ISO 9001 Certification
PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 certification for quality management and customer satisfaction.
PROSHRED® ISO 9001 Certification
As a PROSHRED® customer you can feel confident that we have top-of-mind awareness of your security needs at all times. Your confidentiality is our first and most important concern; and you can be assured that you are receiving one of the best security procedures and customer service experiences in the industry.
Third-Party Assurance and Audit
ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement. ISO 9001 certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.
It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction.
The Eight Management Principles
The ISO 9001 standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.
Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001 certification. All employees receive ISO 9001 standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding service in the business.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
Trusted Customer Service Professionals
The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
What Are People Saying About PROSHRED®
Thank you Proshred for an amazing service this morning. Scotty and Ryan we're pleasant, professional and fast! They made the experience enjoyable at... read moreThank you Proshred for an amazing service this morning. Scotty and Ryan we're pleasant, professional and fast! They made the experience enjoyable at an emotional time. Mary in the office was extremely gracious and helpful, as well. Thank you all for being a local business with integrity and care. read less
Debz6/15/2018-
Fast, reliable and communicated clearly with us in regards to how everything would take place. It was a great experience!
Lauren2/18/2019 LOVE Proshred! They are professional and have excellent customer service! Very happy my company switched to them. We are very pleased.
Lynn Schmitt12/05/2016Great service for our many boxes of old documents that needed shredding. Timing of service at the store was good as well.
Mary Sue Wysocki12/05/2014After two years, we continue to use Proshred and it continues to be a great experience for our law firm. They provide timely certificates... read moreAfter two years, we continue to use Proshred and it continues to be a great experience for our law firm. They provide timely certificates of destruction that are essential with respect to the type of information we handle. They are always punctual and are very flexible with respect to pickup times and frequency. I would highly recommend Proshred. read less
Michael Tomlinson12/05/2016Everyone at proshred is professional and caring! They are a great example of how everyone should run their business! Try them and see for yourself... read moreEveryone at proshred is professional and caring! They are a great example of how everyone should run their business! Try them and see for yourself as everyone who owned a business needs the service they provide! read less
Wendy7/16/2017Convenient and easy to get rid of your paperwork without having to shred yourself or worry about it falling into the wrong hands. Just call... read moreConvenient and easy to get rid of your paperwork without having to shred yourself or worry about it falling into the wrong hands. Just call ahead to make sure the truck is available and not out on a job. read less
Nancy Kirk12/05/2018First class service all the way around! We are a new customer and have been impressed with pricing and service!
Sondra11/06/2017Very professional and helpful. The salesman that I dealt with back in June 2013 explained everything to me and answered all my questions. ... read moreVery professional and helpful. The salesman that I dealt with back in June 2013 explained everything to me and answered all my questions. It was our first time shredding and he was very patient and courteous. I would certainly recommend Proshred for on-site document destruction. read less
Michelle Jajowka12/05/2014I cannot provide enough positive feedback regarding ProShred Arizona. Patty, Joe, and the entire Proshred Arizona team consistently exceeding expectations. Proshred Arizona also... read moreI cannot provide enough positive feedback regarding ProShred Arizona. Patty, Joe, and the entire Proshred Arizona team consistently exceeding expectations. Proshred Arizona also regularly supports community causes. I highly recommend working with Proshred Arizona for all of your document destruction and shredding needs. read less
Jason2/04/2014They were professional and kind and even took me in to see how they weigh and shredded my documnets.
Tareq Sweis12/05/2014I have received nothing but the best service from Proshred. From coming in my business & giving me a quote - to our monthly service.... read moreI have received nothing but the best service from Proshred. From coming in my business & giving me a quote - to our monthly service. Wonderful people!! read less
Michelle Agena12/05/2014-
We use PROSHRED at the law firm I work for and they are excellent! They are affordable and work around our schedule. I would suggest... read moreWe use PROSHRED at the law firm I work for and they are excellent! They are affordable and work around our schedule. I would suggest them to anyone looking for a shredding service. read less
Amy1/24/2019 PROSHRED is perfect for our small business. Excellent service. Very affordable. Friendly Staff. We highly recommend them.
Wendy10/30/2017An very easy solution to keeping your documents properly destroyed.
Jaime3/05/2014
