CUSTOMER SERVICE: CALL 1-317-578-3650
3140 Shadeland Ave Indianapolis, IN 46226
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FAQ

Q: What happens to the shredded paper that you shred?

A: Everything that we shred is delivered directly to a paper company for recycling.  Once our shredders destroy each document, the shredded pieces of each document are mixed with up to 7 tons of other shredded pieces of paper in the locked storage areas of our truck.  These shredded pieces are then combined into a bale and delivered directly to a paper mill where they’re used to make other paper products.

Q: Do I have to remove paper clips or staples from my documents before shredding?

A: No.  Any metal fasteners, such as staples, paper clips, binder clips, etc., or hanging file folders with the metal strips across the top, can be shred with your paper documents.  As described above, once the paper mill receives the shredded pieces of paper from our shred trucks, they turn these pieces of paper into a liquid pulp.  Once in liquid form, all of the metal that is included in the shredded paper will sink to the bottom and can be easily removed before completing the recycling process.

Q: Can you shred CDs, DVDs, VHS tapes or cassette tapes.

A: Yes.  We can shred any of these types of media.  However, we cannot shred these at the same time as we’re shredding paper documents.  These plastic based items will have to be destroyed by themselves and we have several options for doing this.  Please contact us at 317-578-3650 to discuss your specific needs and we’ll gladly provide the options that will work best for you.

Q: How will I know that my documents are completely destroyed?

A: All of our shred trucks have cameras that are mounted above our shredders.  Any of our clients are welcome to stand at the side of our truck and watch the actual shredding of their documents through the monitors mounted on each truck.  Most of our trucks can shred up to 3 tons of paper in an hour, so it won’t take long to watch all of your documents being destroyed. 

Q: Can you shred computer hard drives?

A: Absolutely.  However, we use a specialized truck that is exclusively used for hard drive destruction.  We are the only company in State of Indiana that has this type of mobile shredding equipment.  We can shred approximately 300 drives an hour.  And, as with our paper shredding service, all of the shredded material is then delivered to a recycler for complete reprocessing.   Please note – shredding hard drives is a very good practice.  What good is it to shred the printed output of a computer but not shredding the device where all of your printed documents are stored? 

Q: What does your document shredding service cost?

A: We actually provide two types of document destruction services.  The first is designed to destroy those confidential documents that every individual (e.g. tax returns, bank statements, etc.) and business (e.g. invoices, financial reports, etc.) must keep for certain periods of time.  Our clients can either bring these documents to us or have us send a shred truck to them for shredding.  If our clients bring there documents to us, our prices start at $10.  If we send a shred truck to our client’s location, our prices start at $95.   There are several factors that will ultimately affect our prices for a One-Time Purge and we’d welcome the opportunity to discuss any individual’s needs and provide a firm quote for these service. 

The second type of service is designed for clients that want to make sure that all confidential documents that are generated within their business are completely destroyed before these documents ever leave their premises.  With this On-going Shredding Service, we will provide locked security containers for your business.  Then, any confidential document to be destroyed can be placed in these containers.  We then schedule a regular service cycle, ranging from every week to every other month.  Our employees will empty the contents of your security container and shred all of those documents in your parking lot.  Our prices for this service start at $45. 

Contact Us

PROSHRED® Indianapolis
3140 Shadeland Ave
Indianapolis, IN 46226

Call: 1-317-578-3650

Main Office Hours:

Monday to Friday
8:00 AM - 5:00 PM


Cities We Service

What People Are Saying About PROSHRED®

Customer service is excellent. I emailed via the website, received a automatically generated email within five minutes informing me that someone would contact me soon. I went on break for ten minutes, came back, and had a voicemail from Ken. My office had it's shred bin within 18 hours of my email, now we are on our way to cleaning up and out of a lot of unnecessary documents. Thanks a bunch Ken!!

- Howard W.

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