Our Security Measures for Document Scanning
Secure Pick-Up & Delivery
- PROSCAN® Solutions employees will arrive uniformed and with appropriate identification.
- All pick-up and delivery vehicles are secure and will remain locked at all times during transfer.
- All documents will be transferred in covered boxes & handled in a secure, confidential manner.
- A signed manifest of document pick-up and deliveries will be kept and provided to the client.
Secure Facility
- PROSCAN® Solutions facility is secure and equipped with an alarm, cameras, and CCTV.
- The facility is protected and monitored by a professional security system
- The facility is equipped with 24-hour video surveillance, including playback and remote monitoring capabilities
- All storage, production, and data rooms are protected by multiple levels of access control
- No outside persons will have access to data, documents, or workstations where documents are being processed
- Visitor logs are kept in order to monitor and record any visitors to the PROSCAN® Solutions facility
- The facility is equipped with smoke/fire detection systems, and fire suppression systems
- Computers and data files are password protected. Passwords are changed regularly and made available only to those employees working on the job.
- All software and equipment used at PROSCAN® Solutions will be required to meet rigorous safety & security standards.
Trained Employees
- All PROSCAN® Solutions employees are trained on the proper handling of confidential documents.
- All employees are required to sign confidentiality agreements at the time of hire, along with other compliance agreements, and a list of security protocols and procedures.
- All employees undergo extensive background screenings prior to hire and are subject to random drug screening.
Network/Server Basic Footprint
Network Layer:
- The file system is protected by integral and nightly backups
- Virus protection and malware provider is Microsoft Security Essentials
- Virus definitions are updated on a daily basis
- A dedicated fiber line is used for all network activity
- All shared connections are secured by SSL or AES encryption
Physical Layer:
- The server room is protected by cameras, recording 24 hours a day with playback capability
- Remote camera monitoring is available to authorized management
- The server room is protected by three layers of access control
- No unauthorized persons have access to the server room, and authorized personnel is limited
Further information can be made available upon request, including:
- Employee security procedures and protocols
- Extended IT/network security specifications
- PROSCAN® Solutions can accommodate specific requests and regulations based on client needs.
- We take full responsibility for any and all documents while in their possession.
Get Your Documents Scanned Today
Feel free to contact us for more information about our document scanning services. We offer free quotes and can accommodate all sizes of documents and types of organizations. Get in touch with us today.
What People Are Saying About PROSCAN®
Most people don't realize how much of your personal information is on junk mail you receive. Don't just toss it, shred it! Proshred... read moreMost people don't realize how much of your personal information is on junk mail you receive. Don't just toss it, shred it! Proshred is a service oriented company and a top one in this business! read less
Robin Husney10/28/2016Professional and all of the people that come are so nice
tammy adams10/30/2016I had a wonderful and fantastic experience using PROSHRED Charlotte to shred my documents. Greg, James and Darrien provided me with excellent customer service.... read moreI had a wonderful and fantastic experience using PROSHRED Charlotte to shred my documents. Greg, James and Darrien provided me with excellent customer service. I highly recommend using this company. I feel very strongly that you will not be disappointed. read less
Peter T. Keretsis10/28/2017Proshred Charlotte is by far the best document shredding business in the Charlotte region. Their customer service is excellent and always consistent. Beacon Partners relies... read moreProshred Charlotte is by far the best document shredding business in the Charlotte region. Their customer service is excellent and always consistent. Beacon Partners relies on Proshred's expertise and professionalism for all of our secure document destruction.- Anne Reap- Beacon Partners read less
Anne Reap10/28/2016Super service. Very quick and easy to get some old tax returns and bank statements shredded. Highly recommend.
Bill Piersol6/23/2020Proshred did a great job for me. I asked for service at my home and they sent a truck. Service was very quick. The filled... read moreProshred did a great job for me. I asked for service at my home and they sent a truck. Service was very quick. The filled up a container with my papers, rolled it to truck and I was able to watch a camera feed while the machine shred all my papers. Very cool. Darrien was the technician and he was very nice and knew what he was doing. It was nice to work with a Pro like Darrien. read less
Steve Sherron12/09/2020I've used this Proshred once a year several years for my company to do our annual purge of old documents. They are great and easy... read moreI've used this Proshred once a year several years for my company to do our annual purge of old documents. They are great and easy to work with! They brought a truck to our office to shred about 2 dozen boxes of filing at once. At every stage it is quick and painless, and the price is reasonable. I do recommend having your documents in boxes. I plan to keep working with them! read less
Rachel Stepanek2/24/2021My family and I have been using Proshred Charlotte for 4 years now for residential service. We have always had timely service with a smile.
Melannie Sweatt10/28/2016Pro-Shred always does a great job for us here at FileVault.The whole staff is great to work with.Thank You Pro-Shred of Charlotte !!!
James Zogzas10/28/2016MY HEROES!!!! FAST, on-time, last minute service. Saved the DAY!
Tracey Hines10/30/2018I needed to clear out some old filing and paperwork that would be too much work for a personal shredder, so I called Proshed and... read moreI needed to clear out some old filing and paperwork that would be too much work for a personal shredder, so I called Proshed and the salesperson (Greg) was great and set me up right away. Great service and guidance and I will use them again. read less
R Mitchell10/28/2018We have used Proshred services for more than 10 years. Recently we had a need to purge about 10 years of documents from our offsite... read moreWe have used Proshred services for more than 10 years. Recently we had a need to purge about 10 years of documents from our offsite storage location. They made the process easy via emails not wasting my time on the phone to get it set up. Made suggestions that would save us time and money. Discounted the extra service without making us ask or check other options to get all the archives shredded. The driver was simply AWESOME. He called to ask if he could arrive early and then assisted us with the process of emptying boxes into their containers to load them into the shred truck. He shredded 18 containers of paper onsite in a very reasonable amount of time without a single complaint or losing his smile. He was professional and polite as everyone I have dealt with from the Company. We can't thank him enough for his help as we worked him very hard that day! read less
Teresa Isenhour10/28/2018Great service and they are always super nice!!!
Amanda Schuss10/28/2014Quick, the building is all the way to the back past the gate for RSM.
Profile1 Work7/09/2020MY HEROES!!!! FAST, on-time, last minute service. Saved the DAY!
Tracey Hines10/28/2018
