ISO 9001 Certification
PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 certification for quality management and customer satisfaction.
PROSHRED® ISO 9001 Certification
As a PROSHRED® customer you can feel confident that we have top-of-mind awareness of your security needs at all times. Your confidentiality is our first and most important concern; and you can be assured that you are receiving one of the best security procedures and customer service experiences in the industry.
Third-Party Assurance and Audit
ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement. ISO 9001 certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.
It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction.
The Eight Management Principles
The ISO 9001 standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.
Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001 certification. All employees receive ISO 9001 standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding service in the business.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
Trusted Customer Service Professionals
The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
What Are People Saying About PROSHRED®
Thank you so much for all of your help and quality service. We couldn't be happier with the service we have received from you.... read moreThank you so much for all of your help and quality service. We couldn't be happier with the service we have received from you. Our contact Alicia Babin has been outstanding to work with. Highly recommend this company! read less
Kim6/20/2018Pro-Shred is the greatest thing ever, best $$$$ ever spent. The guy who shredded my documents was courteous, friendly and professional. Years of paper clutter... read morePro-Shred is the greatest thing ever, best $$$$ ever spent. The guy who shredded my documents was courteous, friendly and professional. Years of paper clutter was gone within minutes, as I stood and watched. Thank you Pro-Shred! read less
Elaine9/01/2016We were looking for a shredding service that we could trust and fairly priced. Proshred is perfect for both. They come pick up... read moreWe were looking for a shredding service that we could trust and fairly priced. Proshred is perfect for both. They come pick up and you can watch via the video screen on the outside of the truck your items being shredded onsite! No mystery about where your documents are being taken! Destruction notice issued immediately. Pickups are scheduled and they arrive at the designated time you are given. I highly recommend Proshred for all your document shredding needs! read less
Valorie Peck12/05/2014Pleasant, Great Company, Trust Worthy, enjoy the peace of mind knowing that our sensitive materials are in good hands!
Eddie7/07/2017The greatest company very pleasant customer service. Made my appointment,received a follow-up call with delivery time. I was given a 2 hour window and they... read moreThe greatest company very pleasant customer service. Made my appointment,received a follow-up call with delivery time. I was given a 2 hour window and they arrived very early within that window. The two men who came were incredibly kind and very fast. I will recommend Proshred Security to everyone one. Thanks for putting my mind at ease when getting rid of my personal documents. read less
Carol11/28/2016We feel very safe in using ProShred to destroy private business documents. This comfort level comes with seeing same employee come each month to... read moreWe feel very safe in using ProShred to destroy private business documents. This comfort level comes with seeing same employee come each month to service our account since signing on years ago. He is always courteous, knowledgable, professional and happy! Tracy Curran, President J. J. Curran & Son, Inc. read less
Tracy4/27/2017Pro Shred always takes care of the shredding needs at our place of business. I find Ken and his team to be totally professional,... read morePro Shred always takes care of the shredding needs at our place of business. I find Ken and his team to be totally professional, fairly priced, and easy to work with. I recommend them whenever I can. read less
Kandie9/22/2017The team is always friendly and efficient.
Carol McGury6/05/2019Emmanuel is professional, friendly and a fast worker. Thank you for great service!
Jim7/20/2017Dropped off four boxes for shredding. Prompt, friendly service at a very reasonable price.
David3/02/2018On time, pleasant, reasonable and efficient. Facilitated a house clean out if 20+ years of paperwork
Carol7/18/2017LOVE Proshred! They are professional and have excellent customer service! Very happy my company switched to them. We are very pleased.
Lynn Schmitt12/05/2016Thank you Proshred for an amazing service this morning. Scotty and Ryan we're pleasant, professional and fast! They made the experience enjoyable at... read moreThank you Proshred for an amazing service this morning. Scotty and Ryan we're pleasant, professional and fast! They made the experience enjoyable at an emotional time. Mary in the office was extremely gracious and helpful, as well. Thank you all for being a local business with integrity and care. read less
Debz6/15/2018Simone and her team are truly dedicated to making it extremely simple for your company to destroy any and all of your documentation. The peace... read moreSimone and her team are truly dedicated to making it extremely simple for your company to destroy any and all of your documentation. The peace of mind you get from knowing it was taken care of properly without any liability concerns is priceless. read less
Brett6/25/2015
