California Online Privacy Protection Act of 2003 (COPPA)
Why is Client Confidentiality important?
Client confidentiality ensures that information the client trusts with your business remains restrained to your company. This information is used only if given permission by the client to do so and includes anything from personal addresses to credit card numbers, and more. The protection of this information is a high priority for businesses.
What is the California Online Privacy Protection Act of 2003 (COPPA)
COPPA is the California Online Privacy Protection Act of 2003. This act was created for any operator of a commercial website that collects the confidential information of people who uses their services. Because most private data is stored on servers or computer hard drives and California is synonymous with Silicone Valley, our lawmakers recognized the need to protect online user information. This act is yet another reason why it is so important to shred all of your old hard drives, especially if you collect client information online, because there are some extremely fines and penalties given to any person or business who is found to not be in compliance.
Who is subject to COPPA Compliance?
CalOPPA applies to any individual or entity that owns or operates a commercial website or online service that “acquires and maintains personally identifiable information from a consumer residing in California who uses or visits” a website or service online. CalOPPA does not pertain to Internet service providers or related entities that transfer or store personally identifiable information for an outside source.
What are my Rights Under COPPA?
As a consumer you have the right to know exactly what information is collected through a commercial website or online service. This privacy policy that should legally be available to you includes information such as, what personal data is collected, how the data is used, what data is disclosed and who it’s disclosed to, and finally how the data is collected and managed.
Who does COPPA Protect?
The COPPA protects any consumer in California and their personal information, such as names, emails, images or other means of identifying a returning user.
Why isCOPPA Important?
The COPPA is important because it ensures confidential, identifiable consumer information remains protected. Without this law in place, online user information could easily be shared and unknowingly exposed.
Where can I find more information about COPPA?
To learn more, visit this link: https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/
How often should I update my privacy policy?
Updates to your company’s privacy policy will vary depending on the size and activity level of your business. Ensure your company meets industry standards by using a professional shredding company to destroy your confidential documents and any information stored on computer hard drives.
What People Are Saying About PROSHRED®
I just came from Proshred in Pleasanton, was greeted so warmly and kindly by the receptionist, gave me instructions on what to do, drove to... read moreI just came from Proshred in Pleasanton, was greeted so warmly and kindly by the receptionist, gave me instructions on what to do, drove to the back of building, was greeted by the owner, I believe April was her name and she was so kind, informing and professional. She took care of the process and reasonably priced, for sure my go to place from now on. read less
A Google User6/04/2019We do an annual Shred Event for our real estate business, and this Pro Shred operation is the perfect business partner. Locally owned, Mike and... read moreWe do an annual Shred Event for our real estate business, and this Pro Shred operation is the perfect business partner. Locally owned, Mike and his crew run a top notch business. Professional, the best trucks and equipment, always on time, everyone is so friendly - this is why we love and support local businesses. Keep up the great work! read less
Carol5/23/2017I called to schedule the on site shredding and was immediately taken care care of by the owner "Mike" / He explained the process and... read moreI called to schedule the on site shredding and was immediately taken care care of by the owner "Mike" / He explained the process and scheduled the on site appointment. Romero called a half hour before arrival and was EXTREMELY helpful with his patience and help for getting the necessary document shred completed in a very timely fashion. He's awesome and i really appreciate the direct contact with the owners Mike and Angel... The customer services is TOP NOTCH all the way around from start to finish!!! I recommend their services highly!!! Thanks !!! Peter Cusimano, SAP - NTSI San Jose read less
Peter C.1/19/2018I have to say this was the easiest drop off of personal paperwork and statements to have shredded reasonable price guaranteed shredded within 24 hours... read moreI have to say this was the easiest drop off of personal paperwork and statements to have shredded reasonable price guaranteed shredded within 24 hours very friendly and helpful love that they do residential shredding I only had a black tote full just remember paper only no plastic read less
christina l.7/27/2020Our shredding service sold to another Company and that service was awful. Had seen the Proshred trucks in my area and gave them a... read moreOur shredding service sold to another Company and that service was awful. Had seen the Proshred trucks in my area and gave them a call and spoke to Mike who couldn't have been more accommodating. So glad I called them as their customer service has been exceptional. Our driver always greets us, has a smile on his face and just a pleasure to work with. Highly recommend. read less
Sandy P.9/12/2018I just came from Proshred in Pleasanton, was greeted so warmly and kindly by the receptionist, gave me instructions on what to do, drove to... read moreI just came from Proshred in Pleasanton, was greeted so warmly and kindly by the receptionist, gave me instructions on what to do, drove to the back of building, was greeted by the owner, I believe April was her name and she was so kind, informing and professional. She took care of the process and reasonably priced, for sure my go to place from now on. read less
Rodney Figueroa6/04/2019Fantastic customer service! They are reliable and professional. They offer great rates and there are never any surprises. Everything is explained thoroughly and with our... read moreFantastic customer service! They are reliable and professional. They offer great rates and there are never any surprises. Everything is explained thoroughly and with our best interests in mind. I highly recommend Proshred to anyone looking for shredding services. read less
Dotty D.6/14/2018It is very rare to find a company that actually does what it says it is going to do. To feel like your presence is... read moreIt is very rare to find a company that actually does what it says it is going to do. To feel like your presence is welcome and not just your money. When I contacted Proshred, I just wanted better security protocols for my company but what I got was someone who cared about our company. I got the president of the company to contact me directly. He was the one who sent me the estimate, scheduled the time and showed up at my door. He was so cheerful and passionate about his business. And; that is so rare to find. He gave me a brief overview of the protection that my company should have, delivery details and a quick contract. If I have any issues? I have the direct contact information for the President of the company. That is beautiful!!! It is a small business, but it is definitely worth looking into. I love, love, love the fact that I got a response so quickly and my company feels valued.
Thank you!!!!
From your friends at Stella & Dot, San Bruno, CA. read lessD N2/08/2014Best thing I ever did! Owners Angel and Michael were extremely responsive and helpful. Service was easy to schedule and reasonably priced. Todd was the... read moreBest thing I ever did! Owners Angel and Michael were extremely responsive and helpful. Service was easy to schedule and reasonably priced. Todd was the truck/shredder operator and was prompt, polite and helpful. He showed me a screen I could watch to see all my shredding happen live! I'd definitely do it again should the need arise and would absolutely recommend them!! read less
Stacey M.11/27/2019Yup just as they had said! Come in, pu the stuff to shred, put it in the giant shredding truck, and (here's the cool part)... read moreYup just as they had said! Come in, pu the stuff to shred, put it in the giant shredding truck, and (here's the cool part) you can watch your stuff be shredded via a vid cam! absolutely would use again.TIP: it is a $100.00/10 boxes/bags (ask some friends if they have something to shred. I only had 6 bag/boxes and was too late to have others add theirs in). read less
M.A. Z.7/16/2020We are relocating and wanted a one time shredding service. I spoke with Angel who fully explained their services and we opted to have the... read moreWe are relocating and wanted a one time shredding service. I spoke with Angel who fully explained their services and we opted to have the onsite visit. One the day of the service I was given a window when the truck would arrive and it did so - a little early which was nice - and Todd removed, what took weeks to pile up, within a matter of minutes. Extremely helpful and friendly.An all around excellent experience. They do what they say, when they say they're going to do it, for the price they say they're going to do it for. With efficiency and a smile.I'm managing our relocation and dealing with multiple vendors. I could only wish they were all as easy to deal with as Proshred!! read less
Roger W.2/20/2020Super awesome company! Used them for first time this last week. Booking was super fast and the owner herself calls you, no-nonsense, no hidden fees.... read moreSuper awesome company! Used them for first time this last week. Booking was super fast and the owner herself calls you, no-nonsense, no hidden fees. Guy came to me today. 22 boxes & a hard drive & seriously a great price! They are green and don't charge by box, charges by the trash bin. I filled 2 & not even a 1/4 of a third. Was on time, done in 20 minutes. Super rad. Left me all my boxes so I can go back and fill them up as I need, but hopefully I won't need them all, as I've gone green in the last 9 years!Fredrick was extremely nice & professional, even at 7 am!! Will definitely use them again. read less
Traci H.10/19/2017I called Proshred, last week, to set an appointment to have them shred about 15 boxes of old files. The following week gave me more... read moreI called Proshred, last week, to set an appointment to have them shred about 15 boxes of old files. The following week gave me more time to put everything in boxes. I had never had anything shredded before so I was wondering how to get everything to them. Mike explained that I could have a truck come to my home, I was thrilled.They showed up a little early, the gentleman was very friendly and professional, cut open all my boxes, dumped them in a large garbage can, took them out to the truck and put them through a shredded, right infront of me. I have no question about them being handled properly.This company is really easy to work with, very professional and I highly recommend them and will use them again, when I have papers to shred.Thank you, Proshred read less
Marilyn L.8/15/2018Hello Angel & Michael, President & CEO - PROSHRED SFBA,For the 2nd time in 2 years, we are completely 100% satisfied with the Professionalism, Timeliness,... read moreHello Angel & Michael, President & CEO - PROSHRED SFBA,For the 2nd time in 2 years, we are completely 100% satisfied with the Professionalism, Timeliness, and Economic Value that is PROSHRED!It would be an honor to recommend your company and services to your perspective clients. Shred-It doesn't even compare.We are impressed with the newness of your TRUCK and its equipment - and FEDERICK has been great on both occasions.Please feel free to have new clients looking for a reference contact me.Kind Regards,Lance GouthroStrada Group Controller read less
Angel T.12/18/2018You all are fantastic and Romero is always a pleasure to have come into our office. He's always happy and friendly and accommodating of... read moreYou all are fantastic and Romero is always a pleasure to have come into our office. He's always happy and friendly and accommodating of whatever we need. Thank you for the great service you provide to us. =) read less
Erin M.5/01/2019
