ISO 9001 Certification
PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 certification for quality management and customer satisfaction.
PROSHRED® ISO 9001 Certification
As a PROSHRED® customer you can feel confident that we have top-of-mind awareness of your security needs at all times. Your confidentiality is our first and most important concern; and you can be assured that you are receiving one of the best security procedures and customer service experiences in the industry.
Third-Party Assurance and Audit
ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement. ISO 9001 certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.
It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction.
The Eight Management Principles
The ISO 9001 standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.
Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001 certification. All employees receive ISO 9001 standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding service in the business.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
Trusted Customer Service Professionals
The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
What Are People Saying About PROSHRED®
After calling four companies to compare shredding services, two of which never returned my call I spoke to Adria at ProShred. Based on the... read moreAfter calling four companies to compare shredding services, two of which never returned my call I spoke to Adria at ProShred. Based on the friendly, courteous and informative customer service, along with the inexpensive quote we scheduled an appointment. We were able to schedule within days of my initial call. The employee who handled the shredding was very professional. We will definitely be contacting ProShred for all of our shredding needs in the future. Thank you so much for the great service. read less
Annette1/26/2017Great company!! Very friendly staff! Will definitely recommend!
Tiffany L12/05/2018Great business and great people. I've been using Proshred on and off for a few years. Always a good and easy experience.
Clayton Quasny12/05/2018ProShred is a great company to work with! They are very helpful and the people working there are nice people. We have been... read moreProShred is a great company to work with! They are very helpful and the people working there are nice people. We have been a customer for several years and they have never disappointed us. Give them the opportunity to help you!Dawn NowakQuestcor read less
Dawn Nowak12/05/2014An very easy solution to keeping your documents properly destroyed.
Jaime3/05/2014Called today to schedule service and they're coming next week. They were as pleasant and efficient on the phone as they were accommodating.
Molly K12/05/2016Quick, easy and very reasonable....The place to go!
Bruce12/11/2017Had to use them for my company. They were reliable and trustworthy shredding company.
Candee Sheley12/05/2016Pro Shred does an excellent job for our office. They are very professional and your documents are safe and secure, always!
Mike Baker12/05/2016My business has been using Proshred on a quarterly basis for the last few years. Convenient, easy, affordable and great customer service!
Karin Jones12/05/2016ProShred is easy and inexpensive.
I have limited need for shredding services--every year or two, I need to shred some old credit card slips and bank... read moreProShred is easy and inexpensive.
I have limited need for shredding services--every year or two, I need to shred some old credit card slips and bank statements and such. It is always very easy to load 8-10 boxes of stuff in the back of my station wagon, drive it over to ProShred and then unload it into a bin, pay the fee and I'm on my way. Easy peasy. The staff is aways friendly and cheerful; they will do my shredding for the foreseeable future. read lessDave5/09/2017Proshred is a fantastic company to work with. They’re reliable, efficient, affordable, and so personable. We were so happy with them and I would like... read moreProshred is a fantastic company to work with. They’re reliable, efficient, affordable, and so personable. We were so happy with them and I would like to recommend their services. Thank you Proshred! read less
Patty4/21/2018Thank you Proshred for an amazing service this morning. Scotty and Ryan we're pleasant, professional and fast! They made the experience enjoyable at... read moreThank you Proshred for an amazing service this morning. Scotty and Ryan we're pleasant, professional and fast! They made the experience enjoyable at an emotional time. Mary in the office was extremely gracious and helpful, as well. Thank you all for being a local business with integrity and care. read less
Debz6/15/2018Proshred of Houston was a great experience. Travis Price, the driver was courteous and completed the job quickly.
Judy9/12/2018Made my shredding experience as hassle free as possible. Will use them again for my companies shredding needs.
Shannon Kampf12/05/2014
