ISO 9001 Certification
PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 certification for quality management and customer satisfaction.
PROSHRED® ISO 9001 Certification
As a PROSHRED® customer you can feel confident that we have top-of-mind awareness of your security needs at all times. Your confidentiality is our first and most important concern; and you can be assured that you are receiving one of the best security procedures and customer service experiences in the industry.
Third-Party Assurance and Audit
ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement. ISO 9001 certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.
It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction.
The Eight Management Principles
The ISO 9001 standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.
Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001 certification. All employees receive ISO 9001 standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding service in the business.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
Trusted Customer Service Professionals
The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
What Are People Saying About PROSHRED®
Reliable, professional, and extremely friendly. Great comment to do business with.
Scott3/31/2019ProShred does an excellent job with our shedding needs. The person who comes by and picks up is always friendly and makes sure we all... read moreProShred does an excellent job with our shedding needs. The person who comes by and picks up is always friendly and makes sure we all have put our shedding in the container. Great valve!!!! read less
Don2/12/2016Thank you for taking care of my client's documents on site. Easy to schedule, on time and courteous!
Gabrielle2/08/2017Pleasant, Great Company, Trust Worthy, enjoy the peace of mind knowing that our sensitive materials are in good hands!
Eddie7/07/2017Great company! They came right to our business and carried everything out-went without a hitch!
Lynne5/12/2017truck came to my house, gentleman was very nice. Shredded my documents in about 10-15 mins. It was worth every penny. Very reasonable
Glenda6/16/2018They did a great job. On time and very professional.
Scot2/05/2019Just used Proshred services for the second time!! They are quick, easy to work with and very efficient. Love that I get to see the... read moreJust used Proshred services for the second time!! They are quick, easy to work with and very efficient. Love that I get to see the destruction of documents. Cannot wait to use them again next year!! read less
Kelly8/02/2017We use Proshred at The Parcel Centre. Excellent company, great people to work with. I am extremely happy with Proshred!
Gary4/21/2018Proshred is a great team to do business with. They Care...simple as that !!! They will come to where you are and shred all... read moreProshred is a great team to do business with. They Care...simple as that !!! They will come to where you are and shred all of your documents, right then, and there....they make it easy..... read less
Rinny2/22/2017ProShred was great! Very prompt and very affordable! Harold was very nice and helped in so many ways! Would definitely recommend them and use... read moreProShred was great! Very prompt and very affordable! Harold was very nice and helped in so many ways! Would definitely recommend them and use them again! Thanks guys!!! read less
Craig3/03/2017Honest, Integral members of our Business Community!
Joe2/09/2017-
PROSHRED’S service was great! I should have used them a long time ago. The driver was on time, courteous, and professional.I highly recommend... read morePROSHRED’S service was great! I should have used them a long time ago. The driver was on time, courteous, and professional.I highly recommend PROSHRED if you have a lot of stuff to purge. They came to the house, which was very convenient for me.Thanks!!! read less
Russell2/08/2019 These are the guys to use! Very professional and what a pleasure to do business with. I would only use Proshred for #shredding in Minnesota!
Brock12/01/2016On time, pleasant, reasonable and efficient. Facilitated a house clean out if 20+ years of paperwork
Carol7/18/2017
