Coronavirus (COVID-19)

Essential Service Declaration

Essential to tissue paper production: 

PROSHRED^® provides shredded waste paper directly to recyclers and mills for processing by the paper tissue production industry for essential products such as tissues, toilet paper, recycled paper, etc., currently in short-supply and essential to consumers and medical institutions.

Essential to the waste paper removal industry: 

PROSHRED^® provides pick up, destruction and removal of business paper waste for office hygiene, space management and vermin control purposes.

Essential to the business security & personal privacy industry: 

PROSHRED^® provides pick up, destruction and removal of business paper waste for personnel & client privacy protection and for business security control purposes.

We’re taking important steps to help you stay protected.

As the coronavirus (COVID-19) situation continues to evolve, we want you to know that at PROSHRED^® the safety and security of our customers and employees is our top priority.

• We are closely monitoring COVID-19 and following guidance and recommendations from the Centers of Disease Control and Prevention (CDC) along with the directions of state and local leadership.
• While the situation is dynamic, we do not anticipate service disruptions, and will notify businesses and individuals should there be any service changes. We will continue to carefully monitor the situation on a daily basis, and are committed to doing all we can to ensure the health and safety of our clients, communities and employees.
• We have a comprehensive plan in place should the virus cause any disruption to our ability to meet your scheduled expectation. We are proactively reinforcing proper hygiene habits with our employees.
• We are here to help. Should your business be impacted by COVID-19 and have questions about our regularly schedule service, our agents are available from 9:00 am to 5:00 pm by calling 1-87PROSHRED (1-877-767-4733).

For more information regarding your shredding services, please contact your local PROSHRED^® Security.

March 15th, 2020.

COVID-19 | Letter from PROSHRED^®’s CEO

March 20th, 2020

To our PROSHRED^® Community,

PROSHRED^® recognizes that as business operators, employers and community members, we have an important role to play in managing the spread of the COVID-19 virus, while also meeting our responsibilities as an Essential Service. PROSHRED^® has been very actively monitoring our processes to maintain the continued good health of our employees and to vigilantly enforce rules to help protect clients and those in the broader communities in which we live and operate.

We have taken steps to ease access of information for our stakeholders. Please go to www.proshred.com to visit PROSHRED^®’s website, the COVID-19 virus button is located centrally on the home page.

PROSHRED^® is confident that with the resolve and care of our committed team, together with your cooperation, we will successfully contain the spread of the virus.

Executive Commitment and Committee Participation  

PROSHRED^® has established a COVID-19 Response Committee (CRC) focused on monitoring this evolving pandemic. This committee has developed our Covid Response Plan as a guideline to help mitigate and manage the spread of the virus.  This plan will be updated as required.  Our CRC includes individuals from Proshred’s operations, human resources, and information technology teams, as well as the executive branch.  PROSHRED^®’s executive is fully engaged, meeting every second day and receiving daily updates from the regions.

We would highlight - a portion of the CRC works remotely, ensuring Proshred continues to have healthy individuals available throughout the duration of the outbreak.

Our Clients

PROSHRED^® has instructed its staff to provide frequent and diligent cleaning of our containers, trucks and offices.  Our uniforms are cleaned daily, and we have appropriate cleaning and sanitization supplies.  We are also conducting our service to avoid human to human contact, for example we are not sharing pens and are always practicing appropriate social distancing.

We will continue to communicate with clients via our website www.proshred.com and by way of email and phone.  Also, we have provided information related to proper hygiene practices and we encourage everyone to follow the protocols set-out by government health authorities.

PROSHRED^® Employees

PROSHRED^®’s team has been receiving ongoing updates related to PROSHRED^®’s’s Covid Response Plan and its implementation.  We are providing support to our PROSHRED^® employees across the country, assisting them as they adjust their routines and service practices in the face of this challenge.  We have limited the number of office staff in any given office and where possible, we have staff working remotely.  We enforce self-isolation as directed by our health authorities for employees who have travelled, or have been in contact with a carrier, or who are symptomatic.

Looking Forward

PROSHRED^®’s ability to operate efficiently, effectively, and with due care may well be impacted during the course of this pandemic, but PROSHRED^® is prepared to make the necessary operational changes to provide our stakeholders the best service possible as this outbreak evolves.

We recognize that these are very unsettling and unprecedented times and we want you to know that your safety and good health are our number one priority.

Yours Truly,

Jeffrey Hasham
Chief Executive Officer
PROSHRED^® Security

FAQ's