Gramm-Leach-Bliley Act (GLBA)
What is the Gramm-Leach-Bliley Act (GLBA)
GLBA is the Gramm-Leach-Bliley Act and is and act that specifically designed for financial institutions in the State of California but GLBA also applies to any business or company that handles customer information. The purpose of this act is to protect the financial information of customers, and penalize any business or bank that fails to do so.
Who is subject to GLBA Compliance?
All financial institutions and businesses are required design, implement and maintain safeguards to protect customer information from the hands of identity thieves. The GLB Act mandates that organizations provide consumers with privacy notices that outline the institutions’ information-sharing processes. Likewise, consumers have the right to withhold some – but not all – information for sharing.
What are my Rights Under GLBA?
Consumers and customers are able to say no to, or opt out of having their sensitive information shared with some third party sources. The privacy notice needs to outline that this can be done, with reasonable solutions for doing so. For instance, offering a toll-free telephone number or a detachable form with a pre-printed address is a sensible method for consumers or customers to opt out. Requiring a signed letter by an individual as a means of opting out on the other hand, is not a reasonable solution. The privacy notice needs to also explain that consumers have the ability to say no to the sharing of certain details, such as credit report or application information with the financial institution’s partners.
Who does GLBA Protect?
The GLBA secures any consumer’s financial information, specifically in association with online banking, e-commerce and the transfer of electronic records. The information security requirements of GLBA outlines that all regulatory agencies and authorities are to design administrative, technical and physical precautionary measures in an effort to create adequate security, keep information protected against threats, and protect against unauthorized access of private information.
Why is GLBA Important?
The success of any financial institution centers around a customers’ readiness to place their personal finances in that institution’s trusted hands. For many years, bank vaults, safety deposit boxes, security systems, and guards offered clear visible signs of safety and protection to a financial institution’s clients. Today though, these assets are more difficult to see. Banking and financing primarily operates electronically, which means clients’ financial and other private information is being hosted and shared on servers and work stations across the globe. Guaranteeing the security of this confidential information was the motivation behind the Gramm-Leach-Bliley Act (GLBA), which became a law on November 12, 1999.
The Gramm–Leach–Bliley Act of 1999 was the Congressional act that abolished sections of the Glass-Steagall Act of 1933. Today, the Glass-Steagall Act is recognized for maintaining a separation between commercial banking and investment banking.
Where can I find more information about GLBA?
To learn more, visit this link: https://www.ftc.gov/tips-advice/business-center/privacy-and-security/gramm-leach-bliley-act
What People Are Saying About PROSHRED®
OK, so far, soooo good! Just got off the phone w/KAT! I was fully informed and an appointment was set up for, get ready, ON... read moreOK, so far, soooo good! Just got off the phone w/KAT! I was fully informed and an appointment was set up for, get ready, ON SITE shredding!!! I LOVE this. Paper goes in the truck and, voila, will be done before they drive off!So, once the service is completed, I will be back online for a follow-up to let you know about the 'actual' experience.I am excited to get ALL this paper out of my home!mazSan Francisco read less
M.A. Z.6/20/2019The experience was seamless and easy. They were on time and very concise about the security of shredding my business documents.Thank you for your help Proshred!
Anthony A.10/25/2019It is very rare to find a company that actually does what it says it is going to do. To feel like your presence is... read moreIt is very rare to find a company that actually does what it says it is going to do. To feel like your presence is welcome and not just your money. When I contacted Proshred, I just wanted better security protocols for my company but what I got was someone who cared about our company. I got the president of the company to contact me directly. He was the one who sent me the estimate, scheduled the time and showed up at my door. He was so cheerful and passionate about his business. And; that is so rare to find. He gave me a brief overview of the protection that my company should have, delivery details and a quick contract. If I have any issues? I have the direct contact information for the President of the company. That is beautiful!!! It is a small business, but it is definitely worth looking into. I love, love, love the fact that I got a response so quickly and my company feels valued.
Thank you!!!!
From your friends at Stella & Dot, San Bruno, CA. read lessD N2/08/2014You all are fantastic and Romero is always a pleasure to have come into our office. He's always happy and friendly and accommodating of... read moreYou all are fantastic and Romero is always a pleasure to have come into our office. He's always happy and friendly and accommodating of whatever we need. Thank you for the great service you provide to us. =) read less
Erin M.5/01/2019I called ProShred in the morning and was able to drop off several boxes of documents to shred right away. Very quick, convenient and... read moreI called ProShred in the morning and was able to drop off several boxes of documents to shred right away. Very quick, convenient and close to my business. I will use again! read less
Daniel H.2/08/2018I'm very happy to have discovered Proshred. Michael explained the process which worked perfectly. Your truck operator was great. I don't think... read moreI'm very happy to have discovered Proshred. Michael explained the process which worked perfectly. Your truck operator was great. I don't think it took more than five or six minutes to complete the job. Very efficient.We'll be calling again soon for another appointment. read less
John C.11/21/2017I just came from Proshred in Pleasanton, was greeted so warmly and kindly by the receptionist, gave me instructions on what to do, drove to... read moreI just came from Proshred in Pleasanton, was greeted so warmly and kindly by the receptionist, gave me instructions on what to do, drove to the back of building, was greeted by the owner, I believe April was her name and she was so kind, informing and professional. She took care of the process and reasonably priced, for sure my go to place from now on. read less
Rodney Figueroa6/04/2019We have been using PROSHRED for almost a year now so I can truthfully write this review and give them 5 stars! Fredrick makes us... read moreWe have been using PROSHRED for almost a year now so I can truthfully write this review and give them 5 stars! Fredrick makes us his first stop on our pick up days and at 6:30am he is bright and cheery and handles our confidential documents professionally as is needed when you are dealing with clients personal securities and info. If you are looking for a reputable document shredding service, choose PROSHRED, they will take good care of you. read less
Bonnie V.6/21/2017Super awesome company! Used them for first time this last week. Booking was super fast and the owner herself calls you, no-nonsense, no hidden fees.... read moreSuper awesome company! Used them for first time this last week. Booking was super fast and the owner herself calls you, no-nonsense, no hidden fees. Guy came to me today. 22 boxes & a hard drive & seriously a great price! They are green and don't charge by box, charges by the trash bin. I filled 2 & not even a 1/4 of a third. Was on time, done in 20 minutes. Super rad. Left me all my boxes so I can go back and fill them up as I need, but hopefully I won't need them all, as I've gone green in the last 9 years!Fredrick was extremely nice & professional, even at 7 am!! Will definitely use them again. read less
Traci H.10/19/2017Started making a calls a few weeks ago referencing Yelp adds and Michael responded back on the weekend with a quote by email, almost immediately.... read moreStarted making a calls a few weeks ago referencing Yelp adds and Michael responded back on the weekend with a quote by email, almost immediately. I eventually got through my files and took a large box of documents to their local office on West Las Positas for destruction. Office location was easy to find, folks inside were VERY friendly and assured us of all the protocol that they go through to protect the contents of the shred. I was very pleased at such a reasonable price too! I would absolutely do all future office document destruction with only ProShred. Thank you for a great experience. We will be back!! read less
Darci G.2/27/2017Dang that was easy. I pull up to the back where I figured I'd have to anyway and see a gentleman getting into his van.... read moreDang that was easy. I pull up to the back where I figured I'd have to anyway and see a gentleman getting into his van. I pull up and ask if this is where the drop off to shred is. He cheerfully climbed out of his van, greets me and introduces himself. Mike was cool, gave me a price on my 5 boxes, helped me dump them into the bin, made them go away, swiped my card and I was on my way. Seriously, what more do you need? Well done Mike. read less
Edward H.3/11/2019Mike and Angel were very responsive and understood my frustration that I was enduring with Shred-It. They provided a quote right away, and reassured... read moreMike and Angel were very responsive and understood my frustration that I was enduring with Shred-It. They provided a quote right away, and reassured that I would have a seamless relationship with them. Signed up immediately and looking forward to doing business with them! Thank you! read less
TRISIA K.10/13/20162 years later and we're all still (very!) happy with our service experience w/ ProShred. Great customer service and quick communication. Angel is a dream... read more2 years later and we're all still (very!) happy with our service experience w/ ProShred. Great customer service and quick communication. Angel is a dream to work with! read less
Julia J.3/11/2019Phone contact with Proshred was easy and courteous. Fred came right on time, was really nice to deal with, and he quickly and efficiently... read morePhone contact with Proshred was easy and courteous. Fred came right on time, was really nice to deal with, and he quickly and efficiently got rid of years of unwanted files! A pleasure to work with them! read less
Marti S.7/14/2016Angel is fast. Called me back almost right the way with quotation and scheduled an appointment. The shredding associates were also professional, on... read moreAngel is fast. Called me back almost right the way with quotation and scheduled an appointment. The shredding associates were also professional, on time, and efficient. Will use their services again next year. read less
Tony Q.1/29/2020
