The Texas Information Disposal Act (IDA)
What is IDA?
The Texas Information Disposal Act (IDA) protects Texas residents from misuse of their personal information. The Act amends the Texas Business and Commerce Code, adding document retention and disposal requirements, and outlining how business records are to be disposed of or destroyed. Under section 698(3)(e) of the IDA, compliance can be achieved by contracting with a person or organization engaged in the business of disposing of records.
IDA also outlines the penalties that may be levied against organizations found to be non-compliant with document disposal requirements.
Who is affected by IDA?
The Act applies to all businesses operating in Texas that collect personal identifying information, either from employees or consumers. The Act is intended to ensure the secure destruction of business documents containing information that could be used to commit identity theft, including:
- Social security numbers and other government-issued identification numbers
- Bank account numbers
- Birthdates
- E-Mail addresses
According to the Act, when a business intends to dispose of business records containing personal identifying information, it must “mollify, by shredding, erasing or other means, the personal identifying information to make it unreadable or undecipherable.”
A business that does not comply with the Act is liable for civil penalties for each record that is not appropriately disposed of. The Texas Attorney General is also empowered to bring action against the business to obtain injunctive relief, legal costs, and other damages.
Your Partner in Regulatory Compliance
By purging outdated files or placing one of our locked security consoles in your office, PROSHRED® can assist your company in maintaining a document destruction program that meets IDA regulations. Using state-of-the-art technology, our highly trained and certified security professionals efficiently shred all documents right on your premises. We give you the option to watch the shredding process, and also provide you with a Certificate of Destruction that records each shred. Trust PROSHRED® as your partner in compliance for maintaining your document security program.
For more information on the Texas Information Disposal Act, please visit: Texas Legislature Online
For information about our Texas shredding services, contact our local offices in Dallas & Houston.
What Are People Saying About PROSHRED®
4.4 stars
Professional and fair.
Timothy Hindes
1709842672
Fast and reasonable
rob baldwin
1709402728
My first visit could have been rough, but Bob and the crew there made everything so worthwhile. Showed up one day and they had an Internet outage, and we’re closed. But, I left a message, Bob called me back and promised me to make it right. And he did! Went above and beyond to help me get my shredding project done efficiently and at a great cost. I will use them again for sure, and soon! Highly recommended.
Jeff McElroy
1708089223
Reggie was very nice and professional. I am very pleased
Donna Sprouse
1699025841
Used the drop off. Was brought a bin immediately, filled it and employee took it inside. Brought my receipt and off I went. Green minutes max and very reasonably priced.
monty ridenhour
1697288271
This place was great. The customer service was excellent and Roderick really helped me out! Thank you PROSHRED!
Keirsten Huth
1666717471
Excellent service! Very professional and quick turn around.
Wayne Merrifield
1639755703
I've used this Proshred once a year several years for my company to do our annual purge of old documents. They are great and easy to work with! They brought a truck to our office to shred about 2 dozen boxes of filing at once. At every stage it is quick and painless, and the price is reasonable. I do recommend having your documents in boxes. I plan to keep working with them!
Rachel Stepanek
1614179594
Used ProShred for shredding piles of personal paper and made couple of trips to the location. On both occasions Marcus helped me. His professionalism and pleasant attitude embodied Customer Service. He rolled out the bin, we emptied out the bags, boxes and he would take it in for shredding. Made it all simple and easy.Love the drop off service and would highly recommend them.
QC Rob
1609511036
Proshred did a great job for me. I asked for service at my home and they sent a truck. Service was very quick. The filled up a container with my papers, rolled it to truck and I was able to watch a camera feed while the machine shred all my papers. Very cool. Darrien was the technician and he was very nice and knew what he was doing. It was nice to work with a Pro like Darrien.
Steve Sherron
1607526528
Quick, the building is all the way to the back past the gate for RSM.
Profile1 Work
1594318764
Super service. Very quick and easy to get some old tax returns and bank statements shredded. Highly recommend.
Bill Piersol
1592934107
Super impressed with Proshred residential onsite service. It was quick and easy to coordinate. Anngelica Tudor was polite and personable as she scheduled our appointment. Corey the driver was professional, quick and efficient. He called prior to arriving to let us know he was on his way. Overall highly recommend the service. Tops!
Christina Barss
1582287116
Convenient location. $10 per banker's box full of paper. Price seems fair to me. However, the lady that helped me was rushed and unfriendly and promised to send the destruction certificate once the printer was working again, but didn't. I don't like it when people don't follow through. Have used them twice in a year and I recommend them.
Sonia Perez
1568082071
Haney did everything he promised, both in emails and on phone. George showed up on time,( a rarity in Charlotte), with a smile, explained everything he was going to do and allowed us to watch him do the job. Excellent service at a very fair price.
Jim Strickland
1563999070
I needed to clear out some old filing and paperwork that would be too much work for a personal shredder, so I called Proshed and the salesperson (Greg) was great and set me up right away. Great service and guidance and I will use them again.
R Mitchell
1538436423
Great service and professional in answering questions and trying to be helpful over the phone!
Positive Girl
1538066929
MY HEROES!!!! FAST, on-time, last minute service. Saved the DAY!
Tracey Hines
1530277611
Thank you, Pro Shred, Charlotte, NC. This has been an awesome experience. You guys were great to work with from beginning to end. We must get the word out to our church members, their friends and family that you are not only the first choice, but the only choice for their shredding needs. Thank you so much!!!!
Emmanuel Baptist
1524167468
Anthony is the absolute best!!!! We love it when he comes to visit us in our Charlotte office!! Keep up the good work ProShred and keep Anthony coming to our office, he is awesome!!!!!!!!!!!!!!!!!!!!!!!!!
Wendy Stockman
1521052786
What a great service! They scheduled a two hour window, called the day before to confirm it, called when they were on their way and arrived 10 minutes later. The shredding was quick and easy. The tech they sent was SO nice! Courteous, efficient, helpful and accommodating. In fact he was so great I wrote this to the company, “I just wanted to let you know I was DELIGHTED by the service tech you sent to do my shredding. If there were more people like him in the world it would be a better place. A way way way better place. Please tell him thank you for me, I really enjoyed working with your company and and will recommend you in the future to any one who asks.” So, yeah, I highly recommend Proshred!
Kim Stump
1517081224
We have used Proshred services for more than 10 years. Recently we had a need to purge about 10 years of documents from our offsite storage location. They made the process easy via emails not wasting my time on the phone to get it set up. Made suggestions that would save us time and money. Discounted the extra service without making us ask or check other options to get all the archives shredded. The driver was simply AWESOME. He called to ask if he could arrive early and then assisted us with the process of emptying boxes into their containers to load them into the shred truck. He shredded 18 containers of paper onsite in a very reasonable amount of time without a single complaint or losing his smile. He was professional and polite as everyone I have dealt with from the Company. We can't thank him enough for his help as we worked him very hard that day!
Teresa Isenhour
1513685081
Go to place for residential shredding needs. Get everything ints a single box, because they now charge by box shredded.
Christopher
1506774704
I had a wonderful and fantastic experience using PROSHRED Charlotte to shred my documents. Greg, James and Darrien provided me with excellent customer service. I highly recommend using this company. I feel very strongly that you will not be disappointed.
Peter T. Keretsis
1498845373
Most people don't realize how much of your personal information is on junk mail you receive. Don't just toss it, shred it! Proshred is a service oriented company and a top one in this business!
Robin Husney
1456067352
My family and I have been using Proshred Charlotte for 4 years now for residential service. We have always had timely service with a smile.
Melannie Sweatt
1455581458
Proshred Charlotte is by far the best document shredding business in the Charlotte region. Their customer service is excellent and always consistent. Beacon Partners relies on Proshred's expertise and professionalism for all of our secure document destruction.- Anne Reap- Beacon Partners
Anne Reap
1455311599
We have been using ProShred for many years and they are absolutely wonderful! The office staff as well as the guys who come out to our location to shred are all very professional and kind. I would highly recommend this company for your shredding needs!
Anna Cook
1455304821
Pro-Shred always does a great job for us here at FileVault.The whole staff is great to work with.Thank You Pro-Shred of Charlotte !!!
James Zogzas
1455295327
Professional and all of the people that come are so nice
tammy adams
1455295169
Our company has been using ProShred for several years. We have been very pleased. They have great customer service and the guys who come for the pickups are so nice and friendly. We are located in Harrisburg and they still come out to our location. After doing price comparisons, they are very inexpensive with no hidden fees that we experienced with other shredding companies in the area. Great company, highly recommended!
Ashley Dempsey
1455295066
We use Proshred for our document shredding needs and could not be happier. They always arrive on schedule, and the process is fast and easy.
Kids R Kids - Blakeney
1391537406
Great service and they are always super nice!!!
Amanda Schuss
1391200824