Certifications
PROSHRED® Tampa Bay
PROSHRED® Tampa Bay is the only on-site document shredding company to hold both the ISO 9001 and NAID AAA certifications in Tampa.
PROSHRED® ISO 9001 Certification
With PROSHRED® Tampa Bay’s regular mobile shredding solutions, we work with you to customize an appropriate plan that is fitting for your business and employees. Your private documents are securely shred on-site on a continual basis, without holding you or your company to a demanding, long-term contract. We provide quality on-site shredding solutions, to meet the scheduling needs of your company and provide the necessary level of security for each specific shred job.
Third-Party Assurance and Audit
ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and ongoing improvement. ISO 9001 certification supplies our clients with third-party assurance of the honesty that comes with PROSHRED®Tampa Bay’s world-class quality and security processes.
It requires PROSHRED® Tampa Bay to showcase its ability to continuously supply secure document shredding solutions that meet client expectations, as well as necessary regulatory requirements. The certification also demands that we exceed customer satisfaction levels by communicating with customers and ensuring their satisfaction.
The Eight Management Principles
The ISO 9001 standard reflects eight quality management principles: client focus, leadership, involvement of people, process approach, systems approach to management, ongoing improvement, fact-based decision-making, and mutually favorable supplier relationships.
Each and every PROSHRED® Tampa Bay representative is responsible for implementing the business and document destruction procedures, necessary to maintain ISO 9001 certification. All staff are provided with ISO 9001 standards training in combination with training in the principles that allow them to offer one of the most secure, document shredding solutions in the business.
Trusted Customer Service Representatives
The representatives that are most crucial to this process are our frontline security specialists. These Customer Service Professionals, who pick up and shred our customers’ most sensitive documents, are entirely screened and background checked.
Each representative is mandated to complete a rigorous training program, resulting in their own Customer Service Professional certification. When your confidential material is securely shred by PROSHRED® Tampa Bay, you are receiving certified quality and security, each and every time.
PROSHRED® NAID AAA Certification
As a PROSHRED® Tampa Bay customer, you can rest assured in knowing that we place the protection of your security above all else, and do so at all times. Your confidentiality is our biggest concern, and you can have peace of mind in knowing that you are receiving industry leading security procedures and customer service.
PROSHRED® is a secure on-site document shredding company. We are a certified member and meet the rigorous standards set forth by NAID (National Association of Information Destruction). This certification for quality management and customer satisfaction is the industry benchmark for excellence in performance and security.
How It Works
- NAID sets the standards needed in place for the information destruction industry. NAID AAA Certification confirms the qualifications of certified information destruction specialists, through a thorough scheduled and unannounced audit program. This detailed process supports the needs of companies around the world by assisting them meet numerous laws and regulations requiring the security of sensitive, customer information (FACTA, HIPPA GLBA, etc.).
- NAID’s certification program was designed by information security professionals and is recognized by thousands of private and governmental organizations all over the world.
- All regional, third party NAID auditors have received the Certified Protection Professional accreditation from ASIS International, and are thoroughly trained on all certification audit processes and requirements.
- NAID certification auditors confirm that certain protocols are present to ensure the security of confidential content throughout all stages of the shredding process such as handling, transporting, storing documents prior to shredding, and destroying and disposing of materials responsibly. This also refers to any transfer of custody scenarios.
- An elaborate, three-level background screening process confirms that no individual with a known history of related crimes will be looking after confidential content.
- A regimented, comprehensive unannounced audit program means that certified organizations operate knowing there is a chance they could receive an unannounced audit on any given day, at any hour, providing a significant motivator for ensuring ongoing compliance.
- The Certification Review Board records reports of non-compliance and takes remedial action immediately, to bring certified organizations back into compliance. Repeat or serious infractions will lead to fines and could even result in elimination of certification.
What People Are Saying About PROSHRED®
When our previous shredding servicer suddenly informed us that they would no longer provide shredding as a service, we knew we needed to find a... read moreWhen our previous shredding servicer suddenly informed us that they would no longer provide shredding as a service, we knew we needed to find a new shredding service, fast. We called Proshred. Proshred was quickly able to provide us with a competitive quote for service that meets our needs. They were professional in communication, and provide the very best in shredding service. If you need professional shredding, I would give Proshred a call. Proshred will come out to your business and shred your documents onsite, meaning you can confirm that your sensitive documents have been shredded and are not just discarded in some city dumpster. I absolutely recommend giving them a call. read less
Garrett Ashley8/28/2020Did exactly what they said they would for the amount agreed to!
Marcia7/23/2017I was very pleased with the service I received, from setting up an appointment that was convenient for me at my home, to the day... read moreI was very pleased with the service I received, from setting up an appointment that was convenient for me at my home, to the day the shredding was performed. Everyone was very friendly and professional on the phone and in person. I was given a window which was adhered to. The driver called ahead of time to confirm and verify if there were any special directions. I appreciated that since my location is one GPS always gets wrong. The actual shredding itself took moments and was very smooth. I would definitely use ProShred again in the future for my shredding needs. read less
Deirdre Vazquez7/31/2019Absolute Great experience from start to finish! Scheduling to Shredding. The onsite representative was quick, courteous and professional. I would definitely recommend and hire again.
Joel Franck3/16/2021On time, friendly, professional.
Lauren Powers6/29/2019They were on time, friendly and quick. I highly recommend them.
J C18/29/2019ProShred is my company of choice for secure professional document destruction. I have used them at two different companies and recommend them to everyone... read moreProShred is my company of choice for secure professional document destruction. I have used them at two different companies and recommend them to everyone for dependable and reasonably priced services. Anyone that's been thinking about getting a professional shredding service should pick up the phone and call ProShred. You will save money and time when you stop shredding your documents yourself :) read less
Deborah McCarthy6/29/2019Excellent service, reliable, fast, friendly and price was great!
Paul Blucher1/03/2020Quick and easy! Great service
Pete Mason4/29/2019We have been a proud customer of ProShred for 5 years. Professional, always polite and quick. I would recommend ProShred to anyone in need... read moreWe have been a proud customer of ProShred for 5 years. Professional, always polite and quick. I would recommend ProShred to anyone in need of this service. read less
Jessica Youngs6/29/2019Great Service! Came to our home with their truck and shredded our hard drive while we watched on the camera on the front of the... read moreGreat Service! Came to our home with their truck and shredded our hard drive while we watched on the camera on the front of the truck. Very professional and quick service. They then followed up by email with a certification that the items were shredded for future proof if needed. I would definitely use their services again! read less
Anthony Torretta10/29/2018Received an appointment within two days of when I called with an estimate for cost based on the number of boxes we had. The man... read moreReceived an appointment within two days of when I called with an estimate for cost based on the number of boxes we had. The man who came to do our shredding was nice and efficient. The price didn't change from the estimate and within 15 - 20 minutes they were done. We will definitely use again next time. read less
Tiffany Evans5/06/2021we have had excellent service from ProShred plus I really appreciate their economical pricing. They have helped us on a couple of large purge/shred... read morewe have had excellent service from ProShred plus I really appreciate their economical pricing. They have helped us on a couple of large purge/shred cycles at our storage units - and they literally made this seamless where our prior company made it a complete hassle to get the documents handled. I recommend them highly. read less
KATE DRAZNIN5/29/2019Service was excellent. Arrived at scheduled time and the crew was very helpful with my shredding. Have recommended them to others. Will continue... read moreService was excellent. Arrived at scheduled time and the crew was very helpful with my shredding. Have recommended them to others. Will continue to use their service. Wish other businesses would follow their business model and customer oriented process. read less
Jack Monday3/29/2019Very trustworthy company to use for shreding your information sensitive paperwork. My husband and I used PROSHRED to get rid of old paper work we... read moreVery trustworthy company to use for shreding your information sensitive paperwork. My husband and I used PROSHRED to get rid of old paper work we have had in our warehouse for years. They were extremely friendly and affordable. They bent over backwards to meet our time restraints and when the gentleman arrived both he and his truck were clean and professional. I will use them again and again and I recommend anyone who needs to get rid of old paperwork to call them. read less
Ruth Bader10/29/2014
