ISO 9001 Certification
PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 certification for quality management and customer satisfaction.
PROSHRED® ISO 9001 Certification
As a PROSHRED® customer you can feel confident that we have top-of-mind awareness of your security needs at all times. Your confidentiality is our first and most important concern; and you can be assured that you are receiving one of the best security procedures and customer service experiences in the industry.
Third-Party Assurance and Audit
ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement. ISO 9001 certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.
It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction.
The Eight Management Principles
The ISO 9001 standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.
Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001 certification. All employees receive ISO 9001 standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding service in the business.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
Trusted Customer Service Professionals
The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
What Are People Saying About PROSHRED®
They came when they were scheduled...they worked quickly and efficiently...and the price was reasonable. What's not to like?
Lawrence Bloom12/05/2014The customer service is always great. You can call and reschedule with no hassles. Great prices as well.
Elizabeth Lopez12/05/2014ProShred is easy and inexpensive.I have limited need for shredding services--every year or two, I need to shred some old credit card slips and bank... read moreProShred is easy and inexpensive.I have limited need for shredding services--every year or two, I need to shred some old credit card slips and bank statements and such. It is always very easy to load 8-10 boxes of stuff in the back of my station wagon, drive it over to ProShred and then unload it into a bin, pay the fee and I'm on my way. Easy peasy. The staff is aways friendly and cheerful; they will do my shredding for the foreseeable future. read less
Dave5/09/2017Very professional and good rates. We have use their services a couple of times and have been very happy.
Becky7/10/2017We use Proshred at The Parcel Centre. Excellent company, great people to work with. I am extremely happy with Proshred!
Gary4/21/2018Did exactly what they said they would for the amount agreed to!
Marcia7/23/2017We had proshred come to our shop. The gentleman who arrived was fast and efficient and very nice. From pricing to completion everything... read moreWe had proshred come to our shop. The gentleman who arrived was fast and efficient and very nice. From pricing to completion everything went very smooth. Thanks for the help,JAKES Industrial, Inc. read less
Lisa1/18/2018A customer-focused professionally-run company that comes to your house and shreds your private papers as you watch for a surprisingly reasonably price!!! Gave... read moreA customer-focused professionally-run company that comes to your house and shreds your private papers as you watch for a surprisingly reasonably price!!! Gave me estimate over the phone which turned out to be accurate for shredding my 15 large garbage bags of personal papers -- $167 to get it all gone. read less
Pat8/02/2017I have been using ProShred for the past 3 years in our office and find them to be helpful and prompt when needing their services... read moreI have been using ProShred for the past 3 years in our office and find them to be helpful and prompt when needing their services and I find them to be very reasonable in the pricing. Makes things alot easier around our office when it's time to do a cleanup.Thank you Pro Shred! read less
Peggy Capes12/05/2016-
I've been a client of ProShred and Jim Klemes for quite a while. I wouldn't consider using anyone else. The employees are courteous, friendly, and... read moreI've been a client of ProShred and Jim Klemes for quite a while. I wouldn't consider using anyone else. The employees are courteous, friendly, and very professional. read less
David10/02/2019 We just started using Proshed and love the convenience. A member of my team walked out with the gentleman to the truck and was... read moreWe just started using Proshed and love the convenience. A member of my team walked out with the gentleman to the truck and was impressed with the way the operation works to shred the documents on site.Thank you. read less
Carol McCadd12/05/2016Our company began using Proshred a little over 3 years ago and we couldn't be happier.Great Company awesome customer service. Dennis Lyons ( Sales Manager)... read moreOur company began using Proshred a little over 3 years ago and we couldn't be happier.Great Company awesome customer service. Dennis Lyons ( Sales Manager) is great! He takes care of everything we need,he makes the shredding process easy breezy, he is always ready to help and is so upbeat. read less
Lizette Herrera12/05/2016Been using their services for over a year and am always impressed by the level of professionalism exhibited. Always prompt, always on-time, always courteous, and... read moreBeen using their services for over a year and am always impressed by the level of professionalism exhibited. Always prompt, always on-time, always courteous, and always fair in pricing. What more can one ask in a service? They are simply the best shredding company one can use - bar none! read less
John G Kaleel12/05/2018ProShred is a great company to work with! They are very helpful and the people working there are nice people. We have been... read moreProShred is a great company to work with! They are very helpful and the people working there are nice people. We have been a customer for several years and they have never disappointed us. Give them the opportunity to help you!Dawn NowakQuestcor read less
Dawn Nowak12/05/2014
