Personnel Records

When I booked the appointment I requested a time and confirmed it when I got the call back from ProShred one day prior. On the... read moreWhen I booked the appointment I requested a time and confirmed it when I got the call back from ProShred one day prior. On the morning of the job I got a call from the driver telling me he was within 30 minutes of me, problem was that it was 3 1/2 hours earlier than I'd requested + the job was at my father in law's home about 20 mins away. Anyway, all's well that ends well. We met the driver and the job done quickly, efficiently and given the visibility of the bin being tipped inside (via LED screen outside) and contents shredded before our eyes, impressively. I checked back on the original confirming email which did suggest I should call back to confirm a specific time. There was the hangup, the driver did not have my time on his route schedule. I had twice referenced 2pm on the original order and prior day confirmation, someone should have taken note and updated the route driver's schedule. Not a big deal because it worked but something for you to assess on your procedures. read less

Used Proshred for the first time this past week and I highly recommend them. Great service, and very courteous staff.

Not only were they right on time, but the professionalism, care , and courtesy were top notch! The pricing is very competitive, and with the... read moreNot only were they right on time, but the professionalism, care , and courtesy were top notch! The pricing is very competitive, and with the extraordinary service iPROSHRED is well worth using! read less

ProShred was up front about cost. Showed up with very professional employees and made our process painless. Highly recommend.

Great Service! Great Company! Great Prices!

Great experience with Branch Manager Chris Wallace and shredder technicians Paul and Carlos, who kept me informed by phone as to when they would arrive... read moreGreat experience with Branch Manager Chris Wallace and shredder technicians Paul and Carlos, who kept me informed by phone as to when they would arrive and were professional, patient and personable. I was very happy with the way they handled everything and pricing was fair and reasonable, exactly as quoted. I will use again! read less

quick and efficient, up front about cost, courteous, and professional, they showed up as scheduled and were done quickly, very helpful and overall, a very... read morequick and efficient, up front about cost, courteous, and professional, they showed up as scheduled and were done quickly, very helpful and overall, a very positive experience read less

Great price for the service--timely, efficient and courteous staff,

Just call and make an appointment. They come right to your door. Everything is shredded right then and there in front of you. No waiting;... read moreJust call and make an appointment. They come right to your door. Everything is shredded right then and there in front of you. No waiting; nothing to get rid of. read less

The staff was great from booking on down. Easy and hassle free. And the guys for pick-up were patient (I was at work... read moreThe staff was great from booking on down. Easy and hassle free. And the guys for pick-up were patient (I was at work - five minutes away - when they got to my apartment) not to mention helpful and extremely nice. With only a relatively very small amount to be picked up, I never felt treated like I was any less important than a business with a much larger pick-up. read less

Service was timely and good. Got job done for less than estimate. Great job!

The greatest company very pleasant customer service. Made my appointment,received a follow-up call with delivery time. I was given a 2 hour window and they... read moreThe greatest company very pleasant customer service. Made my appointment,received a follow-up call with delivery time. I was given a 2 hour window and they arrived very early within that window. The two men who came were incredibly kind and very fast. I will recommend Proshred Security to everyone one. Thanks for putting my mind at ease when getting rid of my personal documents. read less

I am one of the chairs of the North Castle Recycling Committee. Each year we have a Zero Waste Day and we look for... read moreI am one of the chairs of the North Castle Recycling Committee. Each year we have a Zero Waste Day and we look for a shredding company that will provide shredding for a community event. This year we invited ProShred. ProShred was fantastic. They came early and left only when their truck was full. The truck operator was professional, patient and pleasant to our town residents. From my first call where I had the pleasure of speaking with Ms. Latoya Banfield, Sales & Operations Manager, to the end of the event, ProShred really provided an excellent service. Ms. Banfield was always available by phone or by email. She handled all issues and our event went so smoothly.I recommend ProShred as a shredding company for your professional or personal needs, as well as for a community event. I have every confidence in ProShred. read less