ISO 9001 Certification
PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 certification for quality management and customer satisfaction.
PROSHRED® ISO 9001 Certification
As a PROSHRED® customer you can feel confident that we have top-of-mind awareness of your security needs at all times. Your confidentiality is our first and most important concern; and you can be assured that you are receiving one of the best security procedures and customer service experiences in the industry.
Third-Party Assurance and Audit
ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement. ISO 9001 certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.
It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction.
The Eight Management Principles
The ISO 9001 standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.
Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001 certification. All employees receive ISO 9001 standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding service in the business.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
Trusted Customer Service Professionals
The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
What Are People Saying About PROSHRED®
Definately use Proshred for your business private document shredding. They are reliable, timely, and affordable.
Ugochi Baker12/05/2016We have used Proshred in the past for a small amount of documents. They were very professional, efficient and friendly. I look forward to using... read moreWe have used Proshred in the past for a small amount of documents. They were very professional, efficient and friendly. I look forward to using them again for future shredding needs. read less
Rosa Dolan12/05/2014Great service and fast to answer any questions and help with any issues. We use ProShred for all our companies.
Kyle12/06/2017Good, Professional Service. We will continue to use them for our future shredding needs!
Mike Mackaluso12/05/2014-
They were fast and efficient. They provided adequate notice of arrival.
Carmen9/18/2018 Great Customers Service and helpful staff! Within minutes of my inquiry I had a response!
Mary B12/05/2014-
Dropped off boxes of stuff we’ve held onto for far too long. So easy, affordable, and great service.
Martha8/04/2019 PROSHRED is great at what they do. They are prompt, knowledgeable and friendly. and definitely a business to utilize.
Caitlin5/22/2017This company is fantastic! Simple and easy to get a quote over the phone, quick turnaround for an appointment and the technician they sent out... read moreThis company is fantastic! Simple and easy to get a quote over the phone, quick turnaround for an appointment and the technician they sent out was wonderful! It turned out to be a bigger job than originally anticipated and he worked extra fast to still get it all done in time. Money well spent! read less
Jenny11/23/2016Great company! They came right to our business and carried everything out-went without a hitch!
Lynne5/12/2017This process was very time consuming and even after we spent hours shredding documents we worried if the information was securely disposed off when we... read moreThis process was very time consuming and even after we spent hours shredding documents we worried if the information was securely disposed off when we threw it in the recycling. Now we have no worries and all we do is fill their box and they take care of all our problems. read less
Victor Solarte12/05/2014I called ProShred to get rid of some documents after my mother died. The level of professionalism and compassion that was shown to me... read moreI called ProShred to get rid of some documents after my mother died. The level of professionalism and compassion that was shown to me and my family, from the first phone call to the completion of the job, is something that is rarely seen in corporations these days. I pray that ProShred has continued success and which ever charity receives their services, know that you are going to get quality work. read less
TashaJuanna11/25/2015We visited ProShred in Tinley Park. We had about 97 lbs. of paper to shred. We called ahead to be sure we could just... read moreWe visited ProShred in Tinley Park. We had about 97 lbs. of paper to shred. We called ahead to be sure we could just walk in. The tech was friendly, service was efficicient, and the price was very reasonable. Definitely recommend! read less
joann p11/05/2019Such a great service! Cost effective and efficient. Would recommend to any business who is looking to protect their/their clients data.
Brian6/18/2015
