FAQ
Q: How Can Documents Be Searched?
A: Documents are indexed for retrieval using customized naming conventions. Additionally, documents can be run through an OCR (optical character recognition) engine, which reads the document’s text and creates a completely searchable file. After viewing your documents and consulting with a representative, PROSCAN Solutions can help determine your needs and develop a plan that will optimize your search capabilities and increase efficiency.
Q: How Can Documents Be Organized?
A: Documents can be indexed and filed according to your specific needs (see above).
Q: How are the Documents Returned to Me?
A: PROSCAN Solutions can provide your electronic documents in any output and format that is required. If we are integrating your documents with already existing document management software, then we will provide you with the load files required by your program. If you do not currently have a document management software, PROSCAN Solutions can provide licensing to our software program, or can provide the files to you on electronic media.
Q: What Are Your Fees?
A: Jobs are quoted individually, and pricing is based on the volume of work and a variety of other factors. After viewing documents and consulting with the client, PROSCAN Solutions will develop a specific plan and provide pricing based on the plan developed.
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Learn more about ProScan and how our scanning process and document management can help your company reduce costs.
What People Are Saying About PROSHRED®
Thank you Pro Shred for your partnership and Caring of the many clients we both serve !!! We are grateful to be a good partner... read moreThank you Pro Shred for your partnership and Caring of the many clients we both serve !!! We are grateful to be a good partner as well !!! Please stay safe !!! read less
Mark Dorsey4/29/2020The service we received was excellent. The driver was efficient and a very good representative for your company. Thank you.
12/06/2019Quick, efficient, courteous service. I'll definitely use this company again.
Denise Presley3/05/2018Kevin was so polite, kind, and professional. A real “people person”. Everything went very smooth and I highly recommend ProShred. Thank you!
Holly S. Blair7/23/2019Jeff was amazingly nice, professional, and prompt! I am very impressed. Thank you so much!
12/06/2019it's cool. Went very well. I will do it again. Robin was great.
James Demers8/19/2019We feel very safe in using ProShred to destroy private business documents. This comfort level comes with seeing same employee come each month to... read moreWe feel very safe in using ProShred to destroy private business documents. This comfort level comes with seeing same employee come each month to service our account since signing on years ago. He is always courteous, knowledgable, professional and happy! Tracy Curran, President J. J. Curran & Son, Inc. read less
Tracy4/27/2017We use them for monthly service, they have great service and pricing.
Paul Stallman3/09/2018Fantastic, prompt service!
Park Bioservices12/06/2019it's cool. Went very well. I will do it again. Robin was great.
A Google User8/19/2019Excellent service.
Thank you!Michelle Paradise9/30/2019Gentleman was very courteous and helpful!
Nortek Inc.12/06/2019Excellent service.
Thank you!A Google User9/30/2019I have never written a review for a company but am moved to do this as I was so impressed with our experience with ProShred.... read moreI have never written a review for a company but am moved to do this as I was so impressed with our experience with ProShred. From my initial encounter with Kevin via telephone to pick up of our documents by Adam, the customer service was outstanding. Communication was excellent. We were called 3 times to ensure we knew the time of day of their arrival, their approximate arrival within 30 minutes and then we were called from the driveway! Adam made sure to alert us to come outside to watch the shredding process. Kevin provided quotes and explanations that were clear and ensured I knew what was included in the quote and what might cost extra. In this day of oft-times mediocre customer service, I am impressed with the care we received from Pro-Shred. We will definitely recommend this organization and use in the future! read less
A Google User4/06/2018I have never written a review for a company but am moved to do this as I was so impressed with our experience with ProShred.... read moreI have never written a review for a company but am moved to do this as I was so impressed with our experience with ProShred. From my initial encounter with Kevin via telephone to pick up of our documents by Adam, the customer service was outstanding. Communication was excellent. We were called 3 times to ensure we knew the time of day of their arrival, their approximate arrival within 30 minutes and then we were called from the driveway! Adam made sure to alert us to come outside to watch the shredding process. Kevin provided quotes and explanations that were clear and ensured I knew what was included in the quote and what might cost extra. In this day of oft-times mediocre customer service, I am impressed with the care we received from Pro-Shred. We will definitely recommend this organization and use in the future! read less
Judy Vaillancourt4/06/2018
