ISO 9001 Certification
PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 certification for quality management and customer satisfaction.
PROSHRED® ISO 9001 Certification
As a PROSHRED® customer you can feel confident that we have top-of-mind awareness of your security needs at all times. Your confidentiality is our first and most important concern; and you can be assured that you are receiving one of the best security procedures and customer service experiences in the industry.
Third-Party Assurance and Audit
ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement. ISO 9001 certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.
It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction.
The Eight Management Principles
The ISO 9001 standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.
Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001 certification. All employees receive ISO 9001 standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding service in the business.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
Trusted Customer Service Professionals
The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
What Are People Saying About PROSHRED®
Pro Shred does an excellent job for our office. They are very professional and your documents are safe and secure, always!
Mike Baker12/05/2016Proshred is well managed by staff who are honest and very customer focused. Whenever I am asked for a recommendation for shredding service, I always... read moreProshred is well managed by staff who are honest and very customer focused. Whenever I am asked for a recommendation for shredding service, I always point to ProShred. read less
Jenny9/01/2017After two years, we continue to use Proshred and it continues to be a great experience for our law firm. They provide timely certificates... read moreAfter two years, we continue to use Proshred and it continues to be a great experience for our law firm. They provide timely certificates of destruction that are essential with respect to the type of information we handle. They are always punctual and are very flexible with respect to pickup times and frequency. I would highly recommend Proshred. read less
Michael Tomlinson12/05/2016This process was very time consuming and even after we spent hours shredding documents we worried if the information was securely disposed off when we... read moreThis process was very time consuming and even after we spent hours shredding documents we worried if the information was securely disposed off when we threw it in the recycling. Now we have no worries and all we do is fill their box and they take care of all our problems. read less
Victor Solarte12/05/2014These are the guys to use! Very professional and what a pleasure to do business with. I would only use Proshred for #shredding in Minnesota!
Brock12/01/2016Awesome service! I would certainly highly recommend using Proshred for your business, they are very efficient and always a pleasure to work with.
Pearl Chitava12/05/2016This is a great service for our Company to have. Drivers are polite, professional, and always on time. Affordable option for security and environmental issues.
Denise O'Neill12/05/2014PROSHRED is a great company! Their customer service has been great. The guys who pickup the documents for shredding are always friendly and... read morePROSHRED is a great company! Their customer service has been great. The guys who pickup the documents for shredding are always friendly and courteous and the people in the office are always prompt and responsive to your requests.It's nice to work with PROSHRED. I sincerely value our business relationship! read less
Vicky Rehberg12/05/2014Proshred is awesome, customer service was a delight
Zach12/21/2017Proshred is the most trusted, reliable and secure document shredding company. I wouldn't work with any other company, although some have tried to get my... read moreProshred is the most trusted, reliable and secure document shredding company. I wouldn't work with any other company, although some have tried to get my business. The employees are personable and efficient. Never a problem in over 5 years of working with them. Thank you for your service. read less
Michele Zajac12/05/2014I cannot provide enough positive feedback regarding ProShred Arizona. Patty, Joe, and the entire Proshred Arizona team consistently exceeding expectations. Proshred Arizona also... read moreI cannot provide enough positive feedback regarding ProShred Arizona. Patty, Joe, and the entire Proshred Arizona team consistently exceeding expectations. Proshred Arizona also regularly supports community causes. I highly recommend working with Proshred Arizona for all of your document destruction and shredding needs. read less
Jason2/04/2014Proshred is a great company to work with. It is very affordable for the quality of service. I would highly recommend them!
Megan Miller12/05/2014Reliable with great service. We have used many shred vendors in the past but none have performed as well as ProShred. Finally a shred vendor... read moreReliable with great service. We have used many shred vendors in the past but none have performed as well as ProShred. Finally a shred vendor that consistently get's it right at an affordable cost. Keep up the good work! Looking forward to future business with ProShred. read less
Zachary Rice12/05/2014Great service, great prices, what more could you want?
Simone2/09/2017Called today to schedule service and they're coming next week. They were as pleasant and efficient on the phone as they were accommodating.
Molly K12/05/2016
