ISO 9001 Certification
PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 certification for quality management and customer satisfaction.
PROSHRED® ISO 9001 Certification
As a PROSHRED® customer you can feel confident that we have top-of-mind awareness of your security needs at all times. Your confidentiality is our first and most important concern; and you can be assured that you are receiving one of the best security procedures and customer service experiences in the industry.
Third-Party Assurance and Audit
ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement. ISO 9001 certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.
It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction.
The Eight Management Principles
The ISO 9001 standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.
Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001 certification. All employees receive ISO 9001 standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding service in the business.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
Trusted Customer Service Professionals
The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
What Are People Saying About PROSHRED®
They were professional and kind and even took me in to see how they weigh and shredded my documnets.
Tareq Sweis12/05/2014These are the guys to use! Very professional and what a pleasure to do business with. I would only use Proshred for #shredding in Minnesota!
Brock12/01/2016Our experience with Proshred was fantastic. They came out in within 24 hours and were very fast, professional and friendly. They answered all of our... read moreOur experience with Proshred was fantastic. They came out in within 24 hours and were very fast, professional and friendly. They answered all of our questions regarding the shredding process and also provided us with a Certificate of Destruction upon completion. Our sales rep is great and we will continue to use their services for years to come. THANKS AGAIN PROSHRED! read less
Lisamarie Tiritilli12/05/2014This is a great service for our Company to have. Drivers are polite, professional, and always on time. Affordable option for security and environmental issues.
Denise O'Neill12/05/2014Very professional and helpful. The salesman that I dealt with back in June 2013 explained everything to me and answered all my questions. ... read moreVery professional and helpful. The salesman that I dealt with back in June 2013 explained everything to me and answered all my questions. It was our first time shredding and he was very patient and courteous. I would certainly recommend Proshred for on-site document destruction. read less
Michelle Jajowka12/05/2014Really friendly staff, professional, quick to load
Gecko Guy12/05/2017We had proshred come to our shop. The gentleman who arrived was fast and efficient and very nice. From pricing to completion everything... read moreWe had proshred come to our shop. The gentleman who arrived was fast and efficient and very nice. From pricing to completion everything went very smooth.
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JAKES Industrial, Inc. read lessLisa1/18/2018Proshred is a great team to do business with. They Care...simple as that !!! They will come to where you are and shred all... read moreProshred is a great team to do business with. They Care...simple as that !!! They will come to where you are and shred all of your documents, right then, and there....they make it easy..... read less
Rinny2/22/2017Take everything you want to be shredded there and they will do it for you on the spot.
Kevin Bowen7/05/2019Our Company used Proshred in February and Jim called the morning as he said he would do. He was on time and did what... read moreOur Company used Proshred in February and Jim called the morning as he said he would do. He was on time and did what they promised to do. I plan to use them the next time we need this done. I would recommend them for all your shredding needs.J. Johnson read less
Julie Johnson12/05/2014ProShred was great! Very prompt and very affordable! Harold was very nice and helped in so many ways! Would definitely recommend them and use... read moreProShred was great! Very prompt and very affordable! Harold was very nice and helped in so many ways! Would definitely recommend them and use them again! Thanks guys!!! read less
Craig3/03/2017I hesitated to spend the money, but I am glad I did and got all those bags of paper shredded so quickly and efficiently. Good service.
Wendy Easton12/05/2016Emmanuel is professional, friendly and a fast worker. Thank you for great service!
Jim7/20/2017The team is always friendly and efficient.
Carol McGury6/05/2019Such a great service! Cost effective and efficient. Would recommend to any business who is looking to protect their/their clients data.
Brian6/18/2015
