ISO 9001 Certification
PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 certification for quality management and customer satisfaction.
PROSHRED® ISO 9001 Certification
As a PROSHRED® customer you can feel confident that we have top-of-mind awareness of your security needs at all times. Your confidentiality is our first and most important concern; and you can be assured that you are receiving one of the best security procedures and customer service experiences in the industry.
Third-Party Assurance and Audit
ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement. ISO 9001 certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.
It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction.
The Eight Management Principles
The ISO 9001 standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.
Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001 certification. All employees receive ISO 9001 standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding service in the business.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
Trusted Customer Service Professionals
The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
What Are People Saying About PROSHRED®
I found ProShred DFW to be fast, convenient, and REALLY affordable! The kind hearted and professional people who make up the organization is my favorite... read moreI found ProShred DFW to be fast, convenient, and REALLY affordable! The kind hearted and professional people who make up the organization is my favorite part about them. read less
Chase4/29/2015-
5 Stars—6 Stars if I could
Ron2/13/2019 -
Proshred has great people and they are very prompt. Also, their fees are very reasonable and it is a very needed service.
Chris9/24/2019 Yeah! Bravo! Great!excellent company; excellent work; excellent employer!
Robin1/03/2015-
Fast, reliable and communicated clearly with us in regards to how everything would take place. It was a great experience!
Lauren2/18/2019 Thank you Proshred for an amazing service this morning. Scotty and Ryan we're pleasant, professional and fast! They made the experience enjoyable at... read moreThank you Proshred for an amazing service this morning. Scotty and Ryan we're pleasant, professional and fast! They made the experience enjoyable at an emotional time. Mary in the office was extremely gracious and helpful, as well. Thank you all for being a local business with integrity and care. read less
Debz6/15/2018-
PROSHRED’S service was great! I should have used them a long time ago. The driver was on time, courteous, and professional.I highly recommend... read morePROSHRED’S service was great! I should have used them a long time ago. The driver was on time, courteous, and professional.I highly recommend PROSHRED if you have a lot of stuff to purge. They came to the house, which was very convenient for me.Thanks!!! read less
Russell2/08/2019 Very professional and good rates. We have use their services a couple of times and have been very happy.
Becky7/10/2017Thank you for taking care of my client's documents on site. Easy to schedule, on time and courteous!
Gabrielle2/08/2017Proshred is a fantastic company to work with. They’re reliable, efficient, affordable, and so personable. We were so happy with them and I would like... read moreProshred is a fantastic company to work with. They’re reliable, efficient, affordable, and so personable. We were so happy with them and I would like to recommend their services. Thank you Proshred! read less
Patty4/21/2018-
Dropped off boxes of stuff we’ve held onto for far too long. So easy, affordable, and great service.
Martha8/04/2019 -
My husband, Stephen, took a huge bag. They're great! Fast...reasonably priced. Will definitely use them again.
Nancy8/03/2019 -
Excellent service!!! No problems with service provided. People were nice and polite with showing how their mobile machine works.
Bruce9/20/2018 Proshred is a great team to do business with. They Care...simple as that !!! They will come to where you are and shred all... read moreProshred is a great team to do business with. They Care...simple as that !!! They will come to where you are and shred all of your documents, right then, and there....they make it easy..... read less
Rinny2/22/2017I have known and worked with Nguyen Violette for many years. He is dedicated to offering the best possible customer service! I can not recommend... read moreI have known and worked with Nguyen Violette for many years. He is dedicated to offering the best possible customer service! I can not recommend them highly enough! read less
Jennifer11/16/2017
