ISO 9001 Certification
PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 certification for quality management and customer satisfaction.
PROSHRED® ISO 9001 Certification
As a PROSHRED® customer you can feel confident that we have top-of-mind awareness of your security needs at all times. Your confidentiality is our first and most important concern; and you can be assured that you are receiving one of the best security procedures and customer service experiences in the industry.
Third-Party Assurance and Audit
ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement. ISO 9001 certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.
It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction.
The Eight Management Principles
The ISO 9001 standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.
Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001 certification. All employees receive ISO 9001 standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding service in the business.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
Trusted Customer Service Professionals
The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
What Are People Saying About PROSHRED®
Proshred is fast and reliable. Definitely worry free of all your documents to be shredded. I have recommemded them to my friends.
Miel Dolot12/05/2014Convenient and easy to get rid of your paperwork without having to shred yourself or worry about it falling into the wrong hands. Just call... read moreConvenient and easy to get rid of your paperwork without having to shred yourself or worry about it falling into the wrong hands. Just call ahead to make sure the truck is available and not out on a job. read less
Nancy Kirk12/05/2018We feel very safe in using ProShred to destroy private business documents. This comfort level comes with seeing same employee come each month to... read moreWe feel very safe in using ProShred to destroy private business documents. This comfort level comes with seeing same employee come each month to service our account since signing on years ago. He is always courteous, knowledgable, professional and happy! Tracy Curran, President J. J. Curran & Son, Inc. read less
Tracy4/27/2017I have known and worked with Nguyen Violette for many years. He is dedicated to offering the best possible customer service! I can not recommend... read moreI have known and worked with Nguyen Violette for many years. He is dedicated to offering the best possible customer service! I can not recommend them highly enough! read less
Jennifer11/16/2017Our experience with Proshred was fantastic. They came out in within 24 hours and were very fast, professional and friendly. They answered all of our... read moreOur experience with Proshred was fantastic. They came out in within 24 hours and were very fast, professional and friendly. They answered all of our questions regarding the shredding process and also provided us with a Certificate of Destruction upon completion. Our sales rep is great and we will continue to use their services for years to come. THANKS AGAIN PROSHRED! read less
Lisamarie Tiritilli12/05/2014Did exactly what they said they would for the amount agreed to!
Marcia7/23/2017Pro Shred does an excellent job for our office. They are very professional and your documents are safe and secure, always!
Mike Baker12/05/2016Great company to do business with! Very professional & friendly. I recently used them for several boxes, and the company I work for has... read moreGreat company to do business with! Very professional & friendly. I recently used them for several boxes, and the company I work for has used them many times. Very reasonable rates. read less
Audrey8/21/2018In 2014 I researched each shredding company in the area, for the business I was summer interning for! Proshred was the nicest and most bang... read moreIn 2014 I researched each shredding company in the area, for the business I was summer interning for! Proshred was the nicest and most bang for our buck! In 2015, I was hired full time and it was time for another shredding service! We had such a great experience with them in the past, we decided to use Proshred again! They are great people and run a great company! read less
Meghan12/23/2015Positive experience from beginning to end. I had a consultation and less than a week later Pro Shred was out at my company. ... read morePositive experience from beginning to end. I had a consultation and less than a week later Pro Shred was out at my company. Very courteous with their reminders and follow up. The guys were great - came in and introduced themselves, letting us know about the whole process, asking if we had any questions. Can't beat their customer service. And the price was unbeatable! read less
Krista10/06/2017Proshred has proven to be a very professional, reliable and customer-oriented business and we love using them! We have trusted them with our sensitive document... read moreProshred has proven to be a very professional, reliable and customer-oriented business and we love using them! We have trusted them with our sensitive document shredding and recycling needs for years and they never disappoint! I would highly recommend them for your business. read less
Kali Holstein12/05/2016-
Prompt professional service, highly recommended! I utilize their paper shredding and electronic recycling services.
Robert1/26/2019 -
Just wanted to let you all know what a good job you are doing. From the first contact, to the scheduling and the eventual pick... read moreJust wanted to let you all know what a good job you are doing. From the first contact, to the scheduling and the eventual pick up and shredding everything was handled professionally, quickly and in a friendly manner. A special thanks to Donnie ..his smile, attitude, and quick service were greatly appreciated. I would highly recommend your company. Thanks...Beverly Barton...Doc's Place Toyota, Jackson, NJ read less
Bev2/18/2020 -
We used PROSHRED for the 1st time to help our community residents dispose of unwanted files and other paperwork. Thanks to PROSHRED the event... read moreWe used PROSHRED for the 1st time to help our community residents dispose of unwanted files and other paperwork. Thanks to PROSHRED the event was a huge success. Everything about PROSHRED is 1st class. The representative who operated the vehicle and office staff were very helpful and friendly. We will definitely use PROSHRED to help with a similar event again. All the residents who came to the event were extremely pleased. read less
Judy8/14/2019 The best place to do your paper shredding and electronics destruction.
John Callaghan12/05/2017
