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Certifications

In the state of Georgia, PROSHRED® is unique by having both the ISO 9001 and NAID AAA certifications.

 

PROSHRED® NAID AAA Certification

AAA Naid Certified logoAs a PROSHRED® customer you can feel confident that we have top-of-mind awareness of your security needs at all times. Your confidentiality is our first and most important concern and you can be assured that you are receiving one of the best security procedures and customer service experiences in the industry.

PROSHRED® is a secure on-site document shredding company. We are a certified member and meet the rigorous standards set forth by NAID (National Association of Information Destruction). This certification for quality management and customer satisfaction is the industry benchmark for excellence in performance and security.

 

PROSHRED® ISO 9001 Certification

Proshred Security ISO 9001 CertifiedWith PROSHRED®’s ongoing mobile Paper shredding services we work with you to develop a plan that works best for your business and your employees. Your confidential documents are shredded on-site on a continual basis without binding you or your company to a long-term contract. We deliver quality on-site shredding services to meet the scheduling needs of your company and provide the required level of security for each individual job.

Third-Party Assurance and Audit

ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement. ISO 9001 certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.

It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction.

The Eight Management Principles

The ISO 9001 standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.

Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001 certification. All employees receive ISO 9001 standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding service in the business.

Trusted Customer Service Professionals

The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.

They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.

How It Works

  • NAID is the standards setting body for the information destruction industry. NAID AAA Certification verifies the qualifications of certified information destruction providers through a comprehensive scheduled and unannounced audit program. This rigorous process supports the needs of organizations around the world by helping them meet numerous laws and regulations requiring protection of confidential customer information (FACTA, HIPPA GLBA, etc.).
  • NAID’s certification program was developed by information security professionals and recognized by thousands of private and governmental organizations around the world.
  • All regional, third party NAID auditors have earned the Certified Protection Professional accreditation from ASIS International and are extensively trained on all certification audit procedures and requirements.
  • NAID certification auditors verify that protocols are in place to ensure the security of confidential material throughout all stages of the destruction process such as handling, transporting, storing materials prior to destruction, and destroying and disposing of materials responsibly. This also includes any transfer of custody scenarios.
  • An extensive, three-level background screening process verifies that no individual with a known history of related crimes will be handling confidential material.
  • A regimented, comprehensive unannounced audit program means that certified companies operate knowing they may receive an unannounced audit on any day, at anytime, providing a powerful motivator for ongoing compliance.
  • The Certification Review Board tracks reports of non-compliance and takes immediate remedial action to bring certified companies back into compliance. Repeat or serious infractions will result in fines and may result in removal of certification.

What People Are Saying About PROSHRED®

  • I have received service from Proshred for almost a year and I have found that they are very professional. Their service is so much... read more

    Kyle Homan
    10/28/2019

  • ProShred did a great job for us shredding our papers and destroying the hard drives from old computers. They came exactly when they were scheduled.... read more

    Victor Marshall
    10/28/2018

  • Excellent service! We are very satisfied with the professional and reasonable service we received from ProShred. They were on time and very efficiently shredded our... read more

    Linda Zaworski
    9/12/2019

  • I used Proshred for my residential shredding needs and was highly impressed with their professionalism from beginning to end. I called on a weekend to... read more

    Denise Mont
    10/30/2014

  • First time using ProShred. Excellent service from start to finish. Pricing was very reasonable, would use again.

    Denise Glover
    10/28/2017

  • Excellent and professional services.

    Rodriguez Accounting Services Inc
    10/28/2018

  • This is the 3rd year we have used ProShred and all of the experiences have been great. They have always been ready and set up... read more

    Alan Brown
    10/28/2017

  • Very professional, showed up on time, did great job!!

    Betsy Blackard
    10/30/2014

  • I do not regularly post reviews but in an industry that is sometimes overpriced, lacking and unreliable, PROSHRED has been and continues to be... read more

    Bo Gray
    5/30/2019

  • Reliable, efficient, economical.

    iku nakada
    10/30/2017

  • Great to work with, On time, courteous employees, cost was below estimate. Will definitely use again.

    Jim Sproul
    12/14/2019

  • Quick service. Really pleasant to deal with. Very happy with the service and would use them again.

    Voice Nation
    10/28/2018

  • The team at Pro-Shred are the ultimate professionals. We have used them for three years at our office and their service is timely every... read more

    Rich Simons
    5/17/2019

  • I've used PROSHRED Norcross twice and referred them to several of my clients. They are true professionals arriving on time, providing spot on service at... read more

    Clax Underwood
    10/28/2019

  • Greg & his team are THE BEST!!! Courteous, helpful, timely, & efficient. Professional in every way with competitive pricing. I have used... read more

    Stephanie Hart
    10/30/2015
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