ISO 9001 Certification
PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 certification for quality management and customer satisfaction.
PROSHRED® ISO 9001 Certification
As a PROSHRED® customer you can feel confident that we have top-of-mind awareness of your security needs at all times. Your confidentiality is our first and most important concern; and you can be assured that you are receiving one of the best security procedures and customer service experiences in the industry.
Third-Party Assurance and Audit
ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement. ISO 9001 certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.
It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction.
The Eight Management Principles
The ISO 9001 standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.
Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001 certification. All employees receive ISO 9001 standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding service in the business.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
Trusted Customer Service Professionals
The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
What Are People Saying About PROSHRED®
ProShred just came to my house and shredded every document I've been collecting since 1994. Extremely friendly, efficient, and reasonably priced! I will definitely be... read moreProShred just came to my house and shredded every document I've been collecting since 1994. Extremely friendly, efficient, and reasonably priced! I will definitely be using this service again. Highly recommend! read less
Natalie10/17/2018PROSHRED is great at what they do. They are prompt, knowledgeable and friendly. and definitely a business to utilize.
Caitlin5/22/2017We feel very safe in using ProShred to destroy private business documents. This comfort level comes with seeing same employee come each month to... read moreWe feel very safe in using ProShred to destroy private business documents. This comfort level comes with seeing same employee come each month to service our account since signing on years ago. He is always courteous, knowledgable, professional and happy! Tracy Curran, President J. J. Curran & Son, Inc. read less
Tracy4/27/2017Everything with Proshred is easy, peasy, lemon squeezy. They show up, take the stuff off our hands and shred it. Shortly thereafter they... read moreEverything with Proshred is easy, peasy, lemon squeezy. They show up, take the stuff off our hands and shred it. Shortly thereafter they email me an invoice and a Cetificate of Destruction that we can file away digitally for future reference. Their rates are good too - we did a lot of research before choosing Proshred and are very happy with their service. read less
Deborah Meade12/05/2014Pro-Shred is the best thing since sliced bread, and a must for any work-from-home professional. Stop wasting time and money on those forever-jamming... read morePro-Shred is the best thing since sliced bread, and a must for any work-from-home professional. Stop wasting time and money on those forever-jamming dusty and noisy paper shredders. Let Proshred deal with all. read less
Aaron5/13/2017Pleasant, Great Company, Trust Worthy, enjoy the peace of mind knowing that our sensitive materials are in good hands!
Eddie7/07/2017Wonderful experience with Proshred - friendly and professional service. Highly recommend them!
Diana4/21/2018Very professional and helpful. The salesman that I dealt with back in June 2013 explained everything to me and answered all my questions. ... read moreVery professional and helpful. The salesman that I dealt with back in June 2013 explained everything to me and answered all my questions. It was our first time shredding and he was very patient and courteous. I would certainly recommend Proshred for on-site document destruction. read less
Michelle Jajowka12/05/2014Proshred of Houston was a great experience. Travis Price, the driver was courteous and completed the job quickly.
Judy9/12/2018Pro Shred does an excellent job for our office. They are very professional and your documents are safe and secure, always!
Mike Baker12/05/2016Always courteous, very flexible. Employees are always in a great mood and respectful.
Renae Hernandez12/05/2016Simone and her team are truly dedicated to making it extremely simple for your company to destroy any and all of your documentation. The peace... read moreSimone and her team are truly dedicated to making it extremely simple for your company to destroy any and all of your documentation. The peace of mind you get from knowing it was taken care of properly without any liability concerns is priceless. read less
Brett6/25/2015Very professional and good rates. We have use their services a couple of times and have been very happy.
Becky7/10/2017First class service all the way around! We are a new customer and have been impressed with pricing and service!
Sondra11/06/2017Our office, Blair | Caravelli | Irmen Law, LLC has been using ProShred regularly. Excellent service!
Alia Caravelli12/05/2016
