I was unsure about having my documents shredded but the Proshred rep, Nigel H., was absolutely fantastic. He was professional, friendly, and knowledgeable. He arrived promptly and made sure I could clearly see the camera capture the entire shred. He put my mind at ease. I will definitely use Proshred of Northern VA again and I would encourage anyone trying purge and rid themselves of unnecessary paper clutter to consider Proshred.