Certifications
PROSHRED® Tampa Bay
PROSHRED® Tampa Bay is the only on-site document shredding company to hold both the ISO 9001 and NAID AAA certifications in Tampa.
PROSHRED® ISO 9001 Certification
With PROSHRED® Tampa Bay’s regular mobile shredding solutions, we work with you to customize an appropriate plan that is fitting for your business and employees. Your private documents are securely shred on-site on a continual basis, without holding you or your company to a demanding, long-term contract. We provide quality on-site shredding solutions, to meet the scheduling needs of your company and provide the necessary level of security for each specific shred job.
Third-Party Assurance and Audit
ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and ongoing improvement. ISO 9001 certification supplies our clients with third-party assurance of the honesty that comes with PROSHRED®Tampa Bay’s world-class quality and security processes.
It requires PROSHRED® Tampa Bay to showcase its ability to continuously supply secure document shredding solutions that meet client expectations, as well as necessary regulatory requirements. The certification also demands that we exceed customer satisfaction levels by communicating with customers and ensuring their satisfaction.
The Eight Management Principles
The ISO 9001 standard reflects eight quality management principles: client focus, leadership, involvement of people, process approach, systems approach to management, ongoing improvement, fact-based decision-making, and mutually favorable supplier relationships.
Each and every PROSHRED® Tampa Bay representative is responsible for implementing the business and document destruction procedures, necessary to maintain ISO 9001 certification. All staff are provided with ISO 9001 standards training in combination with training in the principles that allow them to offer one of the most secure, document shredding solutions in the business.
Trusted Customer Service Representatives
The representatives that are most crucial to this process are our frontline security specialists. These Customer Service Professionals, who pick up and shred our customers’ most sensitive documents, are entirely screened and background checked.
Each representative is mandated to complete a rigorous training program, resulting in their own Customer Service Professional certification. When your confidential material is securely shred by PROSHRED® Tampa Bay, you are receiving certified quality and security, each and every time.
PROSHRED® NAID AAA Certification
As a PROSHRED® Tampa Bay customer, you can rest assured in knowing that we place the protection of your security above all else, and do so at all times. Your confidentiality is our biggest concern, and you can have peace of mind in knowing that you are receiving industry leading security procedures and customer service.
PROSHRED® is a secure on-site document shredding company. We are a certified member and meet the rigorous standards set forth by NAID (National Association of Information Destruction). This certification for quality management and customer satisfaction is the industry benchmark for excellence in performance and security.
How It Works
- NAID sets the standards needed in place for the information destruction industry. NAID AAA Certification confirms the qualifications of certified information destruction specialists, through a thorough scheduled and unannounced audit program. This detailed process supports the needs of companies around the world by assisting them meet numerous laws and regulations requiring the security of sensitive, customer information (FACTA, HIPPA GLBA, etc.).
- NAID’s certification program was designed by information security professionals and is recognized by thousands of private and governmental organizations all over the world.
- All regional, third party NAID auditors have received the Certified Protection Professional accreditation from ASIS International, and are thoroughly trained on all certification audit processes and requirements.
- NAID certification auditors confirm that certain protocols are present to ensure the security of confidential content throughout all stages of the shredding process such as handling, transporting, storing documents prior to shredding, and destroying and disposing of materials responsibly. This also refers to any transfer of custody scenarios.
- An elaborate, three-level background screening process confirms that no individual with a known history of related crimes will be looking after confidential content.
- A regimented, comprehensive unannounced audit program means that certified organizations operate knowing there is a chance they could receive an unannounced audit on any given day, at any hour, providing a significant motivator for ensuring ongoing compliance.
- The Certification Review Board records reports of non-compliance and takes remedial action immediately, to bring certified organizations back into compliance. Repeat or serious infractions will lead to fines and could even result in elimination of certification.
What People Are Saying About PROSHRED®
Much better experience than we had with Shred-It - ie. pricing was not convoluted and deceptive. Friendly and timely service. ProShred will get our shredding... read moreMuch better experience than we had with Shred-It - ie. pricing was not convoluted and deceptive. Friendly and timely service. ProShred will get our shredding business from now on. read less
Rick Snyder4/29/2019Awesome Company. Very friendly & courteous staff. Shredding done onsite efficiently and quickly. It is a pleasure working with them on... read moreAwesome Company. Very friendly & courteous staff. Shredding done onsite efficiently and quickly. It is a pleasure working with them on a professional and personal level. I highly recommend them for ANY of your document or hard drive shredding needs. read less
Deb Quiles1/29/2019Proshred is the Ritz Carlton of shredding companies. They are extremely professional and responsive. Not only will they make sure your documents and hard drives... read moreProshred is the Ritz Carlton of shredding companies. They are extremely professional and responsive. Not only will they make sure your documents and hard drives are destroyed in the most secure manor they will also make sure you and your staff are up to date on latest privacy compliance regulations and best practices. read less
Jim Burris10/29/2015Proshred Tampa provides monthly services to our offices. They have always been prompt and easy to work with. The drivers are efficient and... read moreProshred Tampa provides monthly services to our offices. They have always been prompt and easy to work with. The drivers are efficient and quick. We have been very pleased with them. read less
David Jones6/29/2019I took over as office manager at a new location and had years worth of files that needed to be shredded. I called Proshred that... read moreI took over as office manager at a new location and had years worth of files that needed to be shredded. I called Proshred that our sister location used and was able to set up a pick up on a weekly basis and a couple of pickups in between. They were always prompt courteous and very helpful. I am very happy with the service from the office personnel to the drivers. Thank you Proshred! read less
MICHELE NOVIS6/29/2019Proshred was extremely professional and courteous from the person answering my initial call for information to the gentlemen that brought the truck to my home... read moreProshred was extremely professional and courteous from the person answering my initial call for information to the gentlemen that brought the truck to my home to shred my documents. I am a manager for a medical field and I know the importance of having that first impression be a positive one. Everyone at Proshred was friendly, helpful, professional and courteous. The price was very reasonable and I am extremely pleased with my decision to use Proshred. I will definitely be a return customer and have already spread the word to my friends and colleagues. read less
Beth McDonald10/29/2015We needed a shredding company to come to our storage unit to shred old business records. Pro-Shred was easy to schedule with, and showed... read moreWe needed a shredding company to come to our storage unit to shred old business records. Pro-Shred was easy to schedule with, and showed up on time, and the cost overall was very affordable and honestly less expensive than other companies read less
Alecia Reading10/07/2020