Our Security Measures for Document Scanning

Secure Pick-Up & Delivery

• PROSCAN^® Solutions employees will arrive uniformed and with appropriate identification.
• All pick-up and delivery vehicles are secure and will remain locked at all times during transfer.
• All documents will be transferred in covered boxes & handled in a secure, confidential manner.
• A signed manifest of document pick-up and deliveries will be kept and provided to the client.

Secure Facility

• PROSCAN^® Solutions facility is secure and equipped with an alarm, cameras, and CCTV.
• The facility is protected and monitored by a professional security system
• The facility is equipped with 24-hour video surveillance, including playback and remote monitoring capabilities
• All storage, production, and data rooms are protected by multiple levels of access control
• No outside persons will have access to data, documents, or workstations where documents are being processed
• Visitor logs are kept in order to monitor and record any visitors to the PROSCAN^® Solutions facility
• The facility is equipped with smoke/fire detection systems, and fire suppression systems
• Computers and data files are password protected. Passwords are changed regularly and made available only to those employees working on the job.
• All software and equipment used at PROSCAN^® Solutions will be required to meet rigorous safety & security standards.

Trained Employees

• All PROSCAN^® Solutions employees are trained on the proper handling of confidential documents.
• All employees are required to sign confidentiality agreements at the time of hire, along with other compliance agreements, and a list of security protocols and procedures.
• All employees undergo extensive background screenings prior to hire and are subject to random drug screening.

Network Layer:

• The file system is protected by integral and nightly backups
• Virus protection and malware provider is Microsoft Security Essentials
  • Virus definitions are updated on a daily basis
• A dedicated fiber line is used for all network activity
• All shared connections are secured by SSL or AES encryption

Physical Layer:

• The server room is protected by cameras, recording 24 hours a day with playback capability
• Remote camera monitoring is available to authorized management
• The server room is protected by three layers of access control
  • No unauthorized persons have access to the server room, and authorized personnel is limited

Further information can be made available upon request, including:

• Employee security procedures and protocols
• Extended IT/network security specifications
• PROSCAN^® Solutions can accommodate specific requests and regulations based on client needs.
• We take full responsibility for any and all documents while in their possession.