ISO 9001 Certification
PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 certification for quality management and customer satisfaction.
PROSHRED® ISO 9001 Certification
As a PROSHRED® customer you can feel confident that we have top-of-mind awareness of your security needs at all times. Your confidentiality is our first and most important concern; and you can be assured that you are receiving one of the best security procedures and customer service experiences in the industry.
Third-Party Assurance and Audit
ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement. ISO 9001 certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.
It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction.
The Eight Management Principles
The ISO 9001 standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.
Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001 certification. All employees receive ISO 9001 standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding service in the business.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
Trusted Customer Service Professionals
The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
What Are People Saying About PROSHRED®
I called ProShred to get rid of some documents after my mother died. The level of professionalism and compassion that was shown to me... read moreI called ProShred to get rid of some documents after my mother died. The level of professionalism and compassion that was shown to me and my family, from the first phone call to the completion of the job, is something that is rarely seen in corporations these days. I pray that ProShred has continued success and which ever charity receives their services, know that you are going to get quality work. read less
TashaJuanna11/25/2015Proshred is fast and reliable. Definitely worry free of all your documents to be shredded. I have recommemded them to my friends.
Miel Dolot12/05/2014PROSHRED did a fantastic job at shredding and protecting our documents. I worked with Dennis and he gave us a more than fair quote.... read morePROSHRED did a fantastic job at shredding and protecting our documents. I worked with Dennis and he gave us a more than fair quote. He was also able to work with us on short notice. The employees that came out to do the shredding were very prompt and professional. I would highly recommend PROSHRED for all your shredding needs.Thank you PROSHRED for making my job easier.Sue ArmstrongTransportation Repairs and Services read less
SUE ARMSTRONG12/05/2016I hesitated to spend the money, but I am glad I did and got all those bags of paper shredded so quickly and efficiently. Good service.
Wendy Easton12/05/2016Pro-Shred is the greatest thing ever, best $$$$ ever spent. The guy who shredded my documents was courteous, friendly and professional. Years of paper clutter... read morePro-Shred is the greatest thing ever, best $$$$ ever spent. The guy who shredded my documents was courteous, friendly and professional. Years of paper clutter was gone within minutes, as I stood and watched. Thank you Pro-Shred! read less
Elaine9/01/2016truck came to my house, gentleman was very nice. Shredded my documents in about 10-15 mins. It was worth every penny. Very reasonable
Glenda6/16/2018Loved working with PROSHRED! Their rates were competitive and the on-site shredding was easy and painless. I'll be sure to use them next year!
Sarah9/06/2017The greatest company very pleasant customer service. Made my appointment,received a follow-up call with delivery time. I was given a 2 hour window and they... read moreThe greatest company very pleasant customer service. Made my appointment,received a follow-up call with delivery time. I was given a 2 hour window and they arrived very early within that window. The two men who came were incredibly kind and very fast. I will recommend Proshred Security to everyone one. Thanks for putting my mind at ease when getting rid of my personal documents. read less
Carol11/28/2016Worth every penny! Friendly staff and convenient home service. Highly recommend!
Jennifer7/09/2017Great Customers Service and helpful staff! Within minutes of my inquiry I had a response!
Mary B12/05/2014-
Proshred has great people and they are very prompt. Also, their fees are very reasonable and it is a very needed service.
Chris9/24/2019 They did a great job. On time and very professional.
Scot2/05/2019Great company! They came right to our business and carried everything out-went without a hitch!
Lynne5/12/2017ProShred is reliable, efficient and gets the job done. They are affordable and took care of all my needs. We were able to... read moreProShred is reliable, efficient and gets the job done. They are affordable and took care of all my needs. We were able to reorganize and properly discard documents so that information was securely destroyed. We have already set up another date for shredding. Great service and friendly employees. read less
Stacey5/14/2018Dropped off four boxes for shredding. Prompt, friendly service at a very reasonable price.
David3/02/2018
