ISO 9001 Certification
PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 certification for quality management and customer satisfaction.
PROSHRED® ISO 9001 Certification
As a PROSHRED® customer you can feel confident that we have top-of-mind awareness of your security needs at all times. Your confidentiality is our first and most important concern; and you can be assured that you are receiving one of the best security procedures and customer service experiences in the industry.
Third-Party Assurance and Audit
ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement. ISO 9001 certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.
It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction.
The Eight Management Principles
The ISO 9001 standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.
Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001 certification. All employees receive ISO 9001 standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding service in the business.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
Trusted Customer Service Professionals
The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
What Are People Saying About PROSHRED®
I brought 40 lbs of paper to get shredded during their open door, 3rd Saturday. They weighed my stuff and then I got to watch... read moreI brought 40 lbs of paper to get shredded during their open door, 3rd Saturday. They weighed my stuff and then I got to watch my items get shredded. I just wish they were a bit closer to Chicago proper. read less
Paquita Poindexter12/05/2017We do an annual Shred Event for our real estate business, and this Pro Shred operation is the perfect business partner. Locally owned, Mike and... read moreWe do an annual Shred Event for our real estate business, and this Pro Shred operation is the perfect business partner. Locally owned, Mike and his crew run a top notch business. Professional, the best trucks and equipment, always on time, everyone is so friendly - this is why we love and support local businesses. Keep up the great work! read less
Carol5/23/2017ProShred is easy and inexpensive.
I have limited need for shredding services--every year or two, I need to shred some old credit card slips and bank... read moreProShred is easy and inexpensive.
I have limited need for shredding services--every year or two, I need to shred some old credit card slips and bank statements and such. It is always very easy to load 8-10 boxes of stuff in the back of my station wagon, drive it over to ProShred and then unload it into a bin, pay the fee and I'm on my way. Easy peasy. The staff is aways friendly and cheerful; they will do my shredding for the foreseeable future. read lessDave5/09/2017They are awesome!!!! They do a great, professional job and provide excellent customer service. I highly reccomend them!
Brian4/16/2015ProShred is reliable, efficient and gets the job done. They are affordable and took care of all my needs. We were able to... read moreProShred is reliable, efficient and gets the job done. They are affordable and took care of all my needs. We were able to reorganize and properly discard documents so that information was securely destroyed. We have already set up another date for shredding. Great service and friendly employees. read less
Stacey5/14/2018The best place to do your paper shredding and electronics destruction.
John Callaghan12/05/2017This process was very time consuming and even after we spent hours shredding documents we worried if the information was securely disposed off when we... read moreThis process was very time consuming and even after we spent hours shredding documents we worried if the information was securely disposed off when we threw it in the recycling. Now we have no worries and all we do is fill their box and they take care of all our problems. read less
Victor Solarte12/05/2014We use Proshred Southern NJ for our business, have used them for other functions and have referred them to many of our customers. Excellent... read moreWe use Proshred Southern NJ for our business, have used them for other functions and have referred them to many of our customers. Excellent service and certainly takes the worries out of any of our shredding issues. I highly recommend contacting Simone to discuss her shredding business. read less
Marty6/18/2015Good, Professional Service. We will continue to use them for our future shredding needs!
Mike Mackaluso12/05/2014The service is reasonably priced. The staff is professional and thorough. In the past we spent lots of hours shredding documents at our medical practice... read moreThe service is reasonably priced. The staff is professional and thorough. In the past we spent lots of hours shredding documents at our medical practice and the ProShred service has saved us thousands of dollars. I highly recommend ProShred for large and small ongoing shredding jobs. read less
Maura Oreilly12/05/2014Great company to do business with! Very professional & friendly. I recently used them for several boxes, and the company I work for has... read moreGreat company to do business with! Very professional & friendly. I recently used them for several boxes, and the company I work for has used them many times. Very reasonable rates. read less
Audrey8/21/2018We have love working with Proshred. This is our 3rd year with them and have been thrilled with their service. We really appreciate that they... read moreWe have love working with Proshred. This is our 3rd year with them and have been thrilled with their service. We really appreciate that they shred onsite, so we never have to worry that any confidential records have left our location. Their prices are reasonable and their employees are professional. I would recommend Proshred to any size company, read less
ande kubis12/05/2014We use Proshred at The Parcel Centre. Excellent company, great people to work with. I am extremely happy with Proshred!
Gary4/21/2018We are a busy law firm and have just started with ProShred. We LOVE them!! They have taken what was a time consuming task and... read moreWe are a busy law firm and have just started with ProShred. We LOVE them!! They have taken what was a time consuming task and made it so simple. There service is professional and we feel good about shredding and recycling all the paper that our office generates. I would Highly recommend them. read less
Theresa Hawryszkow12/05/2014An very easy solution to keeping your documents properly destroyed.
Jaime3/05/2014
