ISO 9001 Certification
PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 certification for quality management and customer satisfaction.
PROSHRED® ISO 9001 Certification
As a PROSHRED® customer you can feel confident that we have top-of-mind awareness of your security needs at all times. Your confidentiality is our first and most important concern; and you can be assured that you are receiving one of the best security procedures and customer service experiences in the industry.
Third-Party Assurance and Audit
ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement. ISO 9001 certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.
It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction.
The Eight Management Principles
The ISO 9001 standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.
Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001 certification. All employees receive ISO 9001 standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding service in the business.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
Trusted Customer Service Professionals
The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
What Are People Saying About PROSHRED®
truck came to my house, gentleman was very nice. Shredded my documents in about 10-15 mins. It was worth every penny. Very reasonable
Glenda6/16/2018Pro Shred was awesome. Our service tech, Robert, was fantastic. He was professional and did a wonderful quick job. We have used... read morePro Shred was awesome. Our service tech, Robert, was fantastic. He was professional and did a wonderful quick job. We have used this company several times and would highly recommend them. read less
Trish10/03/2018Great place to have your things shredded and destroy old hard drives and computers. Beware of the receptionist inside. Don't take... read moreGreat place to have your things shredded and destroy old hard drives and computers. Beware of the receptionist inside. Don't take more than one complimentary life saver candy, she will call you out and shame you! I found out the hard way by taking TWO! read less
Maria Pudliner9/05/2019Everyone at proshred is professional and caring! They are a great example of how everyone should run their business! Try them and see for yourself... read moreEveryone at proshred is professional and caring! They are a great example of how everyone should run their business! Try them and see for yourself as everyone who owned a business needs the service they provide! read less
Wendy7/16/2017Our Company used Proshred in February and Jim called the morning as he said he would do. He was on time and did what... read moreOur Company used Proshred in February and Jim called the morning as he said he would do. He was on time and did what they promised to do. I plan to use them the next time we need this done. I would recommend them for all your shredding needs.J. Johnson read less
Julie Johnson12/05/2014Pro-Shred is the best thing since sliced bread, and a must for any work-from-home professional. Stop wasting time and money on those forever-jamming... read morePro-Shred is the best thing since sliced bread, and a must for any work-from-home professional. Stop wasting time and money on those forever-jamming dusty and noisy paper shredders. Let Proshred deal with all. read less
Aaron5/13/2017Proshred has proven to be a very professional, reliable and customer-oriented business and we love using them! We have trusted them with our sensitive document... read moreProshred has proven to be a very professional, reliable and customer-oriented business and we love using them! We have trusted them with our sensitive document shredding and recycling needs for years and they never disappoint! I would highly recommend them for your business. read less
Kali Holstein12/05/2016These are the guys to use! Very professional and what a pleasure to do business with. I would only use Proshred for #shredding in Minnesota!
Brock12/01/2016We feel very safe in using ProShred to destroy private business documents. This comfort level comes with seeing same employee come each month to... read moreWe feel very safe in using ProShred to destroy private business documents. This comfort level comes with seeing same employee come each month to service our account since signing on years ago. He is always courteous, knowledgable, professional and happy! Tracy Curran, President J. J. Curran & Son, Inc. read less
Tracy4/27/2017Great company to do business with! Very professional & friendly. I recently used them for several boxes, and the company I work for has... read moreGreat company to do business with! Very professional & friendly. I recently used them for several boxes, and the company I work for has used them many times. Very reasonable rates. read less
Audrey8/21/2018ProShred was really helpful in instruction on how they quote. They were very prompt and reasonable pricing. The person who done our work... read moreProShred was really helpful in instruction on how they quote. They were very prompt and reasonable pricing. The person who done our work order was quick, and very efficient. I would highly recommend them. read less
Diane11/01/2016Our office has used Proshred for all of our document destruction for the past several years. The sales and scheduling staff have been very... read moreOur office has used Proshred for all of our document destruction for the past several years. The sales and scheduling staff have been very accommodating to meet our scheduling requirements. The drivers always call ahead and are courteous and friendly upon arrival. We feel confident that when confidential documents leave our office, they are being handled in a safe and secure manner since shredding is completed on site. Proshred is highly recommended by our office. read less
Laura Lestinsky12/05/2014After two years, we continue to use Proshred and it continues to be a great experience for our law firm. They provide timely certificates... read moreAfter two years, we continue to use Proshred and it continues to be a great experience for our law firm. They provide timely certificates of destruction that are essential with respect to the type of information we handle. They are always punctual and are very flexible with respect to pickup times and frequency. I would highly recommend Proshred. read less
Michael Tomlinson12/05/2016First class service all the way around! We are a new customer and have been impressed with pricing and service!
Sondra11/06/2017Our experience with Proshred was fantastic. They came out in within 24 hours and were very fast, professional and friendly. They answered all of our... read moreOur experience with Proshred was fantastic. They came out in within 24 hours and were very fast, professional and friendly. They answered all of our questions regarding the shredding process and also provided us with a Certificate of Destruction upon completion. Our sales rep is great and we will continue to use their services for years to come. THANKS AGAIN PROSHRED! read less
Lisamarie Tiritilli12/05/2014
