California Online Privacy Protection Act of 2003 (COPPA)
Why is Client Confidentiality important?
Client confidentiality ensures that information the client trusts with your business remains restrained to your company. This information is used only if given permission by the client to do so and includes anything from personal addresses to credit card numbers, and more. The protection of this information is a high priority for businesses.
What is the California Online Privacy Protection Act of 2003 (COPPA)
COPPA is the California Online Privacy Protection Act of 2003. This act was created for any operator of a commercial website that collects the confidential information of people who uses their services. Because most private data is stored on servers or computer hard drives and California is synonymous with Silicone Valley, our lawmakers recognized the need to protect online user information. This act is yet another reason why it is so important to shred all of your old hard drives, especially if you collect client information online, because there are some extremely fines and penalties given to any person or business who is found to not be in compliance.
Who is subject to COPPA Compliance?
CalOPPA applies to any individual or entity that owns or operates a commercial website or online service that “acquires and maintains personally identifiable information from a consumer residing in California who uses or visits” a website or service online. CalOPPA does not pertain to Internet service providers or related entities that transfer or store personally identifiable information for an outside source.
What are my Rights Under COPPA?
As a consumer you have the right to know exactly what information is collected through a commercial website or online service. This privacy policy that should legally be available to you includes information such as, what personal data is collected, how the data is used, what data is disclosed and who it’s disclosed to, and finally how the data is collected and managed.
Who does COPPA Protect?
The COPPA protects any consumer in California and their personal information, such as names, emails, images or other means of identifying a returning user.
Why isCOPPA Important?
The COPPA is important because it ensures confidential, identifiable consumer information remains protected. Without this law in place, online user information could easily be shared and unknowingly exposed.
Where can I find more information about COPPA?
To learn more, visit this link: https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/
How often should I update my privacy policy?
Updates to your company’s privacy policy will vary depending on the size and activity level of your business. Ensure your company meets industry standards by using a professional shredding company to destroy your confidential documents and any information stored on computer hard drives.
What People Are Saying About PROSHRED®
Great customer service. Highly recommend Proshred. Fast, friendly & reasonably priced.
Debbie O.12/17/2015Super easy and affordable. Came in with two boxes that needed to be shred and they took them right away for $30.00. They even helped... read moreSuper easy and affordable. Came in with two boxes that needed to be shred and they took them right away for $30.00. They even helped me bring in the second box. I have already recommended them to family in the area. Thanks Proshred. read less
Playful Learning Coop Preschool M.12/02/2015So... for the last 15 years have been collecting taxes, documents, paperwork, utilities, bank statements, my life in short which in bags needed to be... read moreSo... for the last 15 years have been collecting taxes, documents, paperwork, utilities, bank statements, my life in short which in bags needed to be shredded! I was so worked about fraud/safety etc, but upon calling, Mike the owner, took my call and within a week, his crew were there, reliable, safe quick and so professional; they essentially require nothing but for you to have the paperwork there for them to shred, safely, at your site, until it is further compressed at their site. Angel at their office, was extremely sweet ensuring that the visit went well and between Mike, who could not be kinder and more professional and Angel, you are provided with a team of expertise and graces! They also illicit confidence for those out there, worried about safety of Identify etc. They are the BEST in the west, and I would encourage anyone out there seeking to have their documents shredded to use them. PLUS you don't even need to own a cumbersome shredder... with their great prices and quick efficient timely service, nothing could be easier than this. Peace of mind and great ppl! Thank you so much Mike and Angel!! You are both phenomenal and provide an amazing service, that feels SO good to all who are needing this in their lives! read less
Valerie G.1/08/2016What an amazing locally owned company! I was looking for a place to take tons of paper and I was lucky enough to see that... read moreWhat an amazing locally owned company! I was looking for a place to take tons of paper and I was lucky enough to see that Proshred San Francisco is based in Pleasanton! I went in and met a helpful and sweet receptionist. I drove my car to the back where owner Mike took over. He was so kind and thoughtful. He was able to shred all my papers and give me a great price also. I highly recommend Proshred for all your paper shredding needs. read less
Shari N.11/23/2015I just came from Proshred in Pleasanton, was greeted so warmly and kindly by the receptionist, gave me instructions on what to do, drove to... read moreI just came from Proshred in Pleasanton, was greeted so warmly and kindly by the receptionist, gave me instructions on what to do, drove to the back of building, was greeted by the owner, I believe April was her name and she was so kind, informing and professional. She took care of the process and reasonably priced, for sure my go to place from now on. read less
Rodney Figueroa6/04/2019I just came from Proshred in Pleasanton, was greeted so warmly and kindly by the receptionist, gave me instructions on what to do, drove to... read moreI just came from Proshred in Pleasanton, was greeted so warmly and kindly by the receptionist, gave me instructions on what to do, drove to the back of building, was greeted by the owner, I believe April was her name and she was so kind, informing and professional. She took care of the process and reasonably priced, for sure my go to place from now on. read less
A Google User6/04/2019Great service and price. Came right to driveway and destroyed years of old documentation.
Erin C.8/11/2015Pro shred pleasanton fantastic company Pro shred employee great Worker fast and efficiency. Super job well maintained
Equiptment real nice job Today !I highly reccomend.give them
A... read morePro shred pleasanton fantastic company Pro shred employee great Worker fast and efficiency. Super job well maintained
Equiptment real nice job Today !I highly reccomend.give them
A try you will like.the guy that serviced us did very nice job
Hard worker seem dedicated clean cut and fast and friendly ! read lessJim Feaster4/22/2019My office had over 33 banker's boxes of paper and we felt it was time to move on. We looked into a few other shredding... read moreMy office had over 33 banker's boxes of paper and we felt it was time to move on. We looked into a few other shredding companies, but nothing stood out. Pro shred simply had the best services and price points. Michael, the CEO, was very friendly and professional. He was able to get us scheduled for the week after we called! Romero, one of the employees, came in a few hours earlier than expected but it was at a time that worked better for us. Romero was also very friendly and helpful in terms of explaining the shredding process. I was able to watch the documents get shredded via a TV screen on the side of their truck. Overall, this is a very well run business. We will recommend them to all of our connections. read less
Andrew C.9/02/2015This is a great local business! I visited this business for the first time this morning. I met the owner Michael and his wife... read moreThis is a great local business! I visited this business for the first time this morning. I met the owner Michael and his wife Angel who were very accommodating to my needs. They were able to properly take and shred my sensitive documents that have been lurking in my garage for several years. This business is not open on weekends but Michael was still open to taking in my documents to help me out. The actual facility is meticulously clean. I have been to several shredding businesses and every time I walked into one of them I was greeted with a plume of dust which is not great for allergies! This business is spotless and very orderly. Their prices are very reasonable at $30 for 4 banker boxes. If you compare this to Office Depot, they charge you by the pound with a single banker box potentially costing you $30+! Michael, the owner, didn't even weigh my documents and he charged me the minimum fee which I greatly appreciate. There is something to be said about a good local small business ran by a young family. It is definitely refreshing and I highly recommend ProShred for anyone's document shredding needs big or small! read less
Michael W.2/01/2016Pro shred pleasanton ca
Fantastic company
Pro shred employee great
Worker fast and efficiency.
Super job well maintained
Equiptment real nice job
Today !
I highly reccomend.give them
A try you will... read morePro shred pleasanton ca
Fantastic company
Pro shred employee great
Worker fast and efficiency.
Super job well maintained
Equiptment real nice job
Today !
I highly reccomend.give them
A try you will like.the guy that
Serviced us did very nice jobk
Hard worker seem dedicated
Clean cut and fast and friendly ! read lessA Google User4/22/2019All I can say is 'Awesome!!!'. Scheduling with Michael was super easy. He quoted the fees over the phone and followed up with a... read moreAll I can say is 'Awesome!!!'. Scheduling with Michael was super easy. He quoted the fees over the phone and followed up with a formal quote via email. Pricing was very affordable and straightforward. No hidden costs. Communication was superb as Angel kept me updated with the appointment status. On the appointment day, Ramon, the driver, called me 45 minutes before he was coming. Angel called me 2 minutes after that to request whether it would be all right to divert Ramon to a job between his current location and my location, which would be about an hour delay. I okayed the delay as it would give me extra time to gather more junk to shred. Ramon arrived on time in what looks to be a brand new truck (it's probably not new...buts looks brand new because it's very well maintained). He pulled right up to my garage where all the boxes are kept. Ramon helped me dump my documents into a 96-gallon recycling bin. He even spent time to help me empty the 50 or so binders which I think I was instructed to have done so before hand but didn't (he didn't complain...thanks Ramon!). During the shredding, I was able to view the documents being shredded via a small video screen on their control panel. Three bins & 45 minutes later, we were done. I got rid of 8-10 years worth of useless, space-hogging paperwork! I probably would not need ProShred for a long while, but I certainly will recommend them to anyone who asks and needs to purge their garage/storage/office.TDSan Ramon, CA read less
Thuan D.8/11/2015It is very rare to find a company that actually does what it says it is going to do. To feel like your presence is... read moreIt is very rare to find a company that actually does what it says it is going to do. To feel like your presence is welcome and not just your money. When I contacted Proshred, I just wanted better security protocols for my company but what I got was someone who cared about our company. I got the president of the company to contact me directly. He was the one who sent me the estimate, scheduled the time and showed up at my door. He was so cheerful and passionate about his business. And; that is so rare to find. He gave me a brief overview of the protection that my company should have, delivery details and a quick contract. If I have any issues? I have the direct contact information for the President of the company. That is beautiful!!! It is a small business, but it is definitely worth looking into. I love, love, love the fact that I got a response so quickly and my company feels valued.
Thank you!!!!
From your friends at Stella & Dot, San Bruno, CA. read lessD N2/08/2014Drove up and the guy took my bags of paper right from my car. Minimum charge of $30, which I believe includes 5 bankers boxes.... read moreDrove up and the guy took my bags of paper right from my car. Minimum charge of $30, which I believe includes 5 bankers boxes. I only had 2 half filled Target paper bags so it was a little pricey for a small amount, but I was willing to pay the $30 instead of standing over my shredder trying to shred a few hundred pieces of paper, having it get too warm to continue and stop working on me, and having to go back later to finish the job. Would use again. read less
Danville B.1/30/2016Guaranteed service, and at a lower cost than at Office Depot. It is, after all, their core business.
A Google User7/29/2019
