ISO 9001 Certification
PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 certification for quality management and customer satisfaction.
PROSHRED® ISO 9001 Certification
As a PROSHRED® customer you can feel confident that we have top-of-mind awareness of your security needs at all times. Your confidentiality is our first and most important concern; and you can be assured that you are receiving one of the best security procedures and customer service experiences in the industry.
Third-Party Assurance and Audit
ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement. ISO 9001 certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.
It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction.
The Eight Management Principles
The ISO 9001 standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.
Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001 certification. All employees receive ISO 9001 standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding service in the business.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
Trusted Customer Service Professionals
The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
What Are People Saying About PROSHRED®
Great business and great people. I've been using Proshred on and off for a few years. Always a good and easy experience.
Clayton Quasny12/05/2018truck came to my house, gentleman was very nice. Shredded my documents in about 10-15 mins. It was worth every penny. Very reasonable
Glenda6/16/2018Proshred of Houston was a great experience. Travis Price, the driver was courteous and completed the job quickly.
Judy9/12/2018Awesome company! I've used Proshred several times for my shredding needs and have never been disappointed with their service. Fast, reliable, and timely!
Tina Stasi12/05/2018ProShred just came to my house and shredded every document I've been collecting since 1994. Extremely friendly, efficient, and reasonably priced! I will definitely be... read moreProShred just came to my house and shredded every document I've been collecting since 1994. Extremely friendly, efficient, and reasonably priced! I will definitely be using this service again. Highly recommend! read less
Natalie10/17/2018Great company!! Very friendly staff! Will definitely recommend!
Tiffany L12/05/2018Convenient and easy to get rid of your paperwork without having to shred yourself or worry about it falling into the wrong hands. Just call... read moreConvenient and easy to get rid of your paperwork without having to shred yourself or worry about it falling into the wrong hands. Just call ahead to make sure the truck is available and not out on a job. read less
Nancy Kirk12/05/2018Great place to have your things shredded and destroy old hard drives and computers. Beware of the receptionist inside. Don't take... read moreGreat place to have your things shredded and destroy old hard drives and computers. Beware of the receptionist inside. Don't take more than one complimentary life saver candy, she will call you out and shame you! I found out the hard way by taking TWO! read less
Maria Pudliner9/05/2019Been using their services for over a year and am always impressed by the level of professionalism exhibited. Always prompt, always on-time, always courteous, and... read moreBeen using their services for over a year and am always impressed by the level of professionalism exhibited. Always prompt, always on-time, always courteous, and always fair in pricing. What more can one ask in a service? They are simply the best shredding company one can use - bar none! read less
John G Kaleel12/05/2018Great company to do business with! Very professional & friendly. I recently used them for several boxes, and the company I work for has... read moreGreat company to do business with! Very professional & friendly. I recently used them for several boxes, and the company I work for has used them many times. Very reasonable rates. read less
Audrey8/21/2018Thank you Proshred for an amazing service this morning. Scotty and Ryan we're pleasant, professional and fast! They made the experience enjoyable at... read moreThank you Proshred for an amazing service this morning. Scotty and Ryan we're pleasant, professional and fast! They made the experience enjoyable at an emotional time. Mary in the office was extremely gracious and helpful, as well. Thank you all for being a local business with integrity and care. read less
Debz6/15/2018Take everything you want to be shredded there and they will do it for you on the spot.
Kevin Bowen7/05/2019They did a great job. On time and very professional.
Scot2/05/2019We visited ProShred in Tinley Park. We had about 97 lbs. of paper to shred. We called ahead to be sure we could just... read moreWe visited ProShred in Tinley Park. We had about 97 lbs. of paper to shred. We called ahead to be sure we could just walk in. The tech was friendly, service was efficicient, and the price was very reasonable. Definitely recommend! read less
joann p11/05/2019Pro Shred was awesome. Our service tech, Robert, was fantastic. He was professional and did a wonderful quick job. We have used... read morePro Shred was awesome. Our service tech, Robert, was fantastic. He was professional and did a wonderful quick job. We have used this company several times and would highly recommend them. read less
Trish10/03/2018
