Coronavirus (COVID-19)
We are Open and Serving Customers
Essential Service Declaration
Essential to tissue paper production:
PROSHRED® provides shredded waste paper directly to recyclers and mills for processing by the paper tissue production industry for essential products such as tissues, toilet paper, recycled paper, etc., currently in short-supply and essential to consumers and medical institutions.
Essential to the waste paper removal industry:
PROSHRED® provides pick up, destruction and removal of business paper waste for office hygiene, space management and vermin control purposes.
Essential to the business security & personal privacy industry:
PROSHRED® provides pick up, destruction and removal of business paper waste for personnel & client privacy protection and for business security control purposes.
We’re taking important steps to help you stay protected.
As the coronavirus (COVID-19) situation continues to evolve, we want you to know that at PROSHRED® the safety and security of our customers and employees is our top priority.
- We are closely monitoring COVID-19 and following guidance and recommendations from the Centers of Disease Control and Prevention (CDC) along with the directions of state and local leadership.
- While the situation is dynamic, we do not anticipate service disruptions, and will notify businesses and individuals should there be any service changes. We will continue to carefully monitor the situation on a daily basis, and are committed to doing all we can to ensure the health and safety of our clients, communities and employees.
- We have a comprehensive plan in place should the virus cause any disruption to our ability to meet your scheduled expectation. We are proactively reinforcing proper hygiene habits with our employees.
- We are here to help. Should your business be impacted by COVID-19 and have questions about our regularly schedule service, our agents are available from 9:00 am to 5:00 pm by calling 1-87PROSHRED (1-877-767-4733).
For more information regarding your shredding services, please contact your local PROSHRED® Security.
March 15th, 2020.
COVID-19 | Letter from PROSHRED®’s CEO
March 20th, 2020
To our PROSHRED® Community,
PROSHRED® recognizes that as business operators, employers and community members, we have an important role to play in managing the spread of the COVID-19 virus, while also meeting our responsibilities as an Essential Service. PROSHRED® has been very actively monitoring our processes to maintain the continued good health of our employees and to vigilantly enforce rules to help protect clients and those in the broader communities in which we live and operate.
We have taken steps to ease access of information for our stakeholders. Please go to www.proshred.com to visit PROSHRED®’s website, the COVID-19 virus button is located centrally on the home page.
PROSHRED® is confident that with the resolve and care of our committed team, together with your cooperation, we will successfully contain the spread of the virus.
Executive Commitment and Committee Participation
PROSHRED® has established a COVID-19 Response Committee (CRC) focused on monitoring this evolving pandemic. This committee has developed our Covid Response Plan as a guideline to help mitigate and manage the spread of the virus. This plan will be updated as required. Our CRC includes individuals from Proshred’s operations, human resources, and information technology teams, as well as the executive branch. PROSHRED®’s executive is fully engaged, meeting every second day and receiving daily updates from the regions.
We would highlight - a portion of the CRC works remotely, ensuring Proshred continues to have healthy individuals available throughout the duration of the outbreak.
Our Clients
PROSHRED® has instructed its staff to provide frequent and diligent cleaning of our containers, trucks and offices. Our uniforms are cleaned daily, and we have appropriate cleaning and sanitization supplies. We are also conducting our service to avoid human to human contact, for example we are not sharing pens and are always practicing appropriate social distancing.
We will continue to communicate with clients via our website www.proshred.com and by way of email and phone. Also, we have provided information related to proper hygiene practices and we encourage everyone to follow the protocols set-out by government health authorities.
PROSHRED® Employees
PROSHRED®’s team has been receiving ongoing updates related to PROSHRED®’s’s Covid Response Plan and its implementation. We are providing support to our PROSHRED® employees across the country, assisting them as they adjust their routines and service practices in the face of this challenge. We have limited the number of office staff in any given office and where possible, we have staff working remotely. We enforce self-isolation as directed by our health authorities for employees who have travelled, or have been in contact with a carrier, or who are symptomatic.
Looking Forward
PROSHRED®’s ability to operate efficiently, effectively, and with due care may well be impacted during the course of this pandemic, but PROSHRED® is prepared to make the necessary operational changes to provide our stakeholders the best service possible as this outbreak evolves.
We recognize that these are very unsettling and unprecedented times and we want you to know that your safety and good health are our number one priority.
Yours Truly,
Jeffrey Hasham
Chief Executive Officer
PROSHRED® Security
FAQ's
PROSHRED® has a presence in 40 major metropolitan markets in 25 states providing secure on-site mobile shredding services. To find a PROSHRED® near you, click here.
PROSHRED® will respect a client’s advance request for service postponement. Please call your local PROSHRED® for more information call 1-87PROSHRED (1-877-767-4733)
PROSHRED® is cooperating and postponing services with advance notice without fees. Please, reach out to your local PROSHRED® for more information call 1-87PROSHRED (1-877-767-4733)
All accounts will be served as per the regular schedule unless our customers notify us otherwise.
PROSHRED® provides sanitation and protection supplies to all employees (Administrative Staff and Drivers).
What Are People Saying About PROSHRED®
Pro Shred was awesome. Our service tech, Robert, was fantastic. He was professional and did a wonderful quick job. We have used... read morePro Shred was awesome. Our service tech, Robert, was fantastic. He was professional and did a wonderful quick job. We have used this company several times and would highly recommend them. read less
Trish10/03/2018Convenient and easy to get rid of your paperwork without having to shred yourself or worry about it falling into the wrong hands. Just call... read moreConvenient and easy to get rid of your paperwork without having to shred yourself or worry about it falling into the wrong hands. Just call ahead to make sure the truck is available and not out on a job. read less
Nancy Kirk12/05/2018First time using this service on a walk-in Saturday event. Convenient, fast, easy service and the staff was great! Prices reasonable compared to the amount... read moreFirst time using this service on a walk-in Saturday event. Convenient, fast, easy service and the staff was great! Prices reasonable compared to the amount of personal shredders I have gone through. I will be back again! read less
Shaunese Henry4/05/2019Great place to have your things shredded and destroy old hard drives and computers. Beware of the receptionist inside. Don't take... read moreGreat place to have your things shredded and destroy old hard drives and computers. Beware of the receptionist inside. Don't take more than one complimentary life saver candy, she will call you out and shame you! I found out the hard way by taking TWO! read less
Maria Pudliner9/05/2019Pro Shred is amazing!! I cannot say enough about this company. Start up is simple and hassle free. They are willing to work out... read morePro Shred is amazing!! I cannot say enough about this company. Start up is simple and hassle free. They are willing to work out any changes with total ease. The pricing is fantastic and the crew is always friendly.I've used Pro Shred at several companies, and they do not disappoint! Thank you!!MARIA HULLFinancial ManagerSatko Oral Surgery read less
Satko Oral Surgery Oral surgery12/05/2018ProShred just came to my house and shredded every document I've been collecting since 1994. Extremely friendly, efficient, and reasonably priced! I will definitely be... read moreProShred just came to my house and shredded every document I've been collecting since 1994. Extremely friendly, efficient, and reasonably priced! I will definitely be using this service again. Highly recommend! read less
Natalie10/17/2018Thank you so much for all of your help and quality service. We couldn't be happier with the service we have received from you.... read moreThank you so much for all of your help and quality service. We couldn't be happier with the service we have received from you. Our contact Alicia Babin has been outstanding to work with. Highly recommend this company! read less
Kim6/20/2018We visited ProShred in Tinley Park. We had about 97 lbs. of paper to shred. We called ahead to be sure we could just... read moreWe visited ProShred in Tinley Park. We had about 97 lbs. of paper to shred. We called ahead to be sure we could just walk in. The tech was friendly, service was efficicient, and the price was very reasonable. Definitely recommend! read less
joann p11/05/2019Proshred is a fabulous and accommodating company! They go "above and beyond" to ensure customer satisfaction. Their staff is very friendly and guarantee your satisfaction... read moreProshred is a fabulous and accommodating company! They go "above and beyond" to ensure customer satisfaction. Their staff is very friendly and guarantee your satisfaction with their services. I definitively recommend Proshred. read less
Connie Shifflet12/05/2018Thank you Proshred for an amazing service this morning. Scotty and Ryan we're pleasant, professional and fast! They made the experience enjoyable at... read moreThank you Proshred for an amazing service this morning. Scotty and Ryan we're pleasant, professional and fast! They made the experience enjoyable at an emotional time. Mary in the office was extremely gracious and helpful, as well. Thank you all for being a local business with integrity and care. read less
Debz6/15/2018