All I can say is 'Awesome!!!'. Scheduling with Michael was super easy. He quoted the fees over the phone and followed up with a formal quote via email. Pricing was very affordable and straightforward. No hidden costs. Communication was superb as Angel kept me updated with the appointment status. On the appointment day, Ramon, the driver, called me 45 minutes before he was coming. Angel called me 2 minutes after that to request whether it would be all right to divert Ramon to a job between his current location and my location, which would be about an hour delay. I okayed the delay as it would give me extra time to gather more junk to shred. Ramon arrived on time in what looks to be a brand new truck (it's probably not new...buts looks brand new because it's very well maintained). He pulled right up to my garage where all the boxes are kept. Ramon helped me dump my documents into a 96-gallon recycling bin. He even spent time to help me empty the 50 or so binders which I think I was instructed to have done so before hand but didn't (he didn't complain...thanks Ramon!). During the shredding, I was able to view the documents being shredded via a small video screen on their control panel. Three bins & 45 minutes later, we were done. I got rid of 8-10 years worth of useless, space-hogging paperwork! I probably would not need ProShred for a long while, but I certainly will recommend them to anyone who asks and needs to purge their garage/storage/office.TDSan Ramon, CA
Need a local place to have clients files with sensitive information shredded. Pulled, up met Michael and he unloaded my tub of files, and I paid and was one my way. Will definitely use again. $30 is the minimum charge, but that is for quite a bit of shredding. 4 bankers boxes I believe.
Michael, the owner, is always super friendly and eager to help. I really love the drop-off option for shredding and hard drive disposal. Its a great value for the service as they are much more cost-effective than their competitors, who, for the most part, do pick-up only service (which, in many cases, is contingent upon a minimum charge of over $100). In fact, I found that Proshred is cheaper for pick up service as well, as they charge less per pound or per box. Overall, great company, and will look forward to doing business again.