ISO 9001 Certification
PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 certification for quality management and customer satisfaction.
PROSHRED® ISO 9001 Certification
As a PROSHRED® customer you can feel confident that we have top-of-mind awareness of your security needs at all times. Your confidentiality is our first and most important concern; and you can be assured that you are receiving one of the best security procedures and customer service experiences in the industry.
Third-Party Assurance and Audit
ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement. ISO 9001 certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.
It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction.
The Eight Management Principles
The ISO 9001 standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.
Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001 certification. All employees receive ISO 9001 standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding service in the business.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
Trusted Customer Service Professionals
The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
What Are People Saying About PROSHRED®
Had to use them for my company. They were reliable and trustworthy shredding company.
Candee Sheley12/05/2016ProShred is a great company to work with! They are very helpful and the people working there are nice people. We have been... read moreProShred is a great company to work with! They are very helpful and the people working there are nice people. We have been a customer for several years and they have never disappointed us. Give them the opportunity to help you!Dawn NowakQuestcor read less
Dawn Nowak12/05/2014These are the guys to use! Very professional and what a pleasure to do business with. I would only use Proshred for #shredding in Minnesota!
Brock12/01/2016They are awesome!!!! They do a great, professional job and provide excellent customer service. I highly reccomend them!
Brian4/16/2015I have received nothing but the best service from Proshred. From coming in my business & giving me a quote - to our monthly service.... read moreI have received nothing but the best service from Proshred. From coming in my business & giving me a quote - to our monthly service. Wonderful people!! read less
Michelle Agena12/05/2014-
We used ProShred for a recent community event and were so happy with the service. The truck showed up on time and the team members... read moreWe used ProShred for a recent community event and were so happy with the service. The truck showed up on time and the team members were professional, helpful, knowledgeable and friendly. We didn’t have to lift a finger. What more could you ask for? read less
Julie10/01/2018 Everything with Proshred is easy, peasy, lemon squeezy. They show up, take the stuff off our hands and shred it. Shortly thereafter they... read moreEverything with Proshred is easy, peasy, lemon squeezy. They show up, take the stuff off our hands and shred it. Shortly thereafter they email me an invoice and a Cetificate of Destruction that we can file away digitally for future reference. Their rates are good too - we did a lot of research before choosing Proshred and are very happy with their service. read less
Deborah Meade12/05/2014-
This company is the best in the business!!! Outstanding prices and customer service!! We will never go back to the nightmare of our old company... read moreThis company is the best in the business!!! Outstanding prices and customer service!! We will never go back to the nightmare of our old company (Shred-it) EVER! Company’s should take note from Proshred on all aspects for how business is suppose to go! Hats off to all the Proshred team!!! read less
Jillian4/11/2019 I found ProShred DFW to be fast, convenient, and REALLY affordable! The kind hearted and professional people who make up the organization is my favorite... read moreI found ProShred DFW to be fast, convenient, and REALLY affordable! The kind hearted and professional people who make up the organization is my favorite part about them. read less
Chase4/29/2015Wonderful experience with Proshred - friendly and professional service. Highly recommend them!
Diana4/21/2018-
A very professional atmosphere and business. Staff were helpful with my needs and gave me good advice on future assistance available. I plan to return.... read moreA very professional atmosphere and business. Staff were helpful with my needs and gave me good advice on future assistance available. I plan to return. Thanks for the help. Patricia Rogers read less
Frank1/21/2020 Good, Professional Service. We will continue to use them for our future shredding needs!
Mike Mackaluso12/05/2014After calling four companies to compare shredding services, two of which never returned my call I spoke to Adria at ProShred. Based on the... read moreAfter calling four companies to compare shredding services, two of which never returned my call I spoke to Adria at ProShred. Based on the friendly, courteous and informative customer service, along with the inexpensive quote we scheduled an appointment. We were able to schedule within days of my initial call. The employee who handled the shredding was very professional. We will definitely be contacting ProShred for all of our shredding needs in the future. Thank you so much for the great service. read less
Annette1/26/2017Pro-Shred is the greatest thing ever, best $$$$ ever spent. The guy who shredded my documents was courteous, friendly and professional. Years of paper clutter... read morePro-Shred is the greatest thing ever, best $$$$ ever spent. The guy who shredded my documents was courteous, friendly and professional. Years of paper clutter was gone within minutes, as I stood and watched. Thank you Pro-Shred! read less
Elaine9/01/2016Proshred is a great team to do business with. They Care...simple as that !!! They will come to where you are and shred all... read moreProshred is a great team to do business with. They Care...simple as that !!! They will come to where you are and shred all of your documents, right then, and there....they make it easy..... read less
Rinny2/22/2017
