California Online Privacy Protection Act of 2003 (COPPA)
Why is Client Confidentiality important?
Client confidentiality ensures that information the client trusts with your business remains restrained to your company. This information is used only if given permission by the client to do so and includes anything from personal addresses to credit card numbers, and more. The protection of this information is a high priority for businesses.
What is the California Online Privacy Protection Act of 2003 (COPPA)
COPPA is the California Online Privacy Protection Act of 2003. This act was created for any operator of a commercial website that collects the confidential information of people who uses their services. Because most private data is stored on servers or computer hard drives and California is synonymous with Silicone Valley, our lawmakers recognized the need to protect online user information. This act is yet another reason why it is so important to shred all of your old hard drives, especially if you collect client information online, because there are some extremely fines and penalties given to any person or business who is found to not be in compliance.
Who is subject to COPPA Compliance?
CalOPPA applies to any individual or entity that owns or operates a commercial website or online service that “acquires and maintains personally identifiable information from a consumer residing in California who uses or visits” a website or service online. CalOPPA does not pertain to Internet service providers or related entities that transfer or store personally identifiable information for an outside source.
What are my Rights Under COPPA?
As a consumer you have the right to know exactly what information is collected through a commercial website or online service. This privacy policy that should legally be available to you includes information such as, what personal data is collected, how the data is used, what data is disclosed and who it’s disclosed to, and finally how the data is collected and managed.
Who does COPPA Protect?
The COPPA protects any consumer in California and their personal information, such as names, emails, images or other means of identifying a returning user.
Why isCOPPA Important?
The COPPA is important because it ensures confidential, identifiable consumer information remains protected. Without this law in place, online user information could easily be shared and unknowingly exposed.
Where can I find more information about COPPA?
To learn more, visit this link: https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/
How often should I update my privacy policy?
Updates to your company’s privacy policy will vary depending on the size and activity level of your business. Ensure your company meets industry standards by using a professional shredding company to destroy your confidential documents and any information stored on computer hard drives.
What People Are Saying About PROSHRED®
OK, so far, soooo good! Just got off the phone w/KAT! I was fully informed and an appointment was set up for, get ready, ON... read moreOK, so far, soooo good! Just got off the phone w/KAT! I was fully informed and an appointment was set up for, get ready, ON SITE shredding!!! I LOVE this. Paper goes in the truck and, voila, will be done before they drive off!So, once the service is completed, I will be back online for a follow-up to let you know about the 'actual' experience.I am excited to get ALL this paper out of my home!mazSan Francisco read less
M.A. Z.6/20/2019Mike and Angel were very responsive and understood my frustration that I was enduring with Shred-It. They provided a quote right away, and reassured... read moreMike and Angel were very responsive and understood my frustration that I was enduring with Shred-It. They provided a quote right away, and reassured that I would have a seamless relationship with them. Signed up immediately and looking forward to doing business with them! Thank you! read less
TRISIA K.10/13/2016I'm very happy to have discovered Proshred. Michael explained the process which worked perfectly. Your truck operator was great. I don't think... read moreI'm very happy to have discovered Proshred. Michael explained the process which worked perfectly. Your truck operator was great. I don't think it took more than five or six minutes to complete the job. Very efficient.We'll be calling again soon for another appointment. read less
John C.11/21/2017Angel is fast. Called me back almost right the way with quotation and scheduled an appointment. The shredding associates were also professional, on... read moreAngel is fast. Called me back almost right the way with quotation and scheduled an appointment. The shredding associates were also professional, on time, and efficient. Will use their services again next year. read less
Tony Q.1/29/2020We are relocating and wanted a one time shredding service. I spoke with Angel who fully explained their services and we opted to have the... read moreWe are relocating and wanted a one time shredding service. I spoke with Angel who fully explained their services and we opted to have the onsite visit. One the day of the service I was given a window when the truck would arrive and it did so - a little early which was nice - and Todd removed, what took weeks to pile up, within a matter of minutes. Extremely helpful and friendly.An all around excellent experience. They do what they say, when they say they're going to do it, for the price they say they're going to do it for. With efficiency and a smile.I'm managing our relocation and dealing with multiple vendors. I could only wish they were all as easy to deal with as Proshred!! read less
Roger W.2/20/2020We host an annual Shred Event for our real restate business and this locally owned business is the type of partner we want. Professional, well... read moreWe host an annual Shred Event for our real restate business and this locally owned business is the type of partner we want. Professional, well run, the best equipment and trucks, friendly employees, on time - this is how you do it! Thank you Mike and keep up the great work!! read less
Greg S.5/23/2017I have to arrange shredding for clients who are serviced in many locations. Proshred San Francisco Bay Area gives them amazing service at great value... read moreI have to arrange shredding for clients who are serviced in many locations. Proshred San Francisco Bay Area gives them amazing service at great value which gives me peace of mind. I have no hesitation recommending them to any of my clients. read less
S D Bryerman1/31/2016Awesome service! We had 80 boxes of documents to be shredded. I contacted them yesterday morning, truck was at our office at 7:15 this morning.... read moreAwesome service! We had 80 boxes of documents to be shredded. I contacted them yesterday morning, truck was at our office at 7:15 this morning. Romero worked professionally and quickly in the pouring rain. He was done in 45 minutes. I would highly recommend them & will be using their services again next year! read less
Erin R.2/07/2017This is the second time that I have had PROSHRED come out to my home business. They are professional, prompt and made it so... read moreThis is the second time that I have had PROSHRED come out to my home business. They are professional, prompt and made it so simple for me to dispose of my documents. They provide a great service and are very affordable! read less
Jenny D.12/18/20192 years later and we're all still (very!) happy with our service experience w/ ProShred. Great customer service and quick communication. Angel is a dream... read more2 years later and we're all still (very!) happy with our service experience w/ ProShred. Great customer service and quick communication. Angel is a dream to work with! read less
Julia J.3/11/2019We had a great experience with PROSHRED! When we need shredding services, we will be calling on them again! We will definitely recommend PROSHRED to... read moreWe had a great experience with PROSHRED! When we need shredding services, we will be calling on them again! We will definitely recommend PROSHRED to anyone we know needing these services. It was a very friendly, professional and quick process! Their rates are reasonable, and you can watch on the video screen as they shred. Couldn't have been easier to schedule. Everyone we spoke with and met was courteous, helpful, and professional. So glad we found them! read less
Lisa J.5/02/2018I recently contacted Proshred for a one time residential service. Although it was a small job, Proshred staff made me feel that my job was... read moreI recently contacted Proshred for a one time residential service. Although it was a small job, Proshred staff made me feel that my job was important and that I was valued as a client. Highly recommended!Pros: Excellent customer service, timely responses, and very accommodating for my scheduling needs.Cons: None! read less
Jeanette P.10/23/2018Was getting prepared to move and realized I had bills dating back to 1999... I was totally stressed about how to shred all this confidential... read moreWas getting prepared to move and realized I had bills dating back to 1999... I was totally stressed about how to shred all this confidential info and how long it would take to do so!! I decided to look up shredding companies and as a fluke came across Pro SHRED.. THANKS GOD I did... they came to my house let me watch the shredding process, sent me a invoice and document confirming the shred.. I worked with Angel and her names fits she was an angel!! I LOVED this company. Everyone has been super friendly courteous prompt and easy to deal with! If everything in life could go as smoothly!! I will for sure recommend you to my clients and friends. read less
Debbie C.2/09/2017Our shredding service sold to another Company and that service was awful. Had seen the Proshred trucks in my area and gave them a... read moreOur shredding service sold to another Company and that service was awful. Had seen the Proshred trucks in my area and gave them a call and spoke to Mike who couldn't have been more accommodating. So glad I called them as their customer service has been exceptional. Our driver always greets us, has a smile on his face and just a pleasure to work with. Highly recommend. read less
Sandy P.9/12/2018We have been using PROSHRED for almost a year now so I can truthfully write this review and give them 5 stars! Fredrick makes us... read moreWe have been using PROSHRED for almost a year now so I can truthfully write this review and give them 5 stars! Fredrick makes us his first stop on our pick up days and at 6:30am he is bright and cheery and handles our confidential documents professionally as is needed when you are dealing with clients personal securities and info. If you are looking for a reputable document shredding service, choose PROSHRED, they will take good care of you. read less
Bonnie V.6/21/2017
