ISO 9001 Certification
PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 certification for quality management and customer satisfaction.
PROSHRED® ISO 9001 Certification
As a PROSHRED® customer you can feel confident that we have top-of-mind awareness of your security needs at all times. Your confidentiality is our first and most important concern; and you can be assured that you are receiving one of the best security procedures and customer service experiences in the industry.
Third-Party Assurance and Audit
ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement. ISO 9001 certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.
It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction.
The Eight Management Principles
The ISO 9001 standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.
Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001 certification. All employees receive ISO 9001 standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding service in the business.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
Trusted Customer Service Professionals
The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
What Are People Saying About PROSHRED®
Pro Shred is amazing!! I cannot say enough about this company. Start up is simple and hassle free. They are willing to work out... read morePro Shred is amazing!! I cannot say enough about this company. Start up is simple and hassle free. They are willing to work out any changes with total ease. The pricing is fantastic and the crew is always friendly.I've used Pro Shred at several companies, and they do not disappoint! Thank you!!MARIA HULLFinancial ManagerSatko Oral Surgery read less
Satko Oral Surgery Oral surgery12/05/2018Had to use them for my company. They were reliable and trustworthy shredding company.
Candee Sheley12/05/2016Good, Professional Service. We will continue to use them for our future shredding needs!
Mike Mackaluso12/05/2014-
Quick, friendly service! Will be visiting them again.
Rw6/20/2019 Proshred provides a courteous, on time solution for business. We have used them for a few years and plan to continue using ProShred for many... read moreProshred provides a courteous, on time solution for business. We have used them for a few years and plan to continue using ProShred for many years to come! read less
Sarah Hamilton12/05/2016ProShred was really helpful in instruction on how they quote. They were very prompt and reasonable pricing. The person who done our work... read moreProShred was really helpful in instruction on how they quote. They were very prompt and reasonable pricing. The person who done our work order was quick, and very efficient. I would highly recommend them. read less
Diane11/01/2016We are a busy law firm and have just started with ProShred. We LOVE them!! They have taken what was a time consuming task and... read moreWe are a busy law firm and have just started with ProShred. We LOVE them!! They have taken what was a time consuming task and made it so simple. There service is professional and we feel good about shredding and recycling all the paper that our office generates. I would Highly recommend them. read less
Theresa Hawryszkow12/05/2014Always courteous, very flexible. Employees are always in a great mood and respectful.
Renae Hernandez12/05/2016ProShred does an excellent job with our shedding needs. The person who comes by and picks up is always friendly and makes sure we all... read moreProShred does an excellent job with our shedding needs. The person who comes by and picks up is always friendly and makes sure we all have put our shedding in the container.
Great valve!!!! read lessDon2/12/2016The greatest company very pleasant customer service. Made my appointment,received a follow-up call with delivery time. I was given a 2 hour window and they... read moreThe greatest company very pleasant customer service. Made my appointment,received a follow-up call with delivery time. I was given a 2 hour window and they arrived very early within that window. The two men who came were incredibly kind and very fast. I will recommend Proshred Security to everyone one. Thanks for putting my mind at ease when getting rid of my personal documents. read less
Carol11/28/2016ProShred just came to my house and shredded every document I've been collecting since 1994. Extremely friendly, efficient, and reasonably priced! I will definitely be... read moreProShred just came to my house and shredded every document I've been collecting since 1994. Extremely friendly, efficient, and reasonably priced! I will definitely be using this service again. Highly recommend! read less
Natalie10/17/2018Proshred is well managed by staff who are honest and very customer focused. Whenever I am asked for a recommendation for shredding service, I always... read moreProshred is well managed by staff who are honest and very customer focused. Whenever I am asked for a recommendation for shredding service, I always point to ProShred. read less
Jenny9/01/2017-
We used ProShred for a recent community event and were so happy with the service. The truck showed up on time and the team members... read moreWe used ProShred for a recent community event and were so happy with the service. The truck showed up on time and the team members were professional, helpful, knowledgeable and friendly. We didn’t have to lift a finger. What more could you ask for? read less
Julie10/01/2018 Great company! They came right to our business and carried everything out-went without a hitch!
Lynne5/12/2017
