Our Security Measures for Document Scanning
Secure Pick-Up & Delivery
- PROSCAN® Solutions employees will arrive uniformed and with appropriate identification.
- All pick-up and delivery vehicles are secure and will remain locked at all times during transfer.
- All documents will be transferred in covered boxes & handled in a secure, confidential manner.
- A signed manifest of document pick-up and deliveries will be kept and provided to the client.
Secure Facility
- PROSCAN® Solutions facility is secure and equipped with an alarm, cameras, and CCTV.
- The facility is protected and monitored by a professional security system
- The facility is equipped with 24-hour video surveillance, including playback and remote monitoring capabilities
- All storage, production, and data rooms are protected by multiple levels of access control
- No outside persons will have access to data, documents, or workstations where documents are being processed
- Visitor logs are kept in order to monitor and record any visitors to the PROSCAN® Solutions facility
- The facility is equipped with smoke/fire detection systems, and fire suppression systems
- Computers and data files are password protected. Passwords are changed regularly and made available only to those employees working on the job.
- All software and equipment used at PROSCAN® Solutions will be required to meet rigorous safety & security standards.
Trained Employees
- All PROSCAN® Solutions employees are trained on the proper handling of confidential documents.
- All employees are required to sign confidentiality agreements at the time of hire, along with other compliance agreements, and a list of security protocols and procedures.
- All employees undergo extensive background screenings prior to hire and are subject to random drug screening.
Network/Server Basic Footprint
Network Layer:
- The file system is protected by integral and nightly backups
- Virus protection and malware provider is Microsoft Security Essentials
- Virus definitions are updated on a daily basis
- A dedicated fiber line is used for all network activity
- All shared connections are secured by SSL or AES encryption
Physical Layer:
- The server room is protected by cameras, recording 24 hours a day with playback capability
- Remote camera monitoring is available to authorized management
- The server room is protected by three layers of access control
- No unauthorized persons have access to the server room, and authorized personnel is limited
Further information can be made available upon request, including:
- Employee security procedures and protocols
- Extended IT/network security specifications
- PROSCAN® Solutions can accommodate specific requests and regulations based on client needs.
- We take full responsibility for any and all documents while in their possession.
Get Your Documents Scanned Today
Feel free to contact us for more information about our document scanning services. We offer free quotes and can accommodate all sizes of documents and types of organizations. Get in touch with us today.
What People Are Saying About PROSCAN®
Super impressed with Proshred residential onsite service. It was quick and easy to coordinate. Anngelica Tudor was polite and personable as she scheduled our appointment.... read moreSuper impressed with Proshred residential onsite service. It was quick and easy to coordinate. Anngelica Tudor was polite and personable as she scheduled our appointment. Corey the driver was professional, quick and efficient. He called prior to arriving to let us know he was on his way. Overall highly recommend the service. Tops! read less
Christina Barss2/28/2020My family and I have been using Proshred Charlotte for 4 years now for residential service. We have always had timely service with a smile.
Melannie Sweatt10/28/2016Super service. Very quick and easy to get some old tax returns and bank statements shredded. Highly recommend.
Bill Piersol6/28/2020Haney did everything he promised, both in emails and on phone. George showed up on time,( a rarity in Charlotte), with a smile, explained... read moreHaney did everything he promised, both in emails and on phone. George showed up on time,( a rarity in Charlotte), with a smile, explained everything he was going to do and allowed us to watch him do the job. Excellent service at a very fair price. read less
Jim Strickland10/28/2019Quick, the building is all the way to the back past the gate for RSM.
Profile1 Work7/28/2020Our company has been using ProShred for several years. We have been very pleased. They have great customer service and the guys who come for... read moreOur company has been using ProShred for several years. We have been very pleased. They have great customer service and the guys who come for the pickups are so nice and friendly. We are located in Harrisburg and they still come out to our location. After doing price comparisons, they are very inexpensive with no hidden fees that we experienced with other shredding companies in the area. Great company, highly recommended! read less
Ashley Dempsey10/28/2016I needed to clear out some old filing and paperwork that would be too much work for a personal shredder, so I called Proshed and... read moreI needed to clear out some old filing and paperwork that would be too much work for a personal shredder, so I called Proshed and the salesperson (Greg) was great and set me up right away. Great service and guidance and I will use them again. read less
R Mitchell10/28/2018Pro-Shred always does a great job for us here at FileVault.The whole staff is great to work with.Thank You Pro-Shred of Charlotte !!!
James Zogzas10/28/2016We have been using ProShred for many years and they are absolutely wonderful! The office staff as well as the guys who come out to... read moreWe have been using ProShred for many years and they are absolutely wonderful! The office staff as well as the guys who come out to our location to shred are all very professional and kind. I would highly recommend this company for your shredding needs! read less
Anna Cook10/28/2016Thank you, Pro Shred, Charlotte, NC. This has been an awesome experience. You guys were great to work with from beginning to end. We must... read moreThank you, Pro Shred, Charlotte, NC. This has been an awesome experience. You guys were great to work with from beginning to end. We must get the word out to our church members, their friends and family that you are not only the first choice, but the only choice for their shredding needs. Thank you so much!!!! read less
Emmanuel Baptist10/28/2018MY HEROES!!!! FAST, on-time, last minute service. Saved the DAY!
Tracey Hines10/30/2018Anthony was so nice and personable!
Miranda LaVergne10/28/2018What a great service! They scheduled a two hour window, called the day before to confirm it, called when they were on their way and... read moreWhat a great service! They scheduled a two hour window, called the day before to confirm it, called when they were on their way and arrived 10 minutes later. The shredding was quick and easy. The tech they sent was SO nice! Courteous, efficient, helpful and accommodating. In fact he was so great I wrote this to the company, “I just wanted to let you know I was DELIGHTED by the service tech you sent to do my shredding. If there were more people like him in the world it would be a better place. A way way way better place. Please tell him thank you for me, I really enjoyed working with your company and and will recommend you in the future to any one who asks.” So, yeah, I highly recommend Proshred! read less
Kim Stump10/28/2018We use Proshred for our document shredding needs and could not be happier. They always arrive on schedule, and the process is fast... read moreWe use Proshred for our document shredding needs and could not be happier. They always arrive on schedule, and the process is fast and easy. read less
Kids R Kids - Blakeney10/28/2014Professional and all of the people that come are so nice
tammy adams10/28/2016
