California Online Privacy Protection Act of 2003 (COPPA)
Why is Client Confidentiality important?
Client confidentiality ensures that information the client trusts with your business remains restrained to your company. This information is used only if given permission by the client to do so and includes anything from personal addresses to credit card numbers, and more. The protection of this information is a high priority for businesses.
What is the California Online Privacy Protection Act of 2003 (COPPA)
COPPA is the California Online Privacy Protection Act of 2003. This act was created for any operator of a commercial website that collects the confidential information of people who uses their services. Because most private data is stored on servers or computer hard drives and California is synonymous with Silicone Valley, our lawmakers recognized the need to protect online user information. This act is yet another reason why it is so important to shred all of your old hard drives, especially if you collect client information online, because there are some extremely fines and penalties given to any person or business who is found to not be in compliance.
Who is subject to COPPA Compliance?
CalOPPA applies to any individual or entity that owns or operates a commercial website or online service that “acquires and maintains personally identifiable information from a consumer residing in California who uses or visits” a website or service online. CalOPPA does not pertain to Internet service providers or related entities that transfer or store personally identifiable information for an outside source.
What are my Rights Under COPPA?
As a consumer you have the right to know exactly what information is collected through a commercial website or online service. This privacy policy that should legally be available to you includes information such as, what personal data is collected, how the data is used, what data is disclosed and who it’s disclosed to, and finally how the data is collected and managed.
Who does COPPA Protect?
The COPPA protects any consumer in California and their personal information, such as names, emails, images or other means of identifying a returning user.
Why isCOPPA Important?
The COPPA is important because it ensures confidential, identifiable consumer information remains protected. Without this law in place, online user information could easily be shared and unknowingly exposed.
Where can I find more information about COPPA?
To learn more, visit this link: https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/
How often should I update my privacy policy?
Updates to your company’s privacy policy will vary depending on the size and activity level of your business. Ensure your company meets industry standards by using a professional shredding company to destroy your confidential documents and any information stored on computer hard drives.
What People Are Saying About PROSHRED®
Awesome service. Mike was friendly and answered all my questions thoroughly. Hard drive destruction especially impressive. Have used others and Pro-shred my top choice. Highly recommend.
Gustavo S.9/24/2017Guaranteed service, and at a lower cost than at Office Depot. It is, after all, their core business.
A Google User7/29/2019I'm very happy to have discovered Proshred. Michael explained the process which worked perfectly. Your truck operator was great. I don't think... read moreI'm very happy to have discovered Proshred. Michael explained the process which worked perfectly. Your truck operator was great. I don't think it took more than five or six minutes to complete the job. Very efficient.We'll be calling again soon for another appointment. read less
John C.11/21/2017Michael was wonderful! The ladies are also wonderful and very helpful.Michael helped with my personal shredding questions and when I got there I was really... read moreMichael was wonderful! The ladies are also wonderful and very helpful.Michael helped with my personal shredding questions and when I got there I was really impressed with the handling of my business, so much so I brought in a laptop that I wanted to get the hard drive out and destroy. Michael took it out of the laptop for me and recycled the laptop also. This is an amazing place. Don't loose sleep over your privacy they are totally professional and just the nicest people to work with. Heck I would love to work there just based on meeting them and seeing how they run their business.Badonna read less
Badonna B.9/29/2016Was getting prepared to move and realized I had bills dating back to 1999... I was totally stressed about how to shred all this confidential... read moreWas getting prepared to move and realized I had bills dating back to 1999... I was totally stressed about how to shred all this confidential info and how long it would take to do so!! I decided to look up shredding companies and as a fluke came across Pro SHRED.. THANKS GOD I did... they came to my house let me watch the shredding process, sent me a invoice and document confirming the shred.. I worked with Angel and her names fits she was an angel!! I LOVED this company. Everyone has been super friendly courteous prompt and easy to deal with! If everything in life could go as smoothly!! I will for sure recommend you to my clients and friends. read less
Debbie C.2/09/2017I called to inquire about hard disk drive shredding. Michael answered the phone and said I can come by and it will be taken... read moreI called to inquire about hard disk drive shredding. Michael answered the phone and said I can come by and it will be taken care of.I showed up 30 minutes later. Very nice, clean facility. I even watched as the drives were being shredded and received a certificate. read less
Puzzik f.6/10/2015After doing business with PROSHRED I'll be recommending them every time a friend or customer is looking for a shredding company. The communication was... read moreAfter doing business with PROSHRED I'll be recommending them every time a friend or customer is looking for a shredding company. The communication was great, the scheduling was easy, the pricing was more than fair and the service was fantastic. Thanks for the great service :-) read less
Mike R.8/21/2020I had about 16 boxes of paper that needed to be shredded and I had a deadline to get it done. Angel at Proshred... read moreI had about 16 boxes of paper that needed to be shredded and I had a deadline to get it done. Angel at Proshred was kind enough to work with me and get me "squeezed in" to their busy schedule and get it done for me. I am beyond grateful. Their customer service was second to none and I wouldn't hesitate twice to use them again. If the need ever arises, they will be the first ones I call!! Not only that, but they also had the lowest prices of all the mobile shredding companies that I called. read less
Lori L.12/30/2014Started making a calls a few weeks ago referencing Yelp adds and Michael responded back on the weekend with a quote by email, almost immediately.... read moreStarted making a calls a few weeks ago referencing Yelp adds and Michael responded back on the weekend with a quote by email, almost immediately. I eventually got through my files and took a large box of documents to their local office on West Las Positas for destruction. Office location was easy to find, folks inside were VERY friendly and assured us of all the protocol that they go through to protect the contents of the shred. I was very pleased at such a reasonable price too! I would absolutely do all future office document destruction with only ProShred. Thank you for a great experience. We will be back!! read less
Darci G.2/27/2017It is very rare to find a company that actually does what it says it is going to do. To feel like your presence is... read moreIt is very rare to find a company that actually does what it says it is going to do. To feel like your presence is welcome and not just your money. When I contacted Proshred, I just wanted better security protocols for my company but what I got was someone who cared about our company. I got the president of the company to contact me directly. He was the one who sent me the estimate, scheduled the time and showed up at my door. He was so cheerful and passionate about his business. And; that is so rare to find. He gave me a brief overview of the protection that my company should have, delivery details and a quick contract. If I have any issues? I have the direct contact information for the President of the company. That is beautiful!!! It is a small business, but it is definitely worth looking into. I love, love, love the fact that I got a response so quickly and my company feels valued.
Thank you!!!!
From your friends at Stella & Dot, San Bruno, CA. read lessD N2/08/2014Mike and Angel were very responsive and understood my frustration that I was enduring with Shred-It. They provided a quote right away, and reassured... read moreMike and Angel were very responsive and understood my frustration that I was enduring with Shred-It. They provided a quote right away, and reassured that I would have a seamless relationship with them. Signed up immediately and looking forward to doing business with them! Thank you! read less
TRISIA K.10/13/2016We have been using PROSHRED for almost a year now so I can truthfully write this review and give them 5 stars! Fredrick makes us... read moreWe have been using PROSHRED for almost a year now so I can truthfully write this review and give them 5 stars! Fredrick makes us his first stop on our pick up days and at 6:30am he is bright and cheery and handles our confidential documents professionally as is needed when you are dealing with clients personal securities and info. If you are looking for a reputable document shredding service, choose PROSHRED, they will take good care of you. read less
Bonnie V.6/21/2017Best thing I ever did! Owners Angel and Michael were extremely responsive and helpful. Service was easy to schedule and reasonably priced. Todd was the... read moreBest thing I ever did! Owners Angel and Michael were extremely responsive and helpful. Service was easy to schedule and reasonably priced. Todd was the truck/shredder operator and was prompt, polite and helpful. He showed me a screen I could watch to see all my shredding happen live! I'd definitely do it again should the need arise and would absolutely recommend them!! read less
Stacey M.11/27/2019Excellent company to work with. I had a bad fail with another company and I needed same day service. Proshred was the only company in... read moreExcellent company to work with. I had a bad fail with another company and I needed same day service. Proshred was the only company in the Bay Area that was able to accommodate. Easy, helpful, and courteous team. read less
Jen G.3/29/2017I called to schedule the on site shredding and was immediately taken care care of by the owner "Mike" / He explained the process and... read moreI called to schedule the on site shredding and was immediately taken care care of by the owner "Mike" / He explained the process and scheduled the on site appointment. Romero called a half hour before arrival and was EXTREMELY helpful with his patience and help for getting the necessary document shred completed in a very timely fashion. He's awesome and i really appreciate the direct contact with the owners Mike and Angel... The customer services is TOP NOTCH all the way around from start to finish!!! I recommend their services highly!!! Thanks !!! Peter Cusimano, SAP - NTSI San Jose read less
Peter C.1/19/2018
