Do Professional Shredding Companies Have to Conform to Any Standards or Regulations?

When you use a professional shredding company to shred confidential documents, how can you be sure you choose a company that conforms to professional standards for secure shredding?

PROSHRED is the only professional shredding company to hold both ISO 9001 and NAID AAA certifications, so our customers can trust that PROSHRED adheres to the most stringent security standards in our industry.

NAID AAA Certification

The National Association for Information Destruction (NAID) is the international governing body for the secure information destruction industry. Now a division of the International Secure Information Governance and Management Association (i-SIGMA), NAID is a quality assurance program for the shredding industry with the goal of promoting the information destruction industry, providing official certification of companies offering shredding services, and establishing and enforcing compliance with standards and ethics for its member companies.

Like all PROSHRED companies nationwide, PROSHRED Connecticut is NAID AAA Certified, which means that it meets NAID requirements for:

• Regulatory compliance
• Employee background screening
• Employee training
• Internal policies and written procedures
• Operational security
• Equipment safety
• Confidentiality agreements

To ensure compliance, all NAID AAA Certified companies are subject to scheduled and random audits, both in the field and at facilities.
NAID AAA Certification also supports and includes the requirements of other key certifications, including HIPAA, PCI, and FACTA.

ISO 9001 Certification

The International Organization for Standardization (ISO) is an independent organization that develops and publishes international standards to dictate the requirements, specifications, guidelines or characteristics a company must follow.

ISO 9001 is a standard related to quality management that demonstrates a company’s ability to consistently achieve excellence in system performance, customer service, and continuous improvement, as well as provide products and services that meet customer satisfaction and regulatory requirements.

PROSHRED is the first and only secure on-site document shredding company in America to meet the rigorous standards of ISO 9001 certification. As with NAID AAA certification, ISO 9001 certification requires regular audits to ensure compliance, and in July, PROSHRED Connecticut passed an ISO audit with flying colors.

By offering our customers both ISO 9001 certification, which upholds general quality standards not specific to any industry or company type, as well as NAID AAA certification, which demonstrates the highest level of quality in the secure document destruction industry, PROSHRED ensures all our customers will receive world-class quality, security, and customer service.