Our Security Measures for Document Scanning
Secure Pick-Up & Delivery
- PROSCAN® Solutions employees will arrive uniformed and with appropriate identification.
- All pick-up and delivery vehicles are secure and will remain locked at all times during transfer.
- All documents will be transferred in covered boxes & handled in a secure, confidential manner.
- A signed manifest of document pick-up and deliveries will be kept and provided to the client.
Secure Facility
- PROSCAN® Solutions facility is secure and equipped with an alarm, cameras, and CCTV.
- The facility is protected and monitored by a professional security system
- The facility is equipped with 24-hour video surveillance, including playback and remote monitoring capabilities
- All storage, production, and data rooms are protected by multiple levels of access control
- No outside persons will have access to data, documents, or workstations where documents are being processed
- Visitor logs are kept in order to monitor and record any visitors to the PROSCAN® Solutions facility
- The facility is equipped with smoke/fire detection systems, and fire suppression systems
- Computers and data files are password protected. Passwords are changed regularly and made available only to those employees working on the job.
- All software and equipment used at PROSCAN® Solutions will be required to meet rigorous safety & security standards.
Trained Employees
- All PROSCAN® Solutions employees are trained on the proper handling of confidential documents.
- All employees are required to sign confidentiality agreements at the time of hire, along with other compliance agreements, and a list of security protocols and procedures.
- All employees undergo extensive background screenings prior to hire and are subject to random drug screening.
Network/Server Basic Footprint
Network Layer:
- The file system is protected by integral and nightly backups
- Virus protection and malware provider is Microsoft Security Essentials
- Virus definitions are updated on a daily basis
- A dedicated fiber line is used for all network activity
- All shared connections are secured by SSL or AES encryption
Physical Layer:
- The server room is protected by cameras, recording 24 hours a day with playback capability
- Remote camera monitoring is available to authorized management
- The server room is protected by three layers of access control
- No unauthorized persons have access to the server room, and authorized personnel is limited
Further information can be made available upon request, including:
- Employee security procedures and protocols
- Extended IT/network security specifications
- PROSCAN® Solutions can accommodate specific requests and regulations based on client needs.
- We take full responsibility for any and all documents while in their possession.
Get Your Documents Scanned Today
Feel free to contact us for more information about our document scanning services. We offer free quotes and can accommodate all sizes of documents and types of organizations. Get in touch with us today.
What People Are Saying About PROSCAN®
Super service. Very quick and easy to get some old tax returns and bank statements shredded. Highly recommend.
Bill Piersol6/28/2020MY HEROES!!!! FAST, on-time, last minute service. Saved the DAY!
Tracey Hines10/30/2018My family and I have been using Proshred Charlotte for 4 years now for residential service. We have always had timely service with a smile.
Melannie Sweatt10/28/2016Anthony was so nice and personable!
Miranda LaVergne10/28/2018Professional and all of the people that come are so nice
tammy adams10/28/2016We have used Proshred services for more than 10 years. Recently we had a need to purge about 10 years of documents from our offsite... read moreWe have used Proshred services for more than 10 years. Recently we had a need to purge about 10 years of documents from our offsite storage location. They made the process easy via emails not wasting my time on the phone to get it set up. Made suggestions that would save us time and money. Discounted the extra service without making us ask or check other options to get all the archives shredded. The driver was simply AWESOME. He called to ask if he could arrive early and then assisted us with the process of emptying boxes into their containers to load them into the shred truck. He shredded 18 containers of paper onsite in a very reasonable amount of time without a single complaint or losing his smile. He was professional and polite as everyone I have dealt with from the Company. We can't thank him enough for his help as we worked him very hard that day! read less
Teresa Isenhour10/28/2018We use Proshred for our document shredding needs and could not be happier. They always arrive on schedule, and the process is fast... read moreWe use Proshred for our document shredding needs and could not be happier. They always arrive on schedule, and the process is fast and easy. read less
Kids R Kids - Blakeney10/28/2014Quick, the building is all the way to the back past the gate for RSM.
Profile1 Work7/28/2020I needed to clear out some old filing and paperwork that would be too much work for a personal shredder, so I called Proshed and... read moreI needed to clear out some old filing and paperwork that would be too much work for a personal shredder, so I called Proshed and the salesperson (Greg) was great and set me up right away. Great service and guidance and I will use them again. read less
R Mitchell10/28/2018Most people don't realize how much of your personal information is on junk mail you receive. Don't just toss it, shred it! Proshred... read moreMost people don't realize how much of your personal information is on junk mail you receive. Don't just toss it, shred it! Proshred is a service oriented company and a top one in this business! read less
Robin Husney10/28/2016Used ProShred for shredding piles of personal paper and made couple of trips to the location. On both occasions Marcus helped me. His professionalism... read moreUsed ProShred for shredding piles of personal paper and made couple of trips to the location. On both occasions Marcus helped me. His professionalism and pleasant attitude embodied Customer Service. He rolled out the bin, we emptied out the bags, boxes and he would take it in for shredding. Made it all simple and easy.Love the drop off service and would highly recommend them. read less
QC Rob1/02/2021Used ProShred for shredding piles of personal paper and made couple of trips to the location. On both occasions Marcus helped me. His professionalism... read moreUsed ProShred for shredding piles of personal paper and made couple of trips to the location. On both occasions Marcus helped me. His professionalism and pleasant attitude embodied Customer Service. He rolled out the bin, we emptied out the bags, boxes and he would take it in for shredding. Made it all simple and easy.
Love the drop off service and would highly recommend them. read lessQC Rob1/01/2021Haney did everything he promised, both in emails and on phone. George showed up on time,( a rarity in Charlotte), with a smile, explained... read moreHaney did everything he promised, both in emails and on phone. George showed up on time,( a rarity in Charlotte), with a smile, explained everything he was going to do and allowed us to watch him do the job. Excellent service at a very fair price. read less
Jim Strickland10/28/2019Convenient location. $10 per banker's box full of paper. Price seems fair to me. However, the lady that helped me was rushed and unfriendly... read moreConvenient location. $10 per banker's box full of paper. Price seems fair to me. However, the lady that helped me was rushed and unfriendly and promised to send the destruction certificate once the printer was working again, but didn't. I don't like it when people don't follow through. Have used them twice in a year and I recommend them. read less
Sonia Perez10/28/2019Proshred Charlotte is by far the best document shredding business in the Charlotte region. Their customer service is excellent and always consistent. Beacon Partners relies... read moreProshred Charlotte is by far the best document shredding business in the Charlotte region. Their customer service is excellent and always consistent. Beacon Partners relies on Proshred's expertise and professionalism for all of our secure document destruction.- Anne Reap- Beacon Partners read less
Anne Reap10/28/2016
