Go to Content

ISO 9001 Certified by NSF-ISR

PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 certification for quality management and customer satisfaction.

local shredding
Proshred Security ISO 9001 Certified logo

PROSHRED® ISO 9001 Certified by NSF-ISR

As a PROSHRED® customer, you can feel confident that we always have top-of-mind awareness of your security needs. Your confidentiality is our first and most important concern; you can be assured that you are receiving one of the industry's best security procedures and customer service experiences.

Third-Party Assurance and Audit

ISO 9001 certified by NSF-ISR, is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement. ISO 9001 certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.

It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction.

 

The Eight Management Principles

The ISO 9001 standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.

Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001 certification. All employees receive ISO 9001 standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding service in the business.

They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.

woman rolling out a secure shredding bin
electronic recycling

Trusted Customer Service Professionals

The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.

They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.

Cookie Policy

We use cookies and other tracking technologies to ensure you get the best experience on our website, assist with navigation, analyze your use of our services, and assist with our promotional and marketing efforts. If you continue without changing your browser settings, you are providing consent to our Cookie Policy. Click here to learn more about our privacy policy.