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Our Security Measures for Document Scanning

PROSHRED employee opening a company truck door.

Secure Pick-Up & Delivery

  • PROSCAN® Solutions employees will arrive uniformed and with appropriate identification.
  • All pick-up and delivery vehicles are secure and will remain locked at all times during transfer.
  • All documents will be transferred in covered boxes & handled in a secure, confidential manner.
  • A signed manifest of document pick-up and deliveries will be kept and provided to the client.

Secure Facility

  • PROSCAN® Solutions facility is secure and equipped with an alarm, cameras, and CCTV.
  • The facility is protected and monitored by a professional security system
  • The facility is equipped with 24-hour video surveillance, including playback and remote monitoring capabilities
  • All storage, production, and data rooms are protected by multiple levels of access control
  • No outside persons will have access to data, documents, or workstations where documents are being processed
  • Visitor logs are kept in order to monitor and record any visitors to the PROSCAN® Solutions facility
  • The facility is equipped with smoke/fire detection systems, and fire suppression systems
  • Computers and data files are password protected. Passwords are changed regularly and made available only to those employees working on the job.
  • All software and equipment used at PROSCAN® Solutions will be required to meet rigorous safety & security standards.
Employee standing beside a truck with folded arms.
Businessman signing a document with a PROSCAN employee in an office.

Trained Employees

  • All PROSCAN® Solutions employees are trained on the proper handling of confidential documents.
  • All employees are required to sign confidentiality agreements at the time of hire, along with other compliance agreements, and a list of security protocols and procedures.
  • All employees undergo extensive background screenings prior to hire and are subject to random drug screening.

Network/Server Basic Footprint

Network Layer:

  • The file system is protected by integral and nightly backups
  • Virus protection and malware provider is Microsoft Security Essentials
    • Virus definitions are updated on a daily basis
  • A dedicated fiber line is used for all network activity
  • All shared connections are secured by SSL or AES encryption

Physical Layer:

  • The server room is protected by cameras, recording 24 hours a day with playback capability
  • Remote camera monitoring is available to authorized management
  • The server room is protected by three layers of access control
    • No unauthorized persons have access to the server room, and authorized personnel is limited

Further information can be made available upon request, including:

  • Employee security procedures and protocols
  • Extended IT/network security specifications
  • PROSCAN® Solutions can accommodate specific requests and regulations based on client needs.
  • We take full responsibility for any and all documents while in their possession.
PROSCAN employee visiting a medical office.

Get Your Documents Scanned Today

Feel free to contact us for more information about our document scanning services. We offer free quotes and can accommodate all sizes of documents and types of organizations. Get in touch with us today.

What People Are Saying About PROSCAN®

  • MY HEROES!!!! FAST, on-time, last minute service. Saved the DAY!

    Tracey Hines
    10/28/2018

  • Super impressed with Proshred residential onsite service. It was quick and easy to coordinate. Anngelica Tudor was polite and personable as she scheduled our appointment.... read more

    Christina Barss
    6/29/2020

  • Fantastic service and a great value. My company had a huge scanning job and the team at ProScan exceeded my expectations at every point... read more

    Deo_1776
    1/18/2022

  • Super service. Very quick and easy to get some old tax returns and bank statements shredded. Highly recommend.

    Bill Piersol
    6/28/2020

  • Professional and all of the people that come are so nice

    tammy adams
    10/30/2016

  • Great service and they are always super nice!!!

    Amanda Schuss
    10/30/2014

  • Excellent service! Very professional and quick turn around.

    Wayne Merrifield
    12/18/2021

  • Proshred did a great job for me. I asked for service at my home and they sent a truck. Service was very quick. The filled... read more

    Steve Sherron
    6/29/2021

  • Used ProShred for shredding piles of personal paper and made couple of trips to the location. On both occasions Marcus helped me. His professionalism... read more

    QC Rob
    6/29/2021

  • Professional and all of the people that come are so nice

    tammy adams
    10/28/2016

  • I was looking for a quote on some scanning I needed done. I called a few companies and couldn't get an immediate quote on pricing.... read more

    Melanie Bateman
    1/21/2022

  • Haney did everything he promised, both in emails and on phone. George showed up on time,( a rarity in Charlotte), with a smile, explained... read more

    Jim Strickland
    10/28/2019

  • This place was great. The customer service was excellent and Roderick really helped me out! Thank you PROSHRED!

    Keirsten Huth
    10/26/2022

  • Anthony was so nice and personable!

    Miranda LaVergne
    10/28/2018

  • Quick, the building is all the way to the back past the gate for RSM.

    Profile1 Work
    7/28/2020
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