Gramm-Leach-Bliley Act (GLBA)
What is the Gramm-Leach-Bliley Act (GLBA)
GLBA is the Gramm-Leach-Bliley Act and is and act that specifically designed for financial institutions in the State of California but GLBA also applies to any business or company that handles customer information. The purpose of this act is to protect the financial information of customers, and penalize any business or bank that fails to do so.
Who is subject to GLBA Compliance?
All financial institutions and businesses are required design, implement and maintain safeguards to protect customer information from the hands of identity thieves. The GLB Act mandates that organizations provide consumers with privacy notices that outline the institutions’ information-sharing processes. Likewise, consumers have the right to withhold some – but not all – information for sharing.
What are my Rights Under GLBA?
Consumers and customers are able to say no to, or opt out of having their sensitive information shared with some third party sources. The privacy notice needs to outline that this can be done, with reasonable solutions for doing so. For instance, offering a toll-free telephone number or a detachable form with a pre-printed address is a sensible method for consumers or customers to opt out. Requiring a signed letter by an individual as a means of opting out on the other hand, is not a reasonable solution. The privacy notice needs to also explain that consumers have the ability to say no to the sharing of certain details, such as credit report or application information with the financial institution’s partners.
Who does GLBA Protect?
The GLBA secures any consumer’s financial information, specifically in association with online banking, e-commerce and the transfer of electronic records. The information security requirements of GLBA outlines that all regulatory agencies and authorities are to design administrative, technical and physical precautionary measures in an effort to create adequate security, keep information protected against threats, and protect against unauthorized access of private information.
Why is GLBA Important?
The success of any financial institution centers around a customers’ readiness to place their personal finances in that institution’s trusted hands. For many years, bank vaults, safety deposit boxes, security systems, and guards offered clear visible signs of safety and protection to a financial institution’s clients. Today though, these assets are more difficult to see. Banking and financing primarily operates electronically, which means clients’ financial and other private information is being hosted and shared on servers and work stations across the globe. Guaranteeing the security of this confidential information was the motivation behind the Gramm-Leach-Bliley Act (GLBA), which became a law on November 12, 1999.
The Gramm–Leach–Bliley Act of 1999 was the Congressional act that abolished sections of the Glass-Steagall Act of 1933. Today, the Glass-Steagall Act is recognized for maintaining a separation between commercial banking and investment banking.
Where can I find more information about GLBA?
To learn more, visit this link: https://www.ftc.gov/tips-advice/business-center/privacy-and-security/gramm-leach-bliley-act
What People Are Saying About PROSHRED®
Guaranteed service, and at a lower cost than at Office Depot. It is, after all, their core business.
Kevin Short7/29/2019Amazing Customer Service! I called prior to heading to the Pleasanton location and was informed the price, and exactly what to do. Upon arrival, I... read moreAmazing Customer Service! I called prior to heading to the Pleasanton location and was informed the price, and exactly what to do. Upon arrival, I went into the office paid, and sent my employee around back with the banker boxes. Michael was back there and instantly started helping unload the banker boxes from the vehicle. The lady at front desk was kind enough to give me a hard copy receipt as well as allow me to take a short cut through their office and warehouse to where my employee was parked unloading the boxes. I would highly recommend this company based on customer service and timeliness. The price was great too! read less
Andi B.1/13/2017Awesome service! We had 80 boxes of documents to be shredded. I contacted them yesterday morning, truck was at our office at 7:15 this morning.... read moreAwesome service! We had 80 boxes of documents to be shredded. I contacted them yesterday morning, truck was at our office at 7:15 this morning. Romero worked professionally and quickly in the pouring rain. He was done in 45 minutes. I would highly recommend them & will be using their services again next year! read less
Erin R.2/07/2017After doing business with PROSHRED I'll be recommending them every time a friend or customer is looking for a shredding company. The communication was... read moreAfter doing business with PROSHRED I'll be recommending them every time a friend or customer is looking for a shredding company. The communication was great, the scheduling was easy, the pricing was more than fair and the service was fantastic. Thanks for the great service :-) read less
Mike R.8/21/2020We had a great experience with PROSHRED! When we need shredding services, we will be calling on them again! We will definitely recommend PROSHRED to... read moreWe had a great experience with PROSHRED! When we need shredding services, we will be calling on them again! We will definitely recommend PROSHRED to anyone we know needing these services. It was a very friendly, professional and quick process! Their rates are reasonable, and you can watch on the video screen as they shred. Couldn't have been easier to schedule. Everyone we spoke with and met was courteous, helpful, and professional. So glad we found them! read less
Lisa J.5/02/2018The experience was seamless and easy. They were on time and very concise about the security of shredding my business documents.Thank you for your help Proshred!
Anthony A.10/25/2019I am so thankful to a friend of mine for referring me to Angel and Michael and Proshred. They are very professional and friendly. We... read moreI am so thankful to a friend of mine for referring me to Angel and Michael and Proshred. They are very professional and friendly. We will certainly recommend them to others who are in need of secured shredding services. read less
Leilani S.9/08/2017It is very rare to find a company that actually does what it says it is going to do. To feel like your presence is... read moreIt is very rare to find a company that actually does what it says it is going to do. To feel like your presence is welcome and not just your money. When I contacted Proshred, I just wanted better security protocols for my company but what I got was someone who cared about our company. I got the president of the company to contact me directly. He was the one who sent me the estimate, scheduled the time and showed up at my door. He was so cheerful and passionate about his business. And; that is so rare to find. He gave me a brief overview of the protection that my company should have, delivery details and a quick contract. If I have any issues? I have the direct contact information for the President of the company. That is beautiful!!! It is a small business, but it is definitely worth looking into. I love, love, love the fact that I got a response so quickly and my company feels valued.
Thank you!!!!
From your friends at Stella & Dot, San Bruno, CA. read lessA Google User2/08/2014We do an annual Shred Event for our real estate business, and this Pro Shred operation is the perfect business partner. Locally owned, Mike and... read moreWe do an annual Shred Event for our real estate business, and this Pro Shred operation is the perfect business partner. Locally owned, Mike and his crew run a top notch business. Professional, the best trucks and equipment, always on time, everyone is so friendly - this is why we love and support local businesses. Keep up the great work! read less
Carol5/23/2017I have to arrange shredding for clients who are serviced in many locations. Proshred San Francisco Bay Area gives them amazing service at great value... read moreI have to arrange shredding for clients who are serviced in many locations. Proshred San Francisco Bay Area gives them amazing service at great value which gives me peace of mind. I have no hesitation recommending them to any of my clients. read less
S D Bryerman1/31/2016Hello Angel & Michael, President & CEO - PROSHRED SFBA,For the 2nd time in 2 years, we are completely 100% satisfied with the Professionalism, Timeliness,... read moreHello Angel & Michael, President & CEO - PROSHRED SFBA,For the 2nd time in 2 years, we are completely 100% satisfied with the Professionalism, Timeliness, and Economic Value that is PROSHRED!It would be an honor to recommend your company and services to your perspective clients. Shred-It doesn't even compare.We are impressed with the newness of your TRUCK and its equipment - and FEDERICK has been great on both occasions.Please feel free to have new clients looking for a reference contact me.Kind Regards,Lance GouthroStrada Group Controller read less
Angel T.12/18/2018I'm very happy to have discovered Proshred. Michael explained the process which worked perfectly. Your truck operator was great. I don't think... read moreI'm very happy to have discovered Proshred. Michael explained the process which worked perfectly. Your truck operator was great. I don't think it took more than five or six minutes to complete the job. Very efficient.We'll be calling again soon for another appointment. read less
John C.11/21/2017We are relocating and wanted a one time shredding service. I spoke with Angel who fully explained their services and we opted to have the... read moreWe are relocating and wanted a one time shredding service. I spoke with Angel who fully explained their services and we opted to have the onsite visit. One the day of the service I was given a window when the truck would arrive and it did so - a little early which was nice - and Todd removed, what took weeks to pile up, within a matter of minutes. Extremely helpful and friendly.An all around excellent experience. They do what they say, when they say they're going to do it, for the price they say they're going to do it for. With efficiency and a smile.I'm managing our relocation and dealing with multiple vendors. I could only wish they were all as easy to deal with as Proshred!! read less
Roger W.2/20/2020Absolutely recommend PROSHRED. The communication and service was top notch -- they made it incredibly easy to schedule a truck to come to my house... read moreAbsolutely recommend PROSHRED. The communication and service was top notch -- they made it incredibly easy to schedule a truck to come to my house and the shredding visit itself took less than 10 minutes. PROSHRED has a minimum flat rate for 10 boxes which is very reasonable for the convenience of seeing your papers shredded right in front of you without having to drive somewhere to drop off boxes or sit in front of your personal home shredder for hours at a time. Within an hour of submitting a request for a quote I got a call and email back from PROSHRED and had the service visit scheduled easily for a date/time that worked for me. They don't do weekend visits to where I live but gave me a 3 hour window on a weekday and showed up right within that time period. Thanks for the fast, friendly and efficient service! read less
M M.6/22/2020I recently contacted Proshred for a one time residential service. Although it was a small job, Proshred staff made me feel that my job was... read moreI recently contacted Proshred for a one time residential service. Although it was a small job, Proshred staff made me feel that my job was important and that I was valued as a client. Highly recommended!Pros: Excellent customer service, timely responses, and very accommodating for my scheduling needs.Cons: None! read less
Jeanette P.10/23/2018
