ISO 9001 Certified by NSF-ISR
PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 Certified by NSF-ISR, for quality management and customer satisfaction.
PROSHRED® ISO 9001 Certified by NSF-ISR
As a PROSHRED® customer, you can feel confident that we always have top-of-mind awareness of your security needs. Your confidentiality is our first and most important concern; you can be assured that you are receiving one of the industry's best security procedures and customer service experiences.
Third-Party Assurance and Audit
ISO 9001 Certified by NSF-ISR, is recognized as the international standard for achieving excellence in system performance, customer service, and continuous improvement. ISO 9001 Certified by NSF-ISR provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.
It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction (excluding the PROSCAN® and Secure E-Cycle brands).
The Eight Management Principles
The ISO 9001:2015 Certified by NSF-ISR standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making, and mutually beneficial supplier relationships.
Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001:2015 certification. All employees receive ISO 9001:2015 Certified by NSF-ISR standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding services in the business (excluding the PROSCAN® and Secure E-Cycle brands).
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you're partnering with a dual-certified company, with quality and security.
Trusted Customer Service Professionals
The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
What Are People Saying About PROSHRED®
Our Proshred pickups are always on time and they are very friendly. We have a container in the basement and our guy never complains... read moreOur Proshred pickups are always on time and they are very friendly. We have a container in the basement and our guy never complains about having to walk up and down the flights of stairs! :) read less
Kristen DixonGreat place to have your things shredded and destroy old hard drives and computers.
Maria PudlinerReliable with great service. We have used many shred vendors in the past but none have performed as well as ProShred. Finally a shred vendor... read moreReliable with great service. We have used many shred vendors in the past but none have performed as well as ProShred. Finally a shred vendor that consistently get's it right at an affordable cost. Keep up the good work! Looking forward to future business with ProShred. read less
Zachary RiceGood, Professional Service. We will continue to use them for our future shredding needs!
Mike MackalusoWe just started using Proshed and love the convenience. A member of my team walked out with the gentleman to the truck and was... read moreWe just started using Proshed and love the convenience. A member of my team walked out with the gentleman to the truck and was impressed with the way the operation works to shred the documents on site.Thank you. read less
Carol McCaddThe woman who helped me was great and fun to talk with while I watched my voluminous piles of papers being shredded. She carefully looked... read moreThe woman who helped me was great and fun to talk with while I watched my voluminous piles of papers being shredded. She carefully looked in to make sure everything was shredded and redid a few things that were not. The price was great and I really like the new Tinley Park location. read less
Mary SchwartzProShred is reliable, efficient and gets the job done. They are affordable and took care of all my needs. We were able to... read moreProShred is reliable, efficient and gets the job done. They are affordable and took care of all my needs. We were able to reorganize and properly discard documents so that information was securely destroyed. We have already set up another date for shredding. Great service and friendly employees. read less
StaceyPro Shred always takes care of the shredding needs at our place of business. I find Ken and his team to be totally professional,... read morePro Shred always takes care of the shredding needs at our place of business. I find Ken and his team to be totally professional, fairly priced, and easy to work with. I recommend them whenever I can. read less
KandieCalled today to schedule service and they're coming next week. They were as pleasant and efficient on the phone as they were accommodating.
Molly KI brought 40 lbs of paper to get shredded during their open door, 3rd Saturday. They weighed my stuff and then I got to watch... read moreI brought 40 lbs of paper to get shredded during their open door, 3rd Saturday. They weighed my stuff and then I got to watch my items get shredded. I just wish they were a bit closer to Chicago proper. read less
Paquita PoindexterOur office, Blair | Caravelli | Irmen Law, LLC has been using ProShred regularly. Excellent service!
Alia CaravelliExcellent to work with. Scheduling and process was easy, convenient and stress free. Will keep using Proshed and will kindly recommend.
Felicia ShotkoskiHonest, Integral members of our Business Community!
JoePROSHRED is great at what they do. They are prompt, knowledgeable and friendly. and definitely a business to utilize.
CaitlinProshred is the most trusted, reliable and secure document shredding company. I wouldn't work with any other company, although some have tried to get my... read moreProshred is the most trusted, reliable and secure document shredding company. I wouldn't work with any other company, although some have tried to get my business. The employees are personable and efficient. Never a problem in over 5 years of working with them. Thank you for your service. read less
Michele Zajac
