We have been using ProShred for several years. This company is always there when they say they will be. The few times they had to reschedule, we were given proper lead time notice to plan accordingly. Occasionally, we have had to schedule additional pickup service and were able to do so very easily. An additional plus is working with Steve (the driver) as he is always very friendly, professional, courteous and accommodating. A true pleasure to work with on a Monday morning!
With the exception of when the truck was going to be at my home--once it was here Steven was very polite, clean, apologetic for the misunderstanding. He handled 29 file boxes full of old material as well as some x-rays and bones scans that I didn't want getting into other people's hand in less than a 1/2 hour. I doubted so much could fit into the bin which he pushed back and forth from my steps to the truck. I only wish I had given him more to shred for me! When I am back here in the Fall I might just call Proshred again as I empty out the storage unit where I put everything till I get a larger place to live. I am so glad I found a company that came right to my doorway to shred all my documents.
We feel very safe in using ProShred to destroy private business documents. This comfort level comes with seeing same employee come each month to service our account since signing on years ago. He is always courteous, knowledgable, professional and happy! Tracy Curran, President J. J. Curran & Son, Inc.