ISO 9001 Certification
PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 certification for quality management and customer satisfaction.
PROSHRED® ISO 9001 Certification
As a PROSHRED® customer you can feel confident that we have top-of-mind awareness of your security needs at all times. Your confidentiality is our first and most important concern; and you can be assured that you are receiving one of the best security procedures and customer service experiences in the industry.
Third-Party Assurance and Audit
ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement. ISO 9001 certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.
It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction.
The Eight Management Principles
The ISO 9001 standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.
Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001 certification. All employees receive ISO 9001 standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding service in the business.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
Trusted Customer Service Professionals
The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
What Are People Saying About PROSHRED®
PROSHRED did a fantastic job at shredding and protecting our documents. I worked with Dennis and he gave us a more than fair quote.... read morePROSHRED did a fantastic job at shredding and protecting our documents. I worked with Dennis and he gave us a more than fair quote. He was also able to work with us on short notice. The employees that came out to do the shredding were very prompt and professional. I would highly recommend PROSHRED for all your shredding needs.Thank you PROSHRED for making my job easier.Sue ArmstrongTransportation Repairs and Services read less
SUE ARMSTRONG12/05/2016ProShred was great! Very prompt and very affordable! Harold was very nice and helped in so many ways! Would definitely recommend them and use... read moreProShred was great! Very prompt and very affordable! Harold was very nice and helped in so many ways! Would definitely recommend them and use them again! Thanks guys!!! read less
Craig3/03/2017They were professional and kind and even took me in to see how they weigh and shredded my documnets.
Tareq Sweis12/05/2014The greatest company very pleasant customer service. Made my appointment,received a follow-up call with delivery time. I was given a 2 hour window and they... read moreThe greatest company very pleasant customer service. Made my appointment,received a follow-up call with delivery time. I was given a 2 hour window and they arrived very early within that window. The two men who came were incredibly kind and very fast. I will recommend Proshred Security to everyone one. Thanks for putting my mind at ease when getting rid of my personal documents. read less
Carol11/28/2016Had to use them for my company. They were reliable and trustworthy shredding company.
Candee Sheley12/05/2016PROSHRED is great at what they do. They are prompt, knowledgeable and friendly. and definitely a business to utilize.
Caitlin5/22/2017This is a great service for our Company to have. Drivers are polite, professional, and always on time. Affordable option for security and environmental issues.
Denise O'Neill12/05/2014The woman who helped me was great and fun to talk with while I watched my voluminous piles of papers being shredded. She carefully looked... read moreThe woman who helped me was great and fun to talk with while I watched my voluminous piles of papers being shredded. She carefully looked in to make sure everything was shredded and redid a few things that were not. The price was great and I really like the new Tinley Park location. read less
Mary Schwartz12/05/2016Proshred has proven to be a very professional, reliable and customer-oriented business and we love using them! We have trusted them with our sensitive document... read moreProshred has proven to be a very professional, reliable and customer-oriented business and we love using them! We have trusted them with our sensitive document shredding and recycling needs for years and they never disappoint! I would highly recommend them for your business. read less
Kali Holstein12/05/2016We just had Adam shredding our documents at Lambert & Pryor Insurance in Feeding Hills, MA. Very nice, professional, and hard working. A++... read moreWe just had Adam shredding our documents at Lambert & Pryor Insurance in Feeding Hills, MA. Very nice, professional, and hard working. A++ to you and your firm. Thank you. read less
Mark7/21/2017ProShred just came to my house and shredded every document I've been collecting since 1994. Extremely friendly, efficient, and reasonably priced! I will definitely be... read moreProShred just came to my house and shredded every document I've been collecting since 1994. Extremely friendly, efficient, and reasonably priced! I will definitely be using this service again. Highly recommend! read less
Natalie10/17/2018My business has been using Proshred on a quarterly basis for the last few years. Convenient, easy, affordable and great customer service!
Karin Jones12/05/2016Our office has used Proshred for all of our document destruction for the past several years. The sales and scheduling staff have been very... read moreOur office has used Proshred for all of our document destruction for the past several years. The sales and scheduling staff have been very accommodating to meet our scheduling requirements. The drivers always call ahead and are courteous and friendly upon arrival. We feel confident that when confidential documents leave our office, they are being handled in a safe and secure manner since shredding is completed on site. Proshred is highly recommended by our office. read less
Laura Lestinsky12/05/2014I cannot provide enough positive feedback regarding ProShred Arizona. Patty, Joe, and the entire Proshred Arizona team consistently exceeding expectations. Proshred Arizona also... read moreI cannot provide enough positive feedback regarding ProShred Arizona. Patty, Joe, and the entire Proshred Arizona team consistently exceeding expectations. Proshred Arizona also regularly supports community causes. I highly recommend working with Proshred Arizona for all of your document destruction and shredding needs. read less
Jason2/04/2014The customer service is always great. You can call and reschedule with no hassles. Great prices as well.
Elizabeth Lopez12/05/2014
