California Online Privacy Protection Act of 2003 (COPPA)
Why is Client Confidentiality important?
Client confidentiality ensures that information the client trusts with your business remains restrained to your company. This information is used only if given permission by the client to do so and includes anything from personal addresses to credit card numbers, and more. The protection of this information is a high priority for businesses.
What is the California Online Privacy Protection Act of 2003 (COPPA)
COPPA is the California Online Privacy Protection Act of 2003. This act was created for any operator of a commercial website that collects the confidential information of people who uses their services. Because most private data is stored on servers or computer hard drives and California is synonymous with Silicone Valley, our lawmakers recognized the need to protect online user information. This act is yet another reason why it is so important to shred all of your old hard drives, especially if you collect client information online, because there are some extremely fines and penalties given to any person or business who is found to not be in compliance.
Who is subject to COPPA Compliance?
CalOPPA applies to any individual or entity that owns or operates a commercial website or online service that “acquires and maintains personally identifiable information from a consumer residing in California who uses or visits” a website or service online. CalOPPA does not pertain to Internet service providers or related entities that transfer or store personally identifiable information for an outside source.
What are my Rights Under COPPA?
As a consumer you have the right to know exactly what information is collected through a commercial website or online service. This privacy policy that should legally be available to you includes information such as, what personal data is collected, how the data is used, what data is disclosed and who it’s disclosed to, and finally how the data is collected and managed.
Who does COPPA Protect?
The COPPA protects any consumer in California and their personal information, such as names, emails, images or other means of identifying a returning user.
Why isCOPPA Important?
The COPPA is important because it ensures confidential, identifiable consumer information remains protected. Without this law in place, online user information could easily be shared and unknowingly exposed.
Where can I find more information about COPPA?
To learn more, visit this link: https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/
How often should I update my privacy policy?
Updates to your company’s privacy policy will vary depending on the size and activity level of your business. Ensure your company meets industry standards by using a professional shredding company to destroy your confidential documents and any information stored on computer hard drives.
What People Are Saying About PROSHRED®
Dang that was easy. I pull up to the back where I figured I'd have to anyway and see a gentleman getting into his van.... read moreDang that was easy. I pull up to the back where I figured I'd have to anyway and see a gentleman getting into his van. I pull up and ask if this is where the drop off to shred is. He cheerfully climbed out of his van, greets me and introduces himself. Mike was cool, gave me a price on my 5 boxes, helped me dump them into the bin, made them go away, swiped my card and I was on my way. Seriously, what more do you need? Well done Mike. read less
Edward H.3/11/2019Best thing I ever did! Owners Angel and Michael were extremely responsive and helpful. Service was easy to schedule and reasonably priced. Todd was the... read moreBest thing I ever did! Owners Angel and Michael were extremely responsive and helpful. Service was easy to schedule and reasonably priced. Todd was the truck/shredder operator and was prompt, polite and helpful. He showed me a screen I could watch to see all my shredding happen live! I'd definitely do it again should the need arise and would absolutely recommend them!! read less
Stacey M.11/27/2019We host an annual Shred Event for our real restate business and this locally owned business is the type of partner we want. Professional, well... read moreWe host an annual Shred Event for our real restate business and this locally owned business is the type of partner we want. Professional, well run, the best equipment and trucks, friendly employees, on time - this is how you do it! Thank you Mike and keep up the great work!! read less
Greg S.5/23/2017I needed to clean out 30 years of documents from my Mom's garage. One phone call, one email - and we were all set.... read moreI needed to clean out 30 years of documents from my Mom's garage. One phone call, one email - and we were all set. The technician arrived on time, was courteous, and finished faster than I expected. I would use them again in a heartbeat - only it'll take another 30 years to accumulate that much stuff read less
Jonathan V.12/30/20162 years later and we're all still (very!) happy with our service experience w/ ProShred. Great customer service and quick communication. Angel is a dream... read more2 years later and we're all still (very!) happy with our service experience w/ ProShred. Great customer service and quick communication. Angel is a dream to work with! read less
Julia J.3/11/2019I just came from Proshred in Pleasanton, was greeted so warmly and kindly by the receptionist, gave me instructions on what to do, drove to... read moreI just came from Proshred in Pleasanton, was greeted so warmly and kindly by the receptionist, gave me instructions on what to do, drove to the back of building, was greeted by the owner, I believe April was her name and she was so kind, informing and professional. She took care of the process and reasonably priced, for sure my go to place from now on. read less
Rodney Figueroa6/04/2019You all are fantastic and Romero is always a pleasure to have come into our office. He's always happy and friendly and accommodating of... read moreYou all are fantastic and Romero is always a pleasure to have come into our office. He's always happy and friendly and accommodating of whatever we need. Thank you for the great service you provide to us. =) read less
Erin M.5/01/2019Just like the other reviewers have said... this is such great business for the residential customer. I had some boxes of old business papers that... read moreJust like the other reviewers have said... this is such great business for the residential customer. I had some boxes of old business papers that needed shredding and didn't want to throw out. Shredding a few at a time would take like a year! I called and Angel confirmed someone would be there (because I drove out from Tracy). I showed up and 7 bankers boxes got dumped into a bin faster than I could break down the boxes for recycling! There's a recycling bin near by for cardboard boxes too. Michael unloaded for me so I didn't even have to lift anything. The cost was extremely reasonable! Very friendly service. Thank you! read less
Mike W.7/05/2017I recently contacted Proshred for a one time residential service. Although it was a small job, Proshred staff made me feel that my job was... read moreI recently contacted Proshred for a one time residential service. Although it was a small job, Proshred staff made me feel that my job was important and that I was valued as a client. Highly recommended!Pros: Excellent customer service, timely responses, and very accommodating for my scheduling needs.Cons: None! read less
Jeanette P.10/23/2018Awesome service. Mike was friendly and answered all my questions thoroughly. Hard drive destruction especially impressive. Have used others and Pro-shred my top choice. Highly recommend.
Gustavo S.9/24/2017Mike and Angel were very responsive and understood my frustration that I was enduring with Shred-It. They provided a quote right away, and reassured... read moreMike and Angel were very responsive and understood my frustration that I was enduring with Shred-It. They provided a quote right away, and reassured that I would have a seamless relationship with them. Signed up immediately and looking forward to doing business with them! Thank you! read less
TRISIA K.10/13/2016This company was amazing to work with! Of all the shredding services I contacted, their customer service over the phone was the BEST! I chose... read moreThis company was amazing to work with! Of all the shredding services I contacted, their customer service over the phone was the BEST! I chose them because Angel was great in answering all my questions; she was clearly experienced and knowledgeable. But they also happened to give extraordinary service throughout, extremely affordable pricing, they were flexible and accomodating. Mike himself came out to do our data shred! This process was so simple and really put our mind at ease in disposing of sensitive material. I highly recommend! This is a long overdue review, but THANK YOU Proshred! read less
Bri N.10/27/2016Excellent company to work with. I had a bad fail with another company and I needed same day service. Proshred was the only company in... read moreExcellent company to work with. I had a bad fail with another company and I needed same day service. Proshred was the only company in the Bay Area that was able to accommodate. Easy, helpful, and courteous team. read less
Jen G.3/29/2017I called ProShred in the morning and was able to drop off several boxes of documents to shred right away. Very quick, convenient and... read moreI called ProShred in the morning and was able to drop off several boxes of documents to shred right away. Very quick, convenient and close to my business. I will use again! read less
Daniel H.2/08/2018I worked with Angel and Freddie. These two were the dream team. All logistics were handled over a few emails (very pleasant emails... read moreI worked with Angel and Freddie. These two were the dream team. All logistics were handled over a few emails (very pleasant emails I might add). Freddie was my onsite shredder and he was prompt, very helpful and easy to work with for the shredding. Angel sent the invoice... right away. What a great service! read less
Jeannette E.4/04/2017
