsite service. It was quick and easy to coordinate. Anngelica Tudor was polite and personable as she scheduled our appointment. Corey the driver was professional, quick and efficient. He called prior to arriving to let us know he was on his way. Overall highly recommend the service. Tops! read less
Christina Barss6/29/2020Professional and all of the people that come are so nice
tammy adams10/28/2016I've used this Proshred once a year several years for my company to do our annual purge of old documents. They are great and easy... read moreI've used this Proshred once a year several years for my company to do our annual purge of old documents. They are great and easy to work with! They brought a truck to our office to shred about 2 dozen boxes of filing at once. At every stage it is quick and painless, and the price is reasonable. I do recommend having your documents in boxes. I plan to keep working with them! read less
Rachel Stepanek6/29/2021Proshred did a great job for me. I asked for service at my home and they sent a truck. Service was very quick. The filled... read moreProshred did a great job for me. I asked for service at my home and they sent a truck. Service was very quick. The filled up a container with my papers, rolled it to truck and I was able to watch a camera feed while the machine shred all my papers. Very cool. Darrien was the technician and he was very nice and knew what he was doing. It was nice to work with a Pro like Darrien. read less
Steve Sherron6/29/2021Great service and they are always super nice!!!
Amanda Schuss10/30/2014MY HEROES!!!! FAST, on-time, last minute service. Saved the DAY!
Tracey Hines10/28/2018Professional and all of the people that come are so nice
tammy adams10/30/2016Super service. Very quick and easy to get some old tax returns and bank statements shredded. Highly recommend.
Bill Piersol6/28/2020Used ProShred for shredding piles of personal paper and made couple of trips to the location. On both occasions Marcus helped me. His professionalism... read moreUsed ProShred for shredding piles of personal paper and made couple of trips to the location. On both occasions Marcus helped me. His professionalism and pleasant attitude embodied Customer Service. He rolled out the bin, we emptied out the bags, boxes and he would take it in for shredding. Made it all simple and easy.Love the drop off service and would highly recommend them. read less
QC Rob6/29/2021
